Used them only once, but the deal I got on my ticket was so much better than anything I could find online. I needed a one-way ticket from Los Angeles to London, and one-way fares were outrageous on every website I searched. Thank you for saving me money! Next time I need to book airline tickets, I will definitely contact you first.
The best price for exactly when I needed to travel
This is not the first time I've used 1800FlyEurope. With over thirty flights to Europe under my belt, I've used a variety of web portals for my bookings. 1800FlyEurope doesn't always have exactly what I am searching for - I am pretty particular about connecting airports, airlines used, departure and arrival times, etc. - but for my next trip, they had exactly what I was looking for at rates competitive to those found on airlines websites, but the airline websites didn't offer the flight times I was wanting in the lower prices. Although they say you may or may not be eligible to collect airline miles, I have always been able to collect miles for flights booked via 1800FlyEurope, albeit they have always been on major airlines. Overall, they are one of the 5-6 go-to websites I check when making reservations overseas.
I had been checking prices on several other websites and when I was ready to book my flight, I tried to book first with a major airline. I got all the way through the process and then after giving my credit card information was told that the confirmation could not be confirmed at that price that I would have to start all over again and now the price would be $200 more than advertised. I then went to another well known booking site to experience the exact same scenario. I was completely frustrated. I dont even know how I stumbled onto 1800flyeurope but I found it and found the price I had been promised both times. I went through the entire process gun shy feeling like it wasnt going to happen. When I completed all of the information, I was then sent my flight confirmation. I was relieved. I would use this website again.
I was not sure what to expect from the company. I wound up having to call them a couple of times including once right before closing time. All the people took their time with making sure all my questions were answered. They guided through the challenges I faced with great customer service skills. Since I manage customer service business and I have college level customer service courses, I understand the challenges the representatives face. They were polite, helpful and empathetic. You could not ask for a better experience.
As above plus very good customer service, with the phone and request quickly dealt with.
I called them asking if it were okay if I booked a flight, despite being a minor. The woman on the phone was very helpful. Although this site doesn't look trustworthy, I got an email with my conformation shortly after I had booked. Would definitely use again! Cheap prices and reliable
The prices seem too good to be true, sometimes. I've never had an issue. Phone service is not the friendliest or most pleasant. But rarely have to call.
Was looking for a one way ticket San Francisco to London non-stop. Was able to book online and cost was quite a bit cheaper than I had found elsewhere. Soon after I booked the ticket I was able to Manage My Booking on the Virgin Atlantic site, after I worked out that I needed the Reservation Code and that I needed to enter my first and middle name together without a space. I changed my seat to an aisle seat and ordered vegetarian meal! Great!
Nothing more to add. to be recommended.
I have been monitoring flights from several flights, and I had yet to see any fares as competative on one-way travel! I was impressed with the simplicity of checkout and I quickly received confirmation for all of my information. I would definitely use this site again, and will refer it to others.
I saved money compared to going direct to an airline. There was ambiguous information about costs for changes or cancellations. I called the number and was told "changes usually cost $350" but the lady could not give me a definite answer for my particular flight. The original conditions said that in some cases changes may not be allowed so I am still not completely sure if I would be charged "only" $350 if I had to change the dates later.
No comment as yet...
Nina Alizio was provided me superb customer support! Because of her sincere assistance I will be using your service on a regular basis. Please ensure that she receives my personal thanks and gratitude!
C. Derek Campbell
CEO - TransGen Energy, Inc.
Ended up having and unforeseen emergency with one of my traveling companions and Flyeurope were very understanding, helpful and fair. They listened to our situation and gave us the best way to handle it without any friction.
If you are looking for flights or booking a flight this site was the easiest one to use. I have traveled to Europe a few times I found a flight and booked it on less than 10 mins. Also they had the cheapest fairs on most major airlines. I would highly recommend this site
This site had best price for our trip to Paris, France from Norfolk, Va. Weeks of internet search finally touched down on 1800FlyEurope. After several almost instant price changes over a couple of days, we got an incredible round trip fare on major airlines. Because of the schedule, it also allowed up to spend one additional night in London. Even with the cost of the hotel room in London, the fare was significantly cheaper than other sites or the airlines themselves. In fact, the fare was so good, I had to check the reliability of this site before we booked. They have a stellar reputation with other travelers and also are mentioned by Rick Steves.
The only downside is that the fares are non-refundable and there's no refund for difference in price if the fare goes down. But we're good with that and there's no assurance that it would be any different with other sites.
You go, 1800flyeurope.
We aren't real globetrotters, but we do try to get to Europe once every 3-4 years. We just found out about 1800Fly Europe, and booked round trip flights with them for five family members for Louisville to Paris. What a pleasure they were to deal with! I had been watching airfare costs for about two months, but nothing came close to their offer. We saved almost $200 a ticket! We booked online late on a Friday night and found no way to make seat selections at that time. I called 1800FlyEurope's office Saturday morning and got great service. Not only did they make our seat selections for us for all four flight segments, but came across as sincerely interested in helping and making our experience dealing with them a positive one. Our flights are with American and their computer system was down all day Saturday for maintenance. By Sunday morning, American was displaying everything about our flight info, including seat selections. This was our first experience dealing , and I know where my first stop will be for all future flights to Europe.
One word - Cheap flights and hassle free booking!!! Go for it..
After payment, received email with "reservation" in the subject line. I did not interpret this as the e-ticket itself. Called the next day, got emailed the same file, headed the same way. Okay, but I suggest that you put "e-ticket" as well as "reservation" in the heading. Other vendors I've used make this clear.
First time we have used the site, found it on google, easy and pleasing site to navigate but even more pleasing when we found the great price for our requirements.
Only thing at the moment is that the eticketing reference numbers we were given do not us allow us to look at our booking in the Virgin Atlantic site.
Would definitely recommend.
I was happy to get a lower price on my flight to Europe through 1800flyeurope! One thing which did frustrate me was the fact that I would get different quotes every time I searched even if the searches were only five minutes apart. If I forgot to write down the reference number of a quote for a price I liked, I couldn't count on getting the same quote during a subsequent search.
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