42nd Street Photo reviews

42nd Street Photo reviews

Excellent
9.1
from 0 - 10
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Great price! Speedy delivery! I'm a repeat customer and will continute to be!

I have ordered from 42nd Street Photo in the past and it doesn't matter if it's a $5 item or a $2000 item. The service is always exceptional. Great prices and quality merchandise topped off with super fast shipping! Highly recommend these folks with confidence.
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Fast & Quick

I got my lens cap sooner than expected and they sold it to me for a great price. It's only a lens cap so there's really nothing else to say about it.
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Quick Service!

The service was extremely timely! My product arrived within just a day or two of my order to my house in Alaska! It was a tad bit pricey, but certainly worth it!
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Great customer service

Great prices on Amazon. I would highly recommend this company to anyone.
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update!!

I received an email today regarding all these reviews. It was a manager. He asked for my number and called me very shortly after. This was around 9pm my time. Meaning it was about 10pm where he was. Thats what you call customer service. He was very concerned that I was not happy and made everything right. Even gave me personal email if I ever had any more questions. I would now totally recommend ordering items from 42nd photo. They highly value their customers and want to make sure you are happy!
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updating my original opinion

I jumped the gun a bit, but given the circumstances with the weather on the east coast and 42Photo did call back to make it right, I've modified my review.
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Lowest prices i found on amazon

Always used B&H for my photography needs, A fellow Photography major recommended them. I Seen them on Amazon and they were the lowest price. Fast shipping for standard shipping. Will definitely consider them for my future purchases.
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Somewhat satisfied

Satisfied with prompt participation in the customer problems and flexibility
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Great price and great product!

But the order system by internet is need to be improved. I received an e-mail requesting me to calling for a employee to confirm some informations already been given in the on-line order, and it delayed the delivery about 3 days. However, was a good experience and I am pleased!
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My new GO-TO place for electronics!

OK, I'm one of those shoppers who takes a crazy amount of time to make sure that I'm making the right decision when I'm purchasing anything over $200. Heck, if I'm spending my own money, then I want the best product and price that I can get within the budget! That said, in my search for a replacement camera for the Sony DSC-H50 which fell from the roof of my car, I relentlessly searched for two weeks to find the right camera for my needs. My choice was the Pan DMC-FZ200K. Now, after comparing a multitude of websites (No less than qty 30), and checking with my local stores, it became apparent that 42nd Street Photo was the clear winner. High percentage of favorable reviews, easy-to-navigate website, and nice - low prices won me over. They've been in business for almost as long as I've been alive - over 40 years... they must be doing something right!
After making an online order, the process flowed seamlessly. Placed the order on 11/24/13, received a UPS tracking # on 11/25/13 with a est delivery date of 12/4/13. Nice package recvd at my door a day early on 12/3/13. Not bad timing at all when you consider that it was Thanxgiving week in the middle. Nice job 42nd Street Photo! A+++
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Extermely statisfied customer!

I am extremely satisfied with the Panasonic DMC-FZ200 camera that I got from 42nd Street Photo. Once it was picked up by UPS I got my camera in 2 days and in perfect condition. You can trust these guys with all your electronic needs. Unlike some other online retailers. I was going to buy this camera from another retailer but they were telling me a bunch of lies how the camera didn't come with a battery and charger and that it's been that way for a couple of years. I never heard such a thing in my life.
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Outstanding

We were very happy with 42nd Street Photo...we ordered the Canon SX-50 camera.
The order went thru right away...they called to make sure we ordered everything we
might need...kept us informed of when we would receive the camera, etc. It arrived sooner than what we would have thought. Everything was correct with the order
(everything in box as expected)...The camera is great...takes tremendous pictures, lots
of features, easy to use. We would not hesitate to place future orders with 42nd Street
Photo. Thank you.
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Outstanding customer service

I bought a Canon EOS Rebel Digital T3 12.2 MP Camera W/ 18-55mm IS II Lens, from 42 street photo and was absolutely blown away by the exceptional service I had recieved from a gentleman named Jonathon. I live in Sydney, Australia and have been shopping online for a camera when this website came up. From the moment I ordered the product , to the day I recieved it, Jonathon kept in constant contact, making sure everything was to my liking. He explained the different varieties of cameras and lenses to me, as I'm just an amateur with a camera. It's good to know, that there are people that love what they do so much, that they can offer so much assistance and experience, over and above the normal standard of customer service. I would not have recieved this service in Australia. Jonathon is an asset to his company, and an exceptional person to deal with..
Regards
Anton
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As good a retailer of photographic goods in the digital era as it was in the film era

I bought a G3 body and fell in love with it and wanted to buy another one. Turned out it had been discontinued and another one at a similar price that I paid could not be found. Looking to the next best GX1 body, I discovered that it too had been discontinued except 42nd Street Photo had stock and at an unbeatable price. Ordering online was easy and quick (just as easy as it was by phone in the film days) and the order was confirmed, processed, shipped and delivered in very short order.
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Arrogant service - tried to cheat

We were met by an arrogant clerk who had a non smiling attitude and did not seem to be service minded at all. Every question were met by an arrogant answer with a tired attitude. We needed a camera (the one we had were stolen) and we knew approximately what we would buy but needed qualfied answers. They came with an not charming and arrogant Attitude.
When we should pay he had added over 200$ to the Price! Trying to make us as the fools until he realized that he was wrong. We got the impression that he tried to cheat us.
Price is Good but be Aware when they make the invoice.
42nd Street Photo

Reply from 42nd Street Photo

Hello Leif ,

We apologize if you may have been confused. Customer service is our top priority and we have been in business for over 50 years. We hope you enjoy your purchase and look forward to serving you again in the future for all of your photographic needs.
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Best Price for New Camera

My wife and I were looking to buy a Canon Rebel t3i before the birth of our first child. The best price we found on it was with 42ndst. We have received the Camera and are happy with our order. Someone form the company did call and try to upsell us to a package which included some kind of extended life battery and some filters. The Camera has digital filters and we have not had any problems with the battery life. Maybe a more advanced user would need those things. This is our first Digital SLR so while our need for advanced filters and battery might increase as our skill increases, so far we haven't missed the extras.
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Great camera RX100 and fast delivery, perfect price

I was looking for Sony RX100 camera for a long time. It is expensive camera and this stopped me from buying it. When I was looking for reviews I have found that 42 shop has 90$ off of original price that pushed me and I bought it. Shipping and delivery was quite fast. Company representative called me to check which options for delivery I would like to have. Camera is great, photos at night look good and sharp. 42photo made it happen and I glad to find them. For small improvements I would like to recommend them to improve online site, add login area, e-mail notifications on shipping, etc, make it more like amazon has. Thanks
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42nd Street Remains the Best for Camera Gear

Have been buying most of our camera gear from 42nd for many years, they have never let us down. Wanted to purchase another Canon point and shoot, discovered the S95 was discontinued :-( Did some research and discovered the great little camera was replaced with the S110. Further research confirmed that 42nd had a competitive price. Placed the order, paid with credit card, got the obligatory email from 42nd about what else do we need. No problem, the gear was shipped. Happy again! Thanks for being there for us 42nd Street!
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Great Camera at a Great Price, but Please Stop with the Upsell

I got a great camera at a great price. The only hitch was that I ordered it Sunday with 3-day-select shipping, but I got a call Monday from a salesperson who wanted me to buy a memory card to go with it. That upsell call apparently delayed shipping and I didn't get a notice that it shipped until Tuesday night. Fortunately it was shipped just in time for this trip.

If I place an order and pay for 3-day-select shipping, then it should be obvious I want it shipped ASAP, not 2 days later. Fortunately it worked out this time.
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42nd Street Photo is you're one stop shop for the excelled convenience.

I wanted to buy the Canon T4i for making videos. I searched Amazon.com and thought the price was reasonable. I checked 42Photo.com and saw the price difference, had no thought about it and ordered my Camera. Other than the great price I was given, the camera was in my hands in about 2 days. Now I can take great photos and videos with my camera, and have had no problems. Everything was great from the service to the camera. This should be the first place to be checked for your photography needs, from amateurs to professionals.

42nd Street Photo Details

About this company

We sell digital cameras, camcorders, audio and video electronics. Located in the heart of New York City, we are the store you've known for over 40 years. Shop online 24/7 or visit our store on 5th Avenue between 35th&36th street for deeply discounted electronics.

Visit 42nd Street Photo

Contact information

Write to: info@42photo.com
Call us on: (888) 810-4242
We live here: 378 5th Avenue
10018 New York
United States

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