They sent the incorrect item and would not give me a full refund. Their offer was minimal, even though it was their mistake, and I received something I did not want and did not want to use. I was wi... See more
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I have never been a sandal snob until now. We bought Keens for everyone for a Disney trip to ensure all feet stayed dry and comfy and it worked like a charm. The kids especially loved the sandals as t... See more
It took a long time to arrive but was kept up to date with the progress of the process of its delivery so very happy with the service and order. Beautiful ring so happy with product.
Thank you for the delivery and I am do satisfied with the product itself.
Company details
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Contact info
1768 State Street, 48208, Detroit, United States
- support@adequateh.com
- adequateh.com
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Very unhappy
They sent the incorrect item and would not give me a full refund. Their offer was minimal, even though it was their mistake, and I received something I did not want and did not want to use. I was willing to return the item, but they did not want this. They kept saying that their records said I had received the correct item. I sent photos to prove I did not receive what I ordered.
Thank you for the delivery and I am do…
Thank you for the delivery and I am do satisfied with the product itself.
Very fast delivery and item is very…
Very fast delivery and item is very well made and packaged
Very beautiful and good quality…
Very beautiful and good quality product. Love it.
Delivery
It took a long time to arrive but was kept up to date with the progress of the process of its delivery so very happy with the service and order. Beautiful ring so happy with product.
If i could give them a 0 i would
If i could give them a 0 i would. Its been about a month and i still havent recieved my custom ring. Not only did i pay extra to get it shipped faster but this company has the guts to play w peoples grief. And just wanting to have a memory of your loved one and they literally are such a scam. I wish i would have done my research on this site. My tracking number doesnt even exist and i tried so many diff carriers and tracking online and no such luck , they are taking your money with out your knowledge!!!
Ordered this on 9/22 and today is 11/11…
Ordered this on 9/22 and today is 11/11 and it never arrived. Do not order. This website is a scam.
Horrible customer service and horrible work
Purchased the silver heart ring to put my dad’s picture on but the picture is so dark you can’t even tell there are people in the picture it looks like a black spot. I’ve emailed them back and forth and they want to offer me $6 which I refused because this is a memorial ring and the picture I sent was clearly well lit. Needless to say I’m stuck with a product I can never wear because I would have to explain it all day.
Order number 12788732488962925921
Order number 12788732488962925921
I requested a refund since the order has never arrived and it is still in the same place since 8/11/2025 they told me it is too late for a refund and to just trust the process does anytime know who I can contact for this?
I need a refund for Order # 713M124861…
I need a refund for Order # 713M124861 and Delivery Guide # 15377229151699670556 because it never arrived, and I already purchased elsewhere.
I am extremely disappointed with this company.
Soledad
I absolutely love the personalized name…
I absolutely love the personalized name necklace I ordered! The quality is top-notch, and the craftsmanship is impeccable. The design is unique and exactly what I was hoping for. The customer service was fantastic, they helped me tweak the details to ensure the letters and layout were perfect. It’s so personal and stylish, I haven’t taken it off since it arrived! Highly recommend this shop – definitely worth it!
Bought for Valentines Day
Bought for Valentines Day. Paid for shipping. Item is stuck in Ireland customs and I'm in Denver CO. Do not purchase from this company. Horrible fulfilments speed.
Placed an order on the 7/12/24 for a…
Placed an order on the 7/12/24 for a personalised necklace with two names and keep being fobbed off and lied
To ! Stay away from this company it’s clearly a scam
appalling customer service - order not received
Order placed in November and still not received . Appalling tracking details and despite repeat chasing they are unable or unwilling to confirm who the carrier is . Each time i chase they ask me to wait another few days . This is definitely a scam
Definitely looks like a scam company
Definitely looks like a scam company. After 6 weeks still no package. Ordered from Facebook ad.
SCAM COMPANY
SCAM COMPANY. Should have checked trust pilot and read the reviews before ordering and losing my money.
Lies, from fake unprofessional email responses to the fake tracking they’ve provided. Absolute nonsense. Save yourselves from this scam of a fake company
Been waiting almost 2 months
I received the shipping notification September 29 but I’ve been waiting and still nothing. The tracking updates every 6-7 days and last updated 10/26. Definitely wish I’d seen these reviews first. 😩 Glad I’m only out $40 but this was definitely a lesson learned. This company is a scam so buy at your own risk.
I've been waiting for my order 3 months…
I've been waiting for my order 3 months now with no available tracking information, and no help from customer service not even when i email they tell me to be patient, my order is paid for and nothing. this is a scam at it's finest. 0 stars, send me my money back.
Scamming Scammers Who Scam
Folks, PLEASE READ THE REVIEWS of this company. I wish I had before making my purchase the end of April. I have still not received my earrings and since May 31, they've been sitting in Cleveland (of all places). This company is a scam!
This company sent me the wrong order…
This company sent me the wrong order and sent photos of evidence and they say they were not wrong.
Poor quality in materials and services.
don't spend money here
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