Adequateh Reviews 

71
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They sent the incorrect item and would not give me a full refund. Their offer was minimal, even though it was their mistake, and I received something I did not want and did not want to use. I was wi... See more

Rated 4 out of 5 stars

I have never been a sandal snob until now. We bought Keens for everyone for a Disney trip to ensure all feet stayed dry and comfy and it worked like a charm. The kids especially loved the sandals as t... See more

Rated 5 out of 5 stars

It took a long time to arrive but was kept up to date with the progress of the process of its delivery so very happy with the service and order. Beautiful ring so happy with product.

Company details

  1. Clothing Store

Written by the company

We are committed to providing our customers with A unique, superior and thoughtful online shopping experience.


Contact info

2.9

Average

TrustScore 3 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(71)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very unhappy

They sent the incorrect item and would not give me a full refund. Their offer was minimal, even though it was their mistake, and I received something I did not want and did not want to use. I was willing to return the item, but they did not want this. They kept saying that their records said I had received the correct item. I sent photos to prove I did not receive what I ordered.

July 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Delivery

It took a long time to arrive but was kept up to date with the progress of the process of its delivery so very happy with the service and order. Beautiful ring so happy with product.

June 7, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

If i could give them a 0 i would

If i could give them a 0 i would. Its been about a month and i still havent recieved my custom ring. Not only did i pay extra to get it shipped faster but this company has the guts to play w peoples grief. And just wanting to have a memory of your loved one and they literally are such a scam. I wish i would have done my research on this site. My tracking number doesnt even exist and i tried so many diff carriers and tracking online and no such luck , they are taking your money with out your knowledge!!!

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible customer service and horrible work

Purchased the silver heart ring to put my dad’s picture on but the picture is so dark you can’t even tell there are people in the picture it looks like a black spot. I’ve emailed them back and forth and they want to offer me $6 which I refused because this is a memorial ring and the picture I sent was clearly well lit. Needless to say I’m stuck with a product I can never wear because I would have to explain it all day.

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

Order number 12788732488962925921

Order number 12788732488962925921
I requested a refund since the order has never arrived and it is still in the same place since 8/11/2025 they told me it is too late for a refund and to just trust the process does anytime know who I can contact for this?

July 15, 2025
Unprompted review
Advertisement
Rated 4 out of 5 stars

I absolutely love the personalized name…

I absolutely love the personalized name necklace I ordered! The quality is top-notch, and the craftsmanship is impeccable. The design is unique and exactly what I was hoping for. The customer service was fantastic, they helped me tweak the details to ensure the letters and layout were perfect. It’s so personal and stylish, I haven’t taken it off since it arrived! Highly recommend this shop – definitely worth it!

March 28, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

appalling customer service - order not received

Order placed in November and still not received . Appalling tracking details and despite repeat chasing they are unable or unwilling to confirm who the carrier is . Each time i chase they ask me to wait another few days . This is definitely a scam

January 9, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY

SCAM COMPANY. Should have checked trust pilot and read the reviews before ordering and losing my money.
Lies, from fake unprofessional email responses to the fake tracking they’ve provided. Absolute nonsense. Save yourselves from this scam of a fake company

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

Been waiting almost 2 months

I received the shipping notification September 29 but I’ve been waiting and still nothing. The tracking updates every 6-7 days and last updated 10/26. Definitely wish I’d seen these reviews first. 😩 Glad I’m only out $40 but this was definitely a lesson learned. This company is a scam so buy at your own risk.

September 20, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

I've been waiting for my order 3 months…

I've been waiting for my order 3 months now with no available tracking information, and no help from customer service not even when i email they tell me to be patient, my order is paid for and nothing. this is a scam at it's finest. 0 stars, send me my money back.

May 22, 2024
Unprompted review
Rated 1 out of 5 stars

Scamming Scammers Who Scam

Folks, PLEASE READ THE REVIEWS of this company. I wish I had before making my purchase the end of April. I have still not received my earrings and since May 31, they've been sitting in Cleveland (of all places). This company is a scam!

July 18, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look