After checking numerous websites I found that alpharooms were giving the lowest price for the hotel i wanted. The website is very informative with customer reviews etc. I was able to book and pay a small deposit. Should i need to cancel i will get a full refund up to 3 days beforehand. I would definitely recommend alparooms.
Excellent prices and holiday choices..Low deposits, quick confirmation of booking. Website is great, east to use. Booked with Alpha last year and had no problems with booking or on arrival at our hotel. Great service.
Booked an all inclusive holiday via Alphrooms. Never booked an all inclusive before! Customer service at Alpharooms has been excellent. Everything is explained very clearly. I changed my booking to add one more night at hotel - it was sorted by Alpharooms immediately. I'll be back on this site nearer to my holiday (in July 2014) once I've printed my travel documents...
It is the first time I have booked with Alpha Rooms and I am really impressed with the ease and quickness of making the booking. I am travelling in June, staying in accommodation I have previously stayed in. The fact that you can book with only a £10 deposit and pay in installments is brilliant (I don't know of anyone else who allows you to do that). I wished I had looked at booking a flight with the accommodation - I could have saved myself some money, but at least I know for next time. Highly recommended.
having not dealt with this company before I come across them on the web ,my initial contact was to see if they knew if I could arrive early on the day of check in and park up and return later to check in ,they contacted the hotel confirmed that this would be ok providing there was a space , I then was asked if I wanted to book through them , this was painless and friendly and in a language I could clearly understand (English) which did make a very pleasant change from the norm .yes I will use again as the need arises .so now all that remains is to see if the hotel matches the same quality of service I got from Alfarooms .thanks.
Last week I booked a 15 night holiday in Majorca. As I knew the hotel I wanted having stayed there a number of times previously, I had been researching the market over the course of the last 4 months comparing rates. During that time the rates fluctuated, but Alpharooms remained the most competitive. Not only were they the most competitive, but they dropped €275, which I booked immediately. Rate has since risen marginally.
Booking was very straight forward, but because clarification was required on a small point, I needed to ring them - email was not sufficient. When I got through, I was told there would be a 20 minute wait. This 20 minutes turned out to be over half an hour. Hence the 4 stars - if it wasn't for this it would be 5 stars.
Other than the difficulty in contacting, I found them easy to deal with and competitive.
I prefer to book my travel and accommodation separately, and always use alpha rooms, I still check other sites for bargains but have never got an apartment cheaper. An eg of that is I saw an apartment I was interested in advertised on another site for the whole package price of £313 for flight and apartment for Egypt in November this year, I contacted them and was then quoted £296 per person for the apartment alone, I had already seen the apartment on Alpharooms for £134 per person, All inclusive, I told the other operator who said that Alpharooms could not possibly do it for that price. well they have and I have booked it, I'm also going to Majorca in May staying in An apartment booked with Alpharooms. I have never ever had any issues when I have arrived at my accommodation and will continue to use Alpharooms. Also if you need to contact them for any reason the staff are fantastic, so helpful and nothing is too much trouble. They are definitely 5 stars :-)
I have used Alpharooms for years and have always been happy with every thing especially their prices, however in January I tried to change a booking and needed a holiday just from the stress that caused! Cost me £20 in phone charges....having said that I have just booked with them again! So if you defininitely aren't going to change your plans they are great!