I have had a relationship with Amazon from when it was first mentioned in the Wall Street Journal as a small startup company selling books. Now I order something at least several times a month, usually more often. It is my first shopping choice, whether online or off. Whenever I have had a question about something and have emailed them, I get a quick response. I love the free shipping for orders over $25 so always take advantage of that. Service is excellent. Product always what it says it is. As far as I am concerned, it started the online shopping and still is the best there is.