I recently purchased 5 items from Amazon.com, getting it shipped from the US to Denmark. I asked for as few shipments as possible, due to a 30$ import fee being added at the Danish boarder per package when the package is imported from outside EU. When they then shipped the items, it was split into to packages, and I contacted Amazon as soon as I received the email. One of the packages was already shipped, so unfortunately it couldn't be changed, but they gave me a 30$ refund for the extra import fee. As I was already positive about Amazon.com, since their prices are way lower then in Denmark, I have nothing bad to say about Amazon. Great prices, great service!