I placed an order for a espresso maker & coffee grinder in January and was informed to expect a 1 month shipment timeframe (end of February). It later adjusted to (mid-March). Now when the shipment date is overdue by several days they update the expected shipment date to mid-May. I reached out to Amazon Customer Services and I was told to cancel my order because they could not say when or if the order would ship.

In the mean time they continue to take orders on the products (now at a higher price, ~200 EUR more than when I ordered) although they tell me that they do not know if or when they can ship! Perhaps they are shipping the orders placed at the new 200 EUR higher price. I do not know -- I can only speculate -- but it may explain why they continue to take orders.

In any case, it is in my view extremely bad service to keep a customer waiting for a order for two months only to inform the customer when the shipment period is overdue by days that they do not know when or if they can ship.