AmeriSave Mortgage Corporation Reviews 

20,924
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 4,782 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their outstanding professionalism, genuine patience, and deep knowledge demonstrated throughout the entire mortgage journey. Consumers also highlight the exceptionally smooth service, clear online document portals, and incredibly fast response times that make everything completely stress-free. People consistently report that working with these professionals makes complex financial transactions feel remarkably easy and straightforward. Though some reviewers noted occasional delays and communication hurdles while trying to resolve specific issues. A few people mentioned frustration regarding repetitive document requests, lack of explanations, and instances where follow-up calls were missed by agents.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that personnel are consistently helpful, responsive,... See more

Service

Customers consistently note positive experiences with service, describing the overall process as quick, easy,... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are helpful,... See more

User experience

Users describe positive interactions with user experience, highlighting a straightforward and seamless... See more

Response time

Consumers find response time to be extremely satisfactory, stating that the application process is fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All of the personnel that I encountered with your company were superb. I specifically dealt with Steven Wilson and Veronica Dorava. My initial contact was with Steven and the remainder of the proces... See more

Company replied

Rated 4 out of 5 stars

I would say Stephen was the best he handled everything professionally and took great care of us. Angela needs better customer service. I felt like I annoyed her and her emails very unprofessional. Thi... See more

Rated 5 out of 5 stars

The team that worked with me was efficient and very knowledgeable of the loan process. Im very appreciative the way things worked out. William and Alexandria did an excellent job. Thanks so much,... See more

Rated 5 out of 5 stars

I worked with Michael amd Heather. They both made my experience very easy. They stayed in constant contact with me. Kept me updated and answered any questions i had almost immediately. Great job done... See more

Company replied


Company details

  1. #22 of 36 best companies in Mortgage Lender

Written by the company

Get a personalized mortgage rate quote in less than a minute. No personal info required. Mortgage experts available to explain loan options.


Contact info

  • 1200 Altmore Avenue, Building 2 - Suite 30, 30342, Sandy Springs, United States

  • amerisave.com

4.5

Excellent

TrustScore 4.5 out of 5

21K reviews

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4.5

All reviews

(20,924)

4,626 reviews in the last 12 months

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Rated 4 out of 5 stars

Everyone was extremely helpful even…

Everyone was extremely helpful even when I was difficult at times. Stayed I constant communication so there was never any question as to what was going on. Would be 5 stars but haven’t received my cash out yet.

September 11, 2026
Rated 1 out of 5 stars

AMERISAVE CONSIDERS A CALL AN APPLICATION

We called AmeriSave to ask about the terms of a HELOC. Their representative claimed he couldn't answer any questions without any of our details. Then, he generated a mortgage number and started an application. He sent us links to that application. Those links had no place to decline the loan or note that we did not accept the terms of the loan. At no time did the representative explain that by speaking to him we were starting an application. We closed the application by emailing him and telling him to delete all of our information. There was no way to end the application via the links we were sent. Do not call AmeriSave, they have extremely high closing costs, interest rates and very shady practices for looping people in. Their positive reviews are likely fake. Start with your credit union, you may be able to open a HELOC free of charge.

September 10, 2026
Unprompted review
AmeriSave Mortgage Corporation logo

Reply from AmeriSave Mortgage Corporation

We sincerely appreciate your feedback regarding your mortgage experience. Unfortunately, we cannot locate you in our system. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.

Rated 5 out of 5 stars

Very easy transaction

Very easy transaction. Diane in processing was awesome and communicated well. While AI tried to make things easy, it did lead to some redundancy, but, again, the process was quite easy and was able to close in under a month.

September 5, 2026
Rated 5 out of 5 stars

I had applied for a home equity loan in…

I had applied for a home equity loan in August 2026. I was able to call to ask questions and got timely answers. It was easy and not too difficult dealing with all the online information I needed to send to them. David Sneider and Robert Hanus were very helpful in completing the process, from initial application to closing loan.

August 20, 2026
Rated 4 out of 5 stars

Great communication

Great communication.
Would have been higher, but I was told the money would be in my account on September 8th and today is the 10th and I haven't heard what the hold up is.

September 9, 2026
Rated 5 out of 5 stars

Professional and Helpful Support

Professional and Helpful Support
I had a very positive experience working with Steve Wells and Soulesha Harden. They were helpful, straightforward, and professional throughout the process, which made everything easy to understand and complete.
Reliable Results
The service was smooth and hassle-free from start to finish. They delivered a top-notch product, and I would confidently recommend their services to others.

September 10, 2026

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