AR-PAY Reviews 

377
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I had a great experience using AR Pay. The platform is smooth, reliable, and very easy to work with. What really stood out to me is their support team — extremely friendly, responsive, and genuinely... See more

Company replied

Rated 5 out of 5 stars

Although my account fully verified but my order canceled two times and the amount deducted from my visa card !! And their reply I should wait 14 days for refund !! The customer service supervisor c... See more

Company replied

Rated 5 out of 5 stars

I was asked to verify my Identity, my number, my Email and even my credit card ! I did everything they asked for ! Now they're asking for a bank statement for the last 6 months so I can purchase mor... See more

Company replied

Rated 5 out of 5 stars

ive bought several vouchers from AR-Pay and from my experience they're the best when it comes to this. their prices aren't crazy like other websites. the delivery time is exceptional and it's all just... See more

Company replied

Company details

  1. Gaming service Provider

Written by the company

AR-PAY is your go-to destination for every occasion. Our primary goal is to bring joy and delight to your loved ones. With our extensive collection of gift card options, we cater to diverse preferences and events. Our website got you covered whether it's for family, friends, or anyone you want to surprise. At AR-PAY, we prioritize your satisfaction. That's why we have established a secure, fast, and seamless shopping process. Shopping with us guarantees a hassle-free experience without any complications or concerns. Our team is dedicated to ensuring that every transaction is smooth and efficient. We take pride in upholding a 100% customer satisfaction rate and go the extra mile to achieve it. You can trust AR-PAY for all your gifting needs. Our website is designed to provide a user-friendly and intuitive interface, making your shopping experience enjoyable. We prioritize the safety of your personal information and employ strict security measures to safeguard your data. Experience the convenience and reliability of AR-PAY today. With our wide selection of gift cards and impeccable customer service, we strive to make every gifting moment special and memorable. Choose AR-PAY for safe and effortless gifting, and let us help you spread happiness to the people you cherish.


Contact info

4.2

Great

TrustScore 4 out of 5

377 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(377)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Fake pricing

They show a price which looks good, then I proceed to buy, register do all the steps, and turns out they add a nice "little" fee before checkout.... gg..

October 29, 2026
Unprompted review
Rated 5 out of 5 stars

Yeah I can purchase due to unavailable…

Yeah I can purchase due to unavailable payment method

October 6, 2026
Unprompted review
AR-PAY logo

Reply from AR-PAY

Dear Sandra, thank you for your review. If your preferred payment method isn’t available, please contact our support team and let us know which option you’d like to use. We’re continuously adding new payment methods to our checkout to offer more choice and convenience.

Rated 5 out of 5 stars

Very responsive

Very responsive, great prices and overall seamless service from my experience.

October 2, 2026
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for the kind words! We appreciate your feedback!

Rated 1 out of 5 stars

Extremely disappointing experience with…

Extremely disappointing experience with AR-Pay.

I purchased a gift card through AR-Pay, only to find out that the card was not actually available. Despite this, the money was deducted from my account, and I am still waiting for my money to be refunded.

What made the situation even worse was their terrible communication and extremely poor customer support. The support team failed to properly answer my questions and instead seemed more interested in shifting the blame to my bank rather than taking responsibility and resolving the issue.

I was also given incorrect information regarding the transaction number and serial number, which only made the situation more confusing and frustrating.

When a company takes your money for a product that isn't available, the bare minimum is to communicate clearly, provide accurate information, and process the refund promptly. Unfortunately, I experienced none of that.

Overall, a very frustrating and disappointing experience. I would not recommend AR-Pay to anyone based on my experience.

May 16, 2026
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for the feedback. We’re sorry for the inconvenience caused. When an order is cancelled for unavailable product, the transaction is also cancelled immediately on our side. Banks usually process the reversal within 72 hours, although the exact timing depends on your bank. If the funds are still unavailable after this period, please contact our support team so we can assist you further.

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Rated 1 out of 5 stars

The payment was made and the product…

The payment was made and the product codes were sent to the email and when I opened it message: "Server Error shows me a message

That's bad

September 14, 2026
Unprompted review
AR-PAY logo

Reply from AR-PAY

We’re sorry for the inconvenience you experienced when trying to access your codes. Please contact our support team with your order ID and details of the error message so we can investigate and help you resolve the issue.

Rated 1 out of 5 stars

no good site

September 1, 2026
Unprompted review
AR-PAY logo

Reply from AR-PAY

Hello Anowar, we’re sorry to hear that you had a negative experience. We would appreciate the opportunity to understand what went wrong and assist you. Please contact our Customer Support team via email at support@ar-pay.com or Whatsapp: (+971) 521705590 with your order details so we can investigate the issue.

Rated 5 out of 5 stars

How can you help me to get my gift card

How can you help me to get my gift card

August 26, 2026
Unprompted review
AR-PAY logo

Reply from AR-PAY

Hello Adebayo, thank you for contacting us. You can search for the gift card you need on AR-PAY, select the preferred value and complete your purchase online. A link to the invoice containing your codes will be sent via email right after compelting your order. If you need help with a specific product or an existing order, please contact our Customer Support team and provide the relevant details. We’ll be happy to assist you.

Rated 5 out of 5 stars

Awesome platform.

It's quick, easy and customer support is very efficient if you run into an issue I feel very safe doing financial transactions here.

July 2, 2026
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for your kind feedback! We’re very happy to hear that you find the platform quick, easy to use, and secure. It’s also great to know that our support team has been there when needed. We truly appreciate your trust and support!

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Rated 5 out of 5 stars

This is the best platform I have…

This is the best platform I have encountered for digital products. What makes it even more incredible is the exceptional service received from the support staff. Hoping that the amazing service continues for long into the future.

August 3, 2026
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you so much, Jason, for your wonderful feedback! We’re delighted to hear that you’re enjoying the platform and especially pleased that our team have provided you with such a great experience. We truly appreciate your trust and look forward to continuing to support you in the future!

Rated 5 out of 5 stars

very fantastic

the card you can afford to pay for the kichen you doing at this point of view of my own

July 31, 2026
Unprompted review
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Reply from AR-PAY

Thank you so much for your 5-star review, Abdu! We're glad you enjoyed your experience with us.

Rated 5 out of 5 stars

The best platform ever for digital…

The best platform ever for digital products. I have used ar pay for 2 years now and I have no complaints at all. They are very friendly and give good client support. I highly recommend. 🔥

July 30, 2026
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for your loyalty! We truly appreciate your feedback!

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Rated 1 out of 5 stars

They increased the prices after I…

They increased the prices after I signed up without any reason. When I tried to contact support, they didn't answer me, and it turned out there were hidden fees in the final step , i will never use this site

June 30, 2026
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations.

Please note that gift card prices may vary depending on the country, region, currency, supplier availability, and applicable product conditions. Service fees related to payment processing are calculated only after the payment method is selected, as different payment methods may have different costs. The final amount is displayed at checkout before the payment is confirmed.

We also regret to hear that you had difficulty reaching our support team. We would be happy to review your case in detail and clarify the pricing shown during your order. Please contact us through our support channel/email at support@ar-pay.com or provide your order/ account details so we can investigate further.

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Rated 5 out of 5 stars

Ive been using AR-Pay 2 years + now

Ive been using AR-Pay 2 years + now. Very friendly and helpful staff! Totally trusthworthy! Will definitely recommend!

June 22, 2026
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for your kind words! We are happy to hear you are satisfied with our products and customer service.

Rated 1 out of 5 stars

One of the worst websites and their…

One of the worst websites and their useless chat, didn't answer ever, neither connect to real agent. I ordered USDT and paid from Paypal but order gets cancelled without any proper explanation. Shit hole company and their services.

June 3, 2026
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for your review and the feedback provided. We are sorry to hear your experience wasn't positive. We have already checked all correspondences related to your account and the support team has sent you an email. Please follow the instructions from the email and kindly respond to us.

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