Blue Herbs USA Reviews 

56
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I used to order bio-kult probiotics on Amazon, and received my shipment from Blue Herbs. Every order arrived promptly and without a hitch. When I went back to Amazon to order more recently, I was dism... See more

Rated 4 out of 5 stars

The only reason I didn't give a 5 star rating is that I have been unable to contact the company by phone any time I've tried. I don't want an answering machine or a promise to call back. If I call dur... See more

Company replied

Rated 5 out of 5 stars

I buy biokult probiotics through blue herbs. They aren't cheap but everywhere else I've looked is more expensive. They also arrived a lot more quickly than I would've expected after the order was plac... See more

Rated 5 out of 5 stars

I was concerned about shipping probiotics during the hot summer months, and was elated to find the order in my mailbox within 3 days. The correspondence was top-notch. I received an email every step... See more

Company details

  1. Wellness Center
  2. Pharmacy

Information provided by various external sources

Blue Herbs offers a wide range of Health and Wellbeing products. For over 7 years, we at Blue Herbs (a family company) we have dedicated ourselves into providing only the very best in detox and healthcare products. Over 60,000 customers have trusted us with their health and our commitment to customer service and great pricing remains a key for us.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

56 reviews

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4.6

All reviews

(56)

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Rated 2 out of 5 stars

Very very slow service

I'm very frustrated with the slow service in terms of my purchase being shipped out. If I'd know how long it would take, I would have ordered elsewhere and will next time.

October 21, 2014
Unprompted review
Blue Herbs USA logo

Reply from Blue Herbs USA

Hi Anita,

Firstly, many thanks for your support and feedback. I am extremely sorry to hear about the issues you have experienced - This is not the level of service we strive to achieve.

Are you able to please provide me with an order number so I can look into this for you?

Good health,

Matthew

Rated 5 out of 5 stars

Speedy delivery + everything as ordered

I have zero complaints. Everything came quickly, was packed carefully and all items were in good conditions upon their arrival.

Price was also extremely fair. I will be ordering from Blue Herbs again!

October 2, 2014
Unprompted review
Rated 2 out of 5 stars

Still haven't received my order.

It has been almost 7 business days now which is within the 3-7 days that Blue Herbs states for shipping but I have yet to receive my order. I never received shipping confirmation or any information from the company other than the original receipt in my email. If there was a delay in shipping my order, I would have liked to at least been notified. I also had a terrible time placing my order as my credit card would not go through and I had to contact my credit card company and approve the transaction. I was told it a problem related to Blue Herbs. This is my first time ordering and so far, I'm not impressed.

May 7, 2014
Unprompted review
Blue Herbs USA logo

Reply from Blue Herbs USA

Hi Anita,

I am extremely sorry to hear about the issues you have experienced - This is not the level of service we strive to achieve.

Are you able to please provide me with an order number so I can look into this for you?

Good health,

Matthew

Rated 5 out of 5 stars

Arrived quickly!

I realized that I ran out of Bio-Kult and needed a quick shipment of it. I originally looked at Amazon but the prices had gone up a bit and I don't believe in paying more for something that I can get cheaper elsewhere. I found Blue Herbs! And I was so excited about the quick and free shipping and cheaper price on Bio Kult.

March 3, 2014
Unprompted review
Rated 5 out of 5 stars

No reason to change horses in midstream.

I used to order bio-kult probiotics on Amazon, and received my shipment from Blue Herbs. Every order arrived promptly and without a hitch. When I went back to Amazon to order more recently, I was dismayed to find that they'd switched to a vendor in Europe whose estimated delivery time was 28 days. No point in taking a risk on someone new (or waiting a month to receive my shipment) when I could track down Blue Herbs online and have my order filled in a fraction of the time.

February 3, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent!

There's not much to say: My order came quickly, it was well packaged, and everything was great!

December 25, 2013
Unprompted review
Rated 3 out of 5 stars

Where are you?

I am purchasing from the US, and have to notify my credit company when making a purchase out of country, and nothing on your sight indicates which country you are located in, just your shipping address in the US, so it's a very frustrating process for me as I get rejected and have to wait for my credit card company to call me before completing my purchase process. I do not look forward to it, to say the least-usually taking 3-4 HOURS ....yes hours....so I'll be looking for another source for this substantial purchase unless someone tells me when your billing comes from to get it pre-approved for authorization.

December 8, 2013
Unprompted review
Rated 5 out of 5 stars

Right On Time

Purchased acupuncture Mat worried about having it delivered on time due to the fact that the
weekend was approaching did not know if they included weekends for the days shipped
perfect timing it arrived Wednesday and my friend's birthday was celebrated on that
evening,very happy with the order.

October 20, 2013
Unprompted review
Rated 5 out of 5 stars

OK Now That Is Service

Have you ever ordered something from the internet and got the run around. I have. Recently I ordered from Blue Herbs and ran into a deliver issue. They were amazing. They let me know and the changes were made. One of these changes had me resubmit an email. They noticed that I had made an error in my input of the address. They actually went into my old account and found the issue so they could email me back. It is beyond the regular service that I am used to. Thanks Blue Herbs!!!

October 19, 2013
Unprompted review

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