BookaTrack.com Ltd reviews

Virus not included!

1. Booking arrangement is fuss-free
2. Organisation on the day is fantastic
3. Zero-tolerance to on-track tossers makes a welcome change to some trackday organisers
4. Although paying extra for not queueing is acceptable, the price has crept to the point where I'm less likely to "take a punt on a day" unless certain external factors are aligned (e.g. weather looks perfect, travel/accom not needed, other friends are attending as well)

better in separate sessions fast and slow cars

Good events, but open pilane format is not good for fast cars.

Ok, but could be better.

One of the only organisers to do the full GP circuit at Donington so I booked on with these. Good briefing however it was quite obvious not everyone listened.

Actually got overtaken on the right hand side round a corner by some muppet in one of the BookATrack caterhams.

Got there nice and early and managed to use one of the unreserved garages.

Also no mention of slick use. Fitted my slicks, did a few laps and came back to the pits due to red flag on the track, I then get told by one of the organisers that I can't use the slicks without a cage. So I had to take them back off again. Was a waste of time taking them.
Unfortunately this was one of the hottest days we had had of the year so far and I had to run on my wet tyres - Not Ideal.

Paid for tuition which was good.

Was a good day in the end but could have been better. Think I will stick to using Javelin Trackdays in future.

Monday, June 10, 2013

Reply from BookaTrack.com Ltd

Thanks for taking the time to review BookaTrack Guy. Obviously we're disappointed that you didn't feel we matched your expectations on this occasion. Rest assured we take safety very seriously and any breaches of the overtaking rules are dealt with - regardless of who is driving or what car they are using.

Regarding the use of slicks on tin-tops, this rule is stated very clearly in the Event Regulations section of our terms and conditions on our website so it's unfair and incorrect for you to suggest otherwise.

In our opinion, the use of slicks greatly increases the chances of a serious incident. Unfortunately, many drivers bolt cheap used slicks onto standard road cars with little or no consideration for the effects it will have on the handling and wear-rate of critical parts such as suspension and brakes.

We stand by this decision and accept that this means we will lose your cusom. Unfortunately we are not prepared to compromise when it comes to safety issues such as these.

Kind regards,

Jonny Leroux
Director - BookaTrack.com Ltd

Excellent value for money

Attended a day at Rockingham at the weekend - the sun was shining and we had a great day. Courteous driving, good organisation and a sensible number of cars booked on ensured we got a lot of quality track time. Not the cheapest, but given you don't spent have the day waiting behind a slower car or watching your mirrors, definitely the best value day I have done. Thanks!

Quite possibly my best day yet on track...?!

The sun was out and the standard of driving was high, not once was my fun spoilt by a red flag! It's great knowing that numbers on track are controlled at sensible levels which maximises the enjoyment factor for all.

Perfect day as always with BAT

Well organised as always Great driving standards.
Only small gripe was that I would have expected the track to be swept clean at the start of the day. The banking was covered with marbles off line right from the start.

Always well organised, friendly, fun, safe days on track

Bookatrack excelled as always with great organisation, a great venue and this time they even managed to arrange great weather!

The staff are always professional and friendly, the briefings always informal but effective and the days are always run with a strict eye on safety; despite the range of speeds of cars on track you never feel in danger or hassled.

As always, I can't recommend BaT highly enough and I'll be back with them next time..

One of the best organises track day I have been on.

Although we had mechanical issues that finished our day after the first hour, organisation was faultless, even down to the complimentary refreshments. Great set up, great weather and a big thanks to Rockingham for the long circuit.

Awesome day, well organised; a slick operation.

Great day out, very safe driving environment and loads of track time. Great value, can't wait for the next one.

Professional, well organised & passionately run.

The drivers briefing at the start of the day truly endorses what you will expect to experience on the circuit. Problems are dealt with fairly and sympathetically and the whole atmosphere of the day is one of enjoyment & value for money.

Dont do a track day the day before race teams are racing

The booking of the day, and the subsequent admin and running of the event by BAT is hard to fault. The disappointment on the day was due to the fact that the fun cups took over the track and it felt more like you were taking part in their event - that's not what we paid to do. Clearly this has happened previously and as such you should be made aware of this in advance and then you can make an informed decision. Its taught us a lesson to look at the track calendar before making any bookings for any future track days, regardless of who is running them or indeed venue.

Well run, professional and with the right safety focus!

This track day organiser attracts a good group of like minded folks, who are out to have fun on track in a safe and respectful way. I'll be going out with them again!

Professional yet very friendly and helpful and you know where you and the others drivers stand with regard to driving standards.

I think Bookatrack is by far the best track day company. They are proffesional yet extremely friendly and helpful and you know where you stand reagrding what is expected of you and your driving standards. If you have done lots of track days and raced, you can still put your self and car through it's paces. Equally if it's your first time on a track you could not be in a safer and more structured enviroment. My advice to a friend who has never been on a track before, don't waste your money on a " Driving Experience" where you pay a lot of money to drive in a straight line or around some cones for 5 minutes. Hire a Bookatrack Caterham with a friend for the day and have some instruction from them. Only problem is you will be hooked !!. Jonny's briefings are comprehensive but with humour and I beleive he wouldn't tolerate unexceptable driving standards from any one whether, you were his best customer or an F1 ace. From my experience all the other drivers have been really good and fair and that's because we know where we stand.

Too many Red flag stoppages because of wannabe Schumacher's!!

Did a trackday on Monday 6th May at Donington in 23 degrees of loveley sunshine with not a cloud in site so it should be a fairly free flowing day!
However Bookatrack hire out Caterham's to complete Novice's and wannabe Schumacher's who spent their time in the gravel.....great way for them to make money but not great as a trackday user. I've had less red flags during the winter in full wet conditions!
Was a good day apart from the red flags, good mix of cars which meant car speeds were fairly different and not to difficult to overtake or be overtaken......still a few trackday bods who need to look in their mirrors a little more.....the free tea\coffee and biscuits is a nice touch!

Wednesday, May 08, 2013

Reply from BookaTrack.com Ltd

Hi David,

Just wanted to correct some mis-information in your review. We had 6 red flags on Monday, 4 of which were for mechanical failures (none of which were BaT Caterhams). Of the remaining 2 "gravel trap" stoppages, only one of them was for one of our cars - the other was an Ariel Atom.

The longest stoppage of the day (20 minutes) was actually caused by an injury sustained in the pitlane which the paramedics needed to attend to. Unfortunately, we can't run the circuit whilst both medics are unavailable.

I'm not entirely sure what you thought you saw to create this impression of the BaT Cars - but we always ensure novices receive tuition first thing and are always signed-off by our instructors before continuing solo.

Kind regards,

Jonny Leroux
Director - BookaTrack.com Ltd

Brilliant organised day

Very well organised and smooth running day with good quality of courteous fellow attendees. Top of the TDO list.

Very well organised, no pit lane queue.

The best track day company, very well organised, helpful staff.
Highly recommended.

Excellent: well organised, good tuition, will book again.

Excellent: well organised, good tuition from Richard. As a near track day virgin couldnt really ask for me

as ever, a safe friendly and well run trackday

a clear and concise briefing...
punctual start
good adherence to safety and a tap on the shoulder for anyone being silly

Amazing car and track - even better staff and service

The track was excellent. The car was amazing. Best of all was the staff: our instructor, mechanic, and the the marshalls all came together to make it a cracking day.

Great trackday company -- not so happy about the trackday itself (Donington, 26 April 2013)

Donington National is my second favourite track (after Brands GP), and BookaTrack is my favourite organiser -- professional, friendly and approachable. For me, though, the day was marred by two things: the number of red-flag stoppages, and the performance differences of cars on track. Re stoppages, we counted over 10! In my experience, just one or two would be more usual. Re performance differences, some of the out-and-out racers had maybe twice the speed of some road cars, and the occasional "bullying" tactics applied against slower cars was unwelcome, especially given that all participants had paid the same fee to attend, and thus had an equal right to be out on track. Maybe it was no coincidence that most of the cars ending up in the gravel appeared to be the non-road cars. It was as though some drivers had forgotten they were on a trackday rather than in a competitive race!

I've no doubt that commercial pressures mean that a trackday prior to a weekend race meeting is likely to be more popular than, say, a midweek event. However, from the point of view of someone who attends trackdays in order to stretch the legs and explore the performance of a quick road car, I'd like to suggest that maybe part of the part of the day could be run in sessions, one for the road cars and one for the race-oriented ones.

PS: I'd like to say thankyou to Jonny for calling by our garage (#17) at the end of the day to ask how we'd got on. That gesture was much appreciated.

Sunday, April 28, 2013

Reply from BookaTrack.com Ltd

Safe to say it wasn't one of our best track days John! A combination of too many race cars, too many noise issues, too many red flags and too many driving standards issues meant it was an event we all want to forget. I made a conscious effort to speak to all of the non-race car drivers on the day to try and emphasise that this wasn't typical of a BaT track day and sincerely hope it hasn't put you off attending future events with us.

Jonny Leroux
Director - BookaTrack.com Ltd

A well organised and enjoyable day.

The day was well organised, plenty of track time and engineering support was there when I needed it.

friendly and enjoyable day professionally run throughout.

Good times. Not too may cars. Met some good people.

Very Good

My only complaint would be with the corporate driven cars, which I appreciate have every right to be on the track aswell, but it was very difficult to get past them when trying to give them space through the corners, but still catching them and then having them blast away in the straight because my car isn't as powerful only to then to catch them up again through the corners! This can be frustrating.

Tuesday, April 16, 2013

Reply from BookaTrack.com Ltd

Many thanks for taking the time to review BookaTrack Darren. Your comments on the corporate group are valid - and it was a definite issue on Monday due to the pronounced speed differentials on the day. It's a difficult situation for us to manage - as big scale corporate events such as this are a significant part of our business model.

That said, i'm very sorry if it affected your day - we do everything possible to ensure the disruption is kept to a minimum by giving them a separate (longer) briefing as well as ensuring there's an instructor in the car at all times with them. We also reduce the number of bookings on events where we know we've got a higher number of novice drivers to mitigate the impact of the speed differences.

We'll take your comments on-board and try and continue to improve the services we offer whilst ensuring the normal quality of the event.

Jonny Leroux
Director - BookaTrack.com Ltd

Well organised, friendly, no-nonsense track days - excellent

Bookatrack track days are not cheap, but they are well organised, safe and the bookatrack team are very friendly and helpful. Jonny in particular does not take any nonsense, so if anyone gets a bit hot-headed and starts ignoring the basic rules of the day (which are very fair and reasonable) then he will have no quarms about pulling them into line or removing them from the track, so as not to spoil everyone else's enjoyment of the day. The track is never over-crowded, so obey the basic rules on overtaking and you can always be sure of a bit of free space to go at your own speed.
Can't fault them really and I have been doing this a few years now.

top class

just done my fourth trackday with bat at anglesey and once again very happy the bat team they are frendly helpfull and well organized good safety breifing and started on time to be honest ive only bin on one other trackday that wasnt a bat avent so dont have a lot of experiance to judge them against but i find the very proffesional and easy to deal with my only complaint at anglesey is there was to many racing caterhams buzzing round in groupes but apart from that it wa great anglesey is the best circuit ive bin on so far!!!!!!!!!! also the instructors are great it makes a big differance to have somebody who knows wot they are doing passing there experiance onto you saved my tyres a lot of pain!1

Fantastic day, well organised

We attended the BookaTrack Anglesey track day at the end of March and as usual with BookaTrack we had a fantastic day out without issues. The day was well organised, briefing of drivers was thorough and the day ran smoothly.
We did mention to the BaT staff that a couple of the race caterhams weren't behaving quite as well as they should, this was dealt with immediately and the drivers in question behaved far better for the remainder of the day.
We will continue to use BaT as one of our preffered Track Day Organisers.

Tuesday, April 16, 2013

Reply from BookaTrack.com Ltd

Thanks for the feedback Kirsty - always great to see such positive reviews. We walk a fine line between keeping the race-drivers happy (and thus keeping our business sustainable!) and also not upsetting the drivers of road/track cars. I like to think we do a reasonable job of giving the racers some flexibility whilst not allowing them to flagrantly break the rules.

Always good to have familiar faces at the track and we hope to see you & Dave again soon.

Jonny Leroux
Director - BookaTrack.com Ltd

Great fun, well organised and safe track day

It was a great day. There was lots of track time, good instructors and an exciting track to drive. My only criticism is the quality of food available at the track - which was pretty dire.

Tuesday, April 16, 2013

Reply from BookaTrack.com Ltd

Thanks for taking the time to respond Rob. Gladd you enjoyed the event and that the quality of the track time and instructors was appreciated.

Unfortunately, BaT aren't in control of the catering at the venues, but I'll certainly pass your comments onto the circuit as I'm sure they'll be interested to hear them.

Jonny Leroux
Director - BookaTrack.com Ltd

Top Track Days

Well run and friendly.

Fantastic

Fantastic again!

Professional, safe, well run track days which I will be using again.

Book a track are an excellent Track Day company who promote safe & courteous driving....no idiots tolerated. Fast & fun track driving at its best where drivers return time & again.

Slick organisation against the odds

I've returned from my first trackday as a BookaTrack customer at Spa last weekend. I'd been looking forward to the weekend for months, so to find that it was snowing at the Saturday morning sign-ion and briefing in late March was disconcerting. Check-in was quick and well-organised. The food and drinks laid on was a nice touch. The briefing by Jonny was concise and pragmatic.
Once the weather had backed off enough, we were out for some sighting laps in very tricky conditions. After it was clear the snow was not going to disrupt the day too much, the track was declared open.
My first use of a new car was therefore in treacherous but improving conditions.
My (delayed) tuition after lunch came just at the right time, and I was able to put the advice to use as the racing line began to dry towards the end of the afternoon.
Unfortunately for everyone we awoke to a heavy snowfall and soon had an email confirming my worst fears that the second day would have to be abandoned.
Very happy that everything under the control of BaT was slickly organised. The lady at the end of the pitlane always managed a warm smile despite the freezing conditions!

Abominable Snowman Sighted At Racetrack !

Well not really but he may as well have been given the conditions .
Just returned from an excellent day at SPA .
As always Jonny and the BAT team were absolutely fantastic , providing a great day ( in very snowy conditions ) , sensible , adapting regulations , humour , great track support , a real willingness to go above and beyond the call of duty to help us , courtesy and most importantly Jaffa Cakes and Coffee .
A fantastic time was had by all and as a very seasoned track day veteran I cannot recommend BOOKATRACK enough .
Professional , safe and fun track day .

See you at the next day
B

James Stewart found this review useful

Great organisation on a tough day

Spa snowy track day

BAT leads rather than follows the herd.

I ran a track day company for 10 years in Europe, so I know what it takes to succeed in this sector. Jonny, Sarah and the BAT team combine pride and passion, the net result being a professional organisation that cares about its product and clients.
They meet my needs and if they didn't. I'd do it myself !

Superbly professional track day operator - one of the best in the business

I have driven with Jonny and his Bookatrack team for 3 events now - Silverstone, Oulton Park and Spa where I rented one of the Caterham R300s. I would recommend Bookatrack to anyone thinking of attending a well organized and disciplined track day. From a nicely detailed track briefing to the friendly staff team able to solve most problems to the strict discipline to ensure maximum safety out there on track - I have been impressed from my first event. Their quality even more shines through when the chips are down as my recent event at Spa experienced atrocious weather conditions. Bookatrack tried hard to make the day work well for everyone despite the weather conditions frustrating everyones best efforts. They went far beyond what other track day operators have done in similar circumstances from my own past personal experience. Definitely give them a try.

Friendly and approachable staff keen to ensure you enjoy your day

Attended a Spa Francorchamps weekend with bookatrack and hired one of their Caterhams. Despite the snow, ice and generally freezing cold conditions everyone remained cheerful and pleasant and everyone did all they could to ensure we enjoyed the day. Car was in good condition but it didn't take much to hit the rev limit, so be prepared to be stuffed down the straights by Supercars! Would definitely book again as long as time and money permits.

Very helpful, great communications, and good to do business with

Very good to work with, fast communications with a high degree of ethics in my view. I will certainly book again with Bookatrack.

Very professional

We had difficult weather conditions at Spa for the whole weekend, and the BookaTrack team handled things calmly, sensibly and professionally. A classy operation and I will definitely go back to them whenever I can. Highly recommended

Superb as always

Another great trackday courtesy of Jonny, Sarah & co, despite the weather doing its best to ruin things. Professional and friendly as always, good to see you again and I'll have to get another day booked up soon!

Perfect organization. Very nice people. Perfect weather to learn driving :-)

After briefing i look around and i can see only very powerful cars like Porsche, Ferrari etc. I am afraid that i will be the turtle on the track with my blue french 200bhp.The day started with snow. Perfect conditions to drive on a fast track like SPA specially if you have some semi slicks mounted.... First round the 4th corner was a spin :-)))). OK so i will drive now with electronic help ESP etc.
Trying to go faster and faster the weather helps me because the track will dry a little.
Perfect in the last turn "Blanchimont" goes nearly full pull and "Eau rouge" with 100mph if you take a little shortcut ;-)
End of the day i am very happy, because i was not ridiculous on the track, a friend of mine who was also driving with my car had a lot of fun and i was 3 seconds faster as him :-).
Finally all my respect for the perfect organization and the way all the people did behave on the track. BookaTrack must just spent more money in warm weather :-)))).
See you soon in Spa, maybe next time with my yellow ZZZZZZZZZZ