Bookbyte reviews

Bookbyte reviews

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Review by confirmed purchaser

For purchases and rentals, perfect execution and excellent results

I have used Bookbyte for both purchasing and renting textbooks. The service is straightforward, easy to navigate website, great selection of books, quick shipping and low shipping rates. Rental fees in particular tend to be lower than other services. I strongly recommend checking here first for any textbook needs before you consider buying (especially expensive new books) or renting from another source.
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Review by confirmed purchaser

Oh where oh where is my book??

I will not rent from Bookbyte again. I have been a long time Chegg user. But I decided to check out Bookbyte because the prices for rental were lower than Chegg and others I researched. I placed my order for 2 books and was happy. When the books had been shipped one of my books was cancelled by bookbyte because they said it wasn't in stock. Why was I able to purchase it if it wasn't in stock? I didn't complain and just ordered the cancelled book on chegg. Bookbyte said the estimated delivery time was 7-10 business days. Well I still don't have my book and it's been 16 business days. My Chegg book which I ordered after bookbyte came within 4 days with a 7-10 day estimated delivery.
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Review by confirmed purchaser

Excellent Customer Service

I rarely write reviews but had to compliment BookByte on their customer service. I had an issue with a marketplace seller and BookByte helped me resolve it. They contacted me in a timely manner and provided updates in the timeframes they gave me. Every experience I've had with them has been a good one and I couldn't be more happy with their products and service. Thank you!!
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Review by confirmed purchaser

Great condition

I am so pleased with the great condition of the book at such a great price!
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Review by confirmed purchaser

Very pleased with books condition on arrival.

I bought a used book and a workbook to go along with the book. I was very pleased with the good condition of these books and will check out Bookbyte the next time I need textbooks or workbooks.
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Review by confirmed purchaser

Quick and in good condition.

All books got to me withing a week with the regular shipping option, and they were all in good condition...even the used ones. Prices were comparable or cheaper than college bookstore. Thanks!
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Review by confirmed purchaser

No issues!

Everything came as advertised.
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Review by confirmed purchaser

Very convenient.

Always received books in a timely manner. Website is easy to use. Always received the correct book. I have been using BookByte for a year to rent or buy my college books. Very satisfied.
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Review by confirmed purchaser

Love it!!

The book came really fast, and in excellent condition... I've already recommend this site to my friends!!
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Review by confirmed purchaser

Excellent service

Book arrrived just a few days after I ordered it and was in excellent condition!
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Review by confirmed purchaser

Very unprofessional and unacceptable service

The book I ordered was given to another customer. I needed the book for school, and now I have no textbook for my class. The clerk said there was nothing she could do. This was after driving all the way across town to pick up my book that I ordered.
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Review by confirmed purchaser

Bookbyte makes school affordable

I can easily depend on this company to provide me with outstanding prices and fast shipping. I would never buy another textbook for college again if I don't have to, it's so much easier to rent them and return them.
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Review by confirmed purchaser

Great Service!

This was the first time I ordered from BookByte and I loved it! I will definitely use them again when I order my book club books.
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Review by confirmed purchaser

The book came on time, and in very good Condition.

I just loved how quick the book came.
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Review by confirmed purchaser

Great service, great prices.

I like to shop around for lowest prices and what I find is that the products are typically the same, but it is service you compromise with lower cost... not true here. Bookbyte typically has the lowest prices, best rental times and their shipping is so fast it usually comes before I have that thought, "I should start watching the mail for the book." Great company.
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Review by confirmed purchaser

Ordered the wrong book, no phone number to call

When I ordered the book from Bookbyte, I accidentally ordered the instructor's edition. I wanted to return the book, but there was no phone number for me to call, only a live chat, which was extremely unhelpful. Also the only instructions for returns were for rentals, and I had purchased mine. I ended up selling them to a bookstore location for $15
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Review by confirmed purchaser

Great price, but not worth it if they can't even to get the book to you.

I did my research concerning the price of the textbook that I needed for school. Bookbyte was definitely the cheapest. Yay! Even though standard shipping was free, I decided to pay a few extra dollars and have the textbook expedited to me. All was well. The site was easy to use, there weren't a lot of annoying questions, and it looked like I would be getting my book in no time. Except the book never showed up. And I never received any sort of communication from BookByte or the delivery company about my order that didn't show up. After waiting 2 weeks, and still not having heard anything about my book, I decided to chat online with customer service. I was told that my book was not delivered because the shipping company that they used didn't service my zip code. Really?! Don't you think that that small detail should have been figured out before they decided to use some unknown delivery company?? They told me they could either offer me a full refund, or resend my textbook once they received it back at their warehouse. I chose that option, as I needed this book for class. I was told that they would overnight the book to me as soon as they got it back. Well, I still patiently waiting. The one good thing I can say about BookByte though, is that their customer service is pretty good. The guy who helped me, through online chat, was speedy, respectful, and willing to do whatever he needed to do to resolve the situation. I felt like my situation was handled well, even if I still do not have the book.
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Review by confirmed purchaser

Did nothing to help track my books or resolve the problem.

Did not receive my books and I contacted bookbyte and all they did was give me the generic spill reading from a script. It's been almost 3 weeks and I still haven't gotten my books. I will never ever use bookbyte again. I guess it's true cheaper definitely isn't always better. Sometimes it's just better to pay the higher price.
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Review by confirmed purchaser

Great transactions.

Orders form Bookbyte have been satisfactory.
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Review by confirmed purchaser

Swift and wonderful service.

I never had to worry about them not having a textbook I needed for class, or it taking forever to get to me. It's easy to use and return. Nothing complicated. Just book then byte. Quick and easy. I tried a few other services but they had complicated shipping returns and did not always send me what I asked for. This is a much better and very affordable program.

Bookbyte

Rent textbooks

Save an average of 73% off the textbook list price. We'll cover shipping both ways and give you a 10% cash rebate after you return the book.

Buy textbooks

Free shipping on all orders over $49 and a 14-day no-questions-asked return guarantee.

Sell textbooks

Free shipping and cash payments for all buyback orders. All quotes are guaranteed for 30 days.

About Us

Bookbyte is dedicated first and foremost to improving the student experience. Aware of the ever-increasing costs of higher education, we provide multiple options for buying and renting inexpensive textbooks and strive to offer the highest buyback prices for students selling books.

Visit Bookbyte

Contact Us

Write to: help@bookbyte.com
We live here: 2800 Pringle Road SE
97302 Salem, OR
United States

Category

Bookbyte is ranked 3 out of 52 in the category

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