BOOK NOOK WORLD Reviews 

I ordered this product October 5th. It is October 30th, and the tracking number still does not show it has been shipped.

Great gift choice! I gave this miniature house kit to my teen daughter. She spent three evenings putting it together. Details are beautifully designed. Most spare pieces are

Really relaxing hands-on kit. I was worried it would be too difficult for beginners. The diagrams are easy to follow. Wood quality feels solid. The lighting module wo

Good quality puzzles! Would definitely recommend buying from this shop.

Extremely poor/non-existent communications.

Cute gift and a great family activity idea. Got the Matcha Cottage set for myself as a birthday gift and it's beside my matcha making set now. Thanks for the free shipping!

The packaging was the first thing I noticed, since every piece was sorted into its own labelled bag, so I never lost track of anything. Sea Breeze took me about 10 hours over a weekend, and it's the hardest kit I've built. The middle section had me reading the instructions twice, but the finished piece looks great on my bookshelf.

Received items in a well pack box. Nothing damage. lot of interesting things to build and buy for family and friend.

A weekend well spent. Spent most of weekend on Hogsmoor station and dont regret a single hour of it. The little touches , the brick structure the tiny rain all came together better than i expected.

Been over six months and still have not received my order....

Avoid if you expect any level of customer support. I’ve been waiting months for a simple replacement part and have been repeatedly told it would be sent “soon” with nothing ever arriving.

Now my emails are being ignored entirely. Really disappointing experience and not what you’d expect after paying for a product.

Piece of Shit

Made my order, made a mistake and order the incorrect item. Contacted customer service immediately with order number requesting to cancel the order while I searched for the correct item. No response, one week late received an email for shipping, Contacted again to initiate a return. No answer. Emailed 2 more times for return not a single answer.

Company is scam, product that arrived is missing pieces, and support is 0

Fraudulent company. Product was never delivered. After several emailsi received a partial refund then never got further responses.

Product ordered and received missing pieces.

Initially they responded and said they would send these out but then completely stopped responding to emails or requests for updates so assume they are done dealing with this now.

I will purchase somewhere else as this was a gift which is now incomplete and sitting half finished.

I assume the customer service department will respond to this and claim they haven't received my emails in about a month based on other reviews on here so I look forward to that at least

Received the Sylvia Garden kit as a gift. Found it easy enough and enjoyable to make. The punch out pieces in particular were good quality and came together easily. There were a few areas that might have benefited from a little more instruction or illustration. Would also recommend including glue. Overall, it was a enjoyable experience.

The Library of Books was bought for my teenage Grandaughter.This was far to difficult for her.The press out boards are excellent quality. My husband who is 79 years old has finished it, and enjoyed doing it.There wouldn't be many teenagers of today that would have the patience. Over all the product is good, the illustrations are very dark and unclear and to dark.Also the order of build is confusing.

I submitted my order 20 months ago. It still has not shipped. The initially responded to my emails and blamed Amazon for not shipping the item due to weather issues. It had been 11 days since I purchased it, and I did not purchase through Amazon.

It’s been 19 days now, and they seem to be ignoring my emails.

Item is cheap quality.its like Something you would expect from temu. Reached out to seller but because i opened the plastic the will not allow return. How can anyone see how bad the quality is without opening plastic packaging on the outside of box? Don’t waste your money

Before you order from this company be aware that they are based in China. I only became aware if it after I placed and emailed to cancel because it was a Christmas present and wasn't going to arrive on time, which was ignored. The item arrived and it was terrible cheap quality and not at all like the pictures and I emailed customer services to ask for a returns label which was also ignored.

Edit: their response telling me to contact customer services is a joke because I've emailed them so many times and they haven't once responded.

I would love to review the items I ordered but after 30+ days, I have yet to receive them. Interesting that the company has sent me to emails to review my purchase and it has not been delivered!