I suggest that you maintain competitive pricing that refrains from big price hikes from one year to the next. I had the pleasure of working with Martin who was willing to work with me to get adjust the cost of the Tantantamount Tote so that I could justify using your company again this year. The astounding increase in costs was nearly a prohibitive factor in my efforts to be a repeat customer.
My rep John did a fine job keeping me informed of progress on the order, and follow up calling to see if there was anything else we had in mind for imprinting. We will definitely call for a quote if we do have any more custom printing.
I contacted three companies for our giveaways on the same day, one responded via email within a couple hours. Branders responded via email and via phone within an hour. The last company responded via email the next day and via phone a week later. Promptness was honestly the key factor in us going with them.
I order hats from branders and they were done very well. Does not look inexpensive at all. Considering the price it looks very good. Product wise the color of the final print wasn't a close match to the logo image initially provided but it still came out well. I understand colors can look somewhat skewed.
In addition to all the expected things being fulfilled, the pens are very good writing instruments, which was a really nice bonus. I'm very pleased with the team, and particularly my rep was swift and courteous to get us what we needed, at a reasonable price and done in quality workmanship.
The price ended up being even lower than first quoted. The logo image had areas where the portfolio didn't print solidly -- the black of the vinyl showed through the logo in those areas. (It wasn't the same area on each logo -- which leads me to believe the silver metallic ink that was used didn't adhere properly to the vinyl.
I have placed several orders with Branders through Carlo Kross. He is a wonderful representative. He knows the products, he is responsive to my needs and questions and very pleasant to deal with. I intend to keep placing orders with Branders in the future.
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