Placed the order at about 3pm and I received it the next day. They were the only company to stock the brand new Asus router as well so their purchasing department must be as good as their distribution.
I don't normally bother to leave a review but I was so pleased with my homeplug devices I thought I would. They arrived promptly and well packed. The company kept me informed of the orders progress. When it arrived it literally worked straight out of the box! Brilliant!!
Apart from not receiving a despatch note the overall transaction was very smooth and fast. Good price and quick delivery.
I cannot fault the service I received from Broadbandbuyer.co.uk - placed an order and was kept up to date with the progress of it. Received my parcel within a couple of days. Items were very well priced too. I would definately use this company again - well done.
Easy site, easy ordering, great delivery. What more can I say?
I've purchased two items from broadband buyer and I'm very pleased with the service. Most importantly the postage has been prompt, I used a 3 day delivery and a next day delivery and both came on time. I think I ordered the 3 (business)day delivery one late on a Friday night and the product came Tuesday.
I tried to purchase one item with PayPal but PayPal put a block on my account without telling me(I hate PayPal). This left my order in limbo but as it was a brand new product (Asus ac68u router) with limited numbers I ordered another. I sent a request to cancel the first order and it was quickly replied and cancelled.
What I really Like about the site is they advertise products that aren't released yet with full specs and usually prices so you can see if better models will be out soon. They even notified me when a product came in after I left my details. My only gripe was the price of the new product seemed a little more expensive than I was expecting. Most products do seem reasonably priced but not the cheapest on the net, they have a good selection of products too.
OK, if I'm being picky the website is a bit minging and could do with redecorating but its easy to get round.
Basically I'd definitely recommend these guys and I'll be using them again, if you like getting your gadgets before anyone else then go here first.
I've used Broadbandbuyer for my networking kit for several years now and they have always been helpful with advice and very professional with their service. The most recent purchase I made was an Asus router which proved faulty within a couple of days. Broadbandbuyer handled the return very quickly and replaced the item without fuss. I wouldn't have expected anything different as their customer servoice is brilliant. I couldn't ask for better.
Spoke with John who as usual provided an open an honest view regarding wifi extension, I purchased his recommended choice Devolo Home Plug starter kit which has met with all my expectations.
Thank you for a great service.
I had two purchases at BroadbandBuyer and I was very satisfied both times. Delivery is quite fast and the prices are lower than in other online shops.
I purchased from you on the recommendation of a friend and, although the delivery was for the following week, my item arrived within 2 days. And the price was comparable with many other sites too. I'll certainly keep you in my bookmarks.
This is a company that takes customer care seriously. We received really impressive service when we contacted the company. Advice was free and plentiful. The goods arrived ahead of schedule and were as expected. Regrettably one of the items had a manufacturing fault which was only discovered after four weeks. They quickly agreed to collect the item and replace it. I remain impressed.
Broadbandbuyer stocks a huge range of networking products, some of which I have been unable to find at other retailers. The website contains lots of useful information, the prices are competitive and the support is excellent.
The Customer Care service and support have been excellent in helping me to advise on products and helping me to send him to Italy in an area not covered by a sufficiency of service of registered post - using a trusted courier
I was unsure of the recommended networking solution from Broadband Buyer - I took a gamble, honestly expecting mediocre results. I cannot begin to describe how thoroughly happy I am with the end result, in-depth knowledge, customer support (had one or two minor issues), not to mention fair price & speed of delivery.
5* guys - you should be proud!!! Well Done.
I bought a Devolo dLAN AV Wireless+ homeplug on which I couldn't get WLAN working. They told me to contact Devolo direct. I spent months going backwards and forwards with Devolo, but to no avail. Devolo stopped communicating and I still don't have the wireless bit working (I have no issue with any of my other wireless routers or homeplug devices). Not really all Broadband buyers fault, but I now have something that doesn't work as expected and feel cheated.
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