Bunka Reviews 

135
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I love this shop . Every time I need a gift for a friend this is my go to place as I prefer to support independent businesses and the high street. On Sunday I purchased a beautiful candle that smells... See more

Rated 5 out of 5 stars

All items dispatched quickly, all arrived well packed up to protect them, with jewellery and jellycat items also wrapped very prettily in tissue paper. No complaints. Prices good/comparable to other o... See more

Rated 4 out of 5 stars

I have written a couple times and already a week gone by without response. Photo of delivery is for another address and still no answer where my order is I can now confirm everything has been full... See more

Rated 5 out of 5 stars

Great experience. I bought 2 Jellycats - one was hard to find and had come back in stock for a few boutique shops and the other was reduced and I had wanted it for a while. Shipping was quick - I orde... See more

Company details

  1. Department Store

Written by the company

Bunka is an independent lifestyle store in south London on a mission to bring you the very best in design-led fashion, homewares and gifts for women, men, babies and kids.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

135 reviews

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4.6

All reviews

(135)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Definitely buy from Bunka again

Great experience. I bought 2 Jellycats - one was hard to find and had come back in stock for a few boutique shops and the other was reduced and I had wanted it for a while. Shipping was quick - I ordered on a Sunday and it was delivered on Wednesday.

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect! I bought a Jellycat that I’d been after for a while, it arrived very quickly and is just adorable! Welcome to my Jelly family little panda! Would definitely order from bunka again 😀

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant shopping experience

My husband ordered me some jellycats for my birthday. They arrived well in advance, were packaged very well and are perfect. I’ve already placed another order with my birthday money! 🤭

July 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Service

The staff were so lovely at the Beckenham branch I called and asked to enquiry about a Rosie Lea jellycat and they put one aside for me which was so lovely of them. Lovely place and I often frequent the Forest Hill store as well we need to use these little shops more often.

March 4, 2026
Unprompted review
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Rated 5 out of 5 stars

I love this shop

I love this shop . Every time I need a gift for a friend this is my go to place as I prefer to support independent businesses and the high street. On Sunday I purchased a beautiful candle that smells divine is vegan friendly and uses essential oils plus a birthday card and ended up buying my daughter a cute snoopy valentine hot water bottle. The staff always offer to wrap your gifts in tissue paper. I always pop in even if I’m not purchasing and am always happy to see Kelly who is a credit to the shop with her friendly attitude and good customer service. Keep it up Bunka

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

Swift delivery, beautifully packaged (secure, items protected and I happened to move the wrapping), clear information about order and Bunka, happy with price and quality of items ordered. Great!

January 27, 2026
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Rated 1 out of 5 stars

Totally insulted!!!

Totally insulted!!!! Having visited the bank to withdraw my Christmas spending money I went on to Bunka to purchase some gifts. Served by an older blonde lady who informed me they don’t accept £50 notes, stating they receive too many fakes! She waved a fake note in my face and said she would rather not accept cash at all. I thought it was odd as a £50 note is money after all and wondered why she doesn’t have the requisite note checking equipment?!
Whilst finding some smaller notes she was happy to handle she informed me that nobody along the high street accepts £50’s (strange as a I spent one in the florist and one in Superdrug immediately after!) and she sarcastically wished me a ‘’Merry Christmas’. I thanked her only to be ignored and wished I’d not given her any business. She looked down her nose at me and made me feel like some sort of fraudster.
Small businesses rely on local custom, she would do well to be nicer to people. Not a nice lady.

December 22, 2025
Unprompted review

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