Caravans Plus Reviews 

194
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, highly competitive pricing, and the impressively wide range of replacement parts available for easy online purchase. Many people note that navigating the website to place an order is simple, and packages always arrive safely and promptly, even when shipped to very remote locations. Some people also felt that the customer service, communication, and overall support provided by the staff were exceptionally professional and reliable. Reviewers repeatedly highlight that receiving the exact correct items quickly and securely makes handling various caravan DIY repairs a completely seamless process.

What people talk about most

Product

People report high satisfaction with the product range and quality. Reviewers frequently highlight that items... See more

Delivery service

Consumers find delivery service to be efficient and reliable. Reviewers consistently praise the extremely... See more

Service

Customers consistently note positive experiences with service, describing it as fast and reliable. Reviewers... See more

Order

Users describe satisfaction with the ordering process, noting that it is easy and simple to purchase online.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality product, reasonable price and prompt delivery. No brainer product selection as original Dometic RM4605 no longer available. Freucamp unit a pinch smaller than the original, requiring only a 2... See more

Rated 5 out of 5 stars

I recently ordered a Camec external door handle but was sent the internal handle by mistake. Within the hour of advising the error, processes were in place to remedy the error and communication was ve... See more

Rated 5 out of 5 stars

As a first time customer, I was very pleased with the service received. I purchased a thetford fridge replacement door lock, which turned out to be the wrong side. Laura at Caravans Plus was very hel... See more

Rated 5 out of 5 stars

While travelling we suffered a broken water pump. On investigating on line, were able to obtain the exact pump required, so completed the order on line. The price was more than competitive, and t... See more


Company details

  1. RV Supply Store

Written by the company

We are Australia's largest online retailer for caravan accessories and spare parts. With over 7000 Caravan and RV products we have everything you need for you next adventure. Caravans Plus is a family run business, our family has proudly been servicing the caravan industry for 3 generations and we love what we do. For over 15 years we have been helping travellers follow their dreams, delivering them everything they need to keep them on the road no matter where they are in this great country. With over 48,000 happy customer reviews we stand by our motto Great Parts Delivered Fast. Happy Travels


Contact info

4.8

Excellent

TrustScore 5 out of 5

194 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(194)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

It was easy to order from here. Fast and reliable service. The delivery was super fast. And packed very well

November 1, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

A small thing that makes a huge differnce

Thank you for sending the skylight lock (I think that is it's name) out so promptly. Very grateful to receive it before Christmas which was a nice surprise. It was easy to fit myself. I have your details in my phone for next time. Cheers, Tania (I can't remember the exact date for 'date of experience' but close enough).

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Freucamp RAE180L refrigerator

Quality product, reasonable price and prompt delivery. No brainer product selection as original Dometic RM4605 no longer available. Freucamp unit a pinch smaller than the original, requiring only a 20 mm EA trim piece all round to fill the gap. Looks great

December 19, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Service plus

As usual order confirmation was within minutes and dispatched when you said.just alround great service

November 29, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I recently ordered a Camec external door handle

I recently ordered a Camec external door handle but was sent the internal handle by mistake. Within the hour of advising the error, processes were in place to remedy the error and communication was very good. A reply paid process with Aust Post was sent to me with a QR code to present at my local PO.First time I had used that and it was a very efficient system. As a result no real inconvenience was incurred by me.

November 25, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Caravan Plus have earned my whole hearted endorsment

Caravan Plus have been my go to for a number of years simply because they are fully on the ball. Postage included they compete well against my locals, but for advice, product range and service I have found Caravan Plus tops.
Certainly if I had problems on the road they are a total no brainer.

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely disappointing, would not recommend

I bought a Fantastic Fan Vent from Caravans Plus and it arrived faulty. I’ve spent over 6 months going back and forth with Caravans Plus and Dometic. They agreed in writing to replace the fan and cover re-installation costs, but never followed through and have now backed out of their own promise. Extremely disappointing service and a huge waste of time. Would not recommend.

April 22, 2025
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look