Ecutesting Reviews 

898
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and technical team for being exceptionally helpful, knowledgeable, and professional throughout the entire repair process. People truly appreciate the remarkably fast turnaround times and efficient service that successfully get their vehicles back on the road at a fraction of dealership costs. Some reviewers were not happy with specific technical outcomes, unexpected postage charges, or communication difficulties encountered along the way. Consumers mentioned experiencing frustrating problems when units were ultimately deemed unrepairable, delayed by shipping errors, or when customer support failed to provide satisfactory resolutions.

What people talk about most

Service

Customers had positive experiences with service, often highlighting extremely fast turnaround times and great... See more

Staff

Reviewers highlight positive aspects of staff, praising their exceptional service, professionalism, and... See more

Product

Consumers find product performance to be ambiguous, with highly mixed experiences regarding repairs. While... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and helpful... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the affordable costs compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an issue with Landrover auto gearbox, gear selector. A well known Landrover problem which should have been a recall but never was, and now LR main dealers will gladly fleece you of up to a £1000... See more

Company replied

Rated 5 out of 5 stars

I live all the way in South America/Guyana where technicians quoted me almost 3k US for a replacement ABS pump & workmanship for my 2017 Audi A4, found info on google suggesting ECUtesting could repa... See more

Company replied

Rated 5 out of 5 stars

The Gear Shifter Module on my C-Class Mercedes failed recently. A new unit was over £600 plus fitting. I found Ecutesting online. They were very helpful and knowledgeable. My failed module w... See more

Company replied

Rated 5 out of 5 stars

EXCELLENT, OUTSTANDING SERVICE. everything was super simple, carried out exceptionally fast . I sent my Instrument cluster to them from spain and had I back in 5 days. Certainly recommend there for... See more

Company replied


Company details

  1. Vehicles & Transportation

Information provided by various external sources

UK supplier of automotive ECU's, throttle bodies, air mass meters & ABS modules as well as listing technical advise & common faults


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

898 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 63% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(898)

79 reviews in the last 12 months

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Rated 1 out of 5 stars

Not very good

Not very good. Pump was cracked and they gave me a full refund so it looked like I hadn’t purchased anything

September 11, 2026
Unprompted review
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Rated 1 out of 5 stars

Rebuilt actuator FILTHY

Rebuilt Gear selector unit came back filthy with greasy finger prints on it. Nothing was cleaned at all and they reused old bad hardware. I also needed another part, My Clutch actuator rebuilt but I sent it MMT Experts because of the poor ECUtesting quality. For how much I paid on the rebuild they didn't bother to make a nice rebuild quality.
MMT Experts did a fantastic job rebuilding the clutch actuator. Clean, new hardware, and new sensor. ECUTesting used old bolts and old sensor and old worn out hardware.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Dear all, I have contacted Ecutesting for the repair of the front camera of my Audi A6 allroad. Excellent service provided by Antonio Farino and Daniele Dolcimascolo in Italy. Camera was found with NFF (No Fault Found). Nevertheless, with advice from Antonio i decided to accept their proposal for rebuild the camera that worked perfectly. Camera is now working and i'm really happy.
Andrea

August 26, 2026
Unprompted review
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Reply from Ecutesting

Hi Andrea, Thank you so much for your amazing 5 star review. I will pass your feedback on to Antonio & Daniele. Regards Karen

Rated 4 out of 5 stars

They tried to help with a ECU for a…

They tried to help with a ECU for a motorbike but unfortunately they didn't have the equipment to test it, but keep me informed through out the process and returned the unit to me free off charged

August 12, 2026
Unprompted review
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Reply from Ecutesting

Hi Simon, Thank you so much for your positive feedback, i am sorry that we were unable to help you on this occasion. Regards Karen

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Rated 5 out of 5 stars

Excellent service

Excellent service, really fast at dealing with my defender ecu. Sent emails to update as it went through their workshop. Couldn’t fault them..
Would definitely use ecutesting again, and would highly recommend..

August 12, 2026
Unprompted review
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Reply from Ecutesting

Hi Nick, Thank you for your fantastic 5 star review, keeping our customers updated during every step of the process is really important to us and i am pleased to read that you are happy with the communication received. Regards Karen

Rated 5 out of 5 stars

Great experience with ECU testing

Great experience with ECU testing. From one phone call, registering, and my ABS pump being collected the same day, you don't get much better than that. The turnaround was two to three days, sent Monday and back Wednesday—incredibly quick service and rebuild. Highly recommend, this is up there for customer experience and service. 10/10

August 10, 2026
Unprompted review
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Reply from Ecutesting

Hi Lee, Thank you for your incredible 5 star feedback it is much appreciated. Regards Karen

Rated 5 out of 5 stars

ABS rebuild…

Used this company for my ABS rebuild due to them having a lifetime warranty - to me this shows confidence in their work.
Sent off my part on Monday morning, it was with them on Tues morning, and by Tues afternoon they had rebuilt and sent back out to me, delivered back with me on Weds morning - exceptional turn around.
I rang CS a couple times with a few queries and they was very helpful, especially the gentleman i spoke to twice.
Part is all fit now and car is driving like new again.

July 29, 2026
Unprompted review
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Reply from Ecutesting

Hi Ellie, Thank you so much for your amazing 5 star review, it is much appreciated. Regards Karen

Rated 5 out of 5 stars

Great service

From start to finish it was smooth
I was given clear, consise instructions about posting the item. There were real time progress updates. From postage to receiving the repaired item it took 4 days. Brilliant service!

July 29, 2026
Unprompted review
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Reply from Ecutesting

Hi Paul, Thank you for your positive 5 star review. We aim to provide a fast and reliable service and i am pleased to read that you are happy with our services. Regards Karen

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Rated 5 out of 5 stars

Very happy and fast repair

Had a problem with my old 24 year old corsa with the ecu and took it to them and 2 days latter it was totally rebuilt and working grate and very reasonably priced repair thank you will use again

July 21, 2026
Unprompted review
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Reply from Ecutesting

Hi Adrian, Thank you for your 5 star review it is much appreciated. Regards Karen

Rated 5 out of 5 stars

Great Service

Used ECU testing many times. Always helpful. Fast turnaround and very knowledgeable

July 29, 2026
Unprompted review
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Reply from Ecutesting

Hi Luke, Thank you for your 5 star review. I am pleased to read you are happy with our services and we look forward to continuing working with you in the future. Regards Karen

Rated 5 out of 5 stars

ECU Testing Excellent Customer Service

ECU Testing is an Excellent company. They were very efficient throughout the process and extremely helpful. The customer service team provided exactly that; great customer service!
Thank you and I would definitely recommend.

July 27, 2026
Unprompted review
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Reply from Ecutesting

Hi Mrs M, Thank you for your kind 5 star review it is much appreciated. Regards Karen

Rated 5 out of 5 stars

Outstanding service!

They received my RR evoque gear selector on Monday and I had a message about 3 hours later that it was fixed and ready to be shipped back. I got it back on Tuesday before 12pm and have just refitted it into the car. Works perfectly!
On top of that, they have a YouTube video with step by step instructions showing removal and refitting
Thanks guys!

June 22, 2026
Unprompted review
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Reply from Ecutesting

Hi Dean, Thank you for your positive 5 star review it is much appreciated. Regards Karen

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Rated 5 out of 5 stars

Excellent service…

Comprehensive information on website and easy to follow sign-up and despatch process. Clear communication regarding testing results and pricing. Turnaround of 2/3 days as promised. All in all an excellent service.

June 1, 2026
Unprompted review
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Reply from Ecutesting

Hi P&J Thank you for your kind feedback, i am pleased you are happy with our services. Regards Karen

Rated 5 out of 5 stars

Unbelievable service!

I must say what an absolutely amazing service ecu testing provided to me over the past few days. After an initial telephone conversation Tuesday mid morning, my unit was picked up an hour or two later, their three day turnaround was complete nonsense, as my fully repaired unit arrived just after 1:00pm today, just 48 hours later! The unit has now been fitted and after a test drive, I can confirm that everything works perfectly, with a lifetime warranty as well. What a great outfit they have there!

May 28, 2026
Unprompted review
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Reply from Ecutesting

Hi Phil, Thank you so much for your incredible 5 Star review it is much appreciated. Regards Karen

Rated 5 out of 5 stars

Excellent communication and service

The communications were excellent I was kept up to date regarding the courier and then the actions in the lab. The faulty Fiat 500 Blue Me ECU was repaired on the day it arrived at ECU testing and arrived back to me the following day.

Brilliant, fast, efficient service and great communication.

Thank you.

May 21, 2026
Unprompted review
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Reply from Ecutesting

Hi Philco, Thank you very much for your excellent 5 Star review. Regards Karen

Rated 1 out of 5 stars

ECU became non-functional after repeated repair attempts

Sent my ECU to this company to repair a specific O2 sensor circuit fault. The vehicle was still operational before the ECU was sent away. After the initial repair, the car still ran badly, so I returned the ECU twice under warranty. On both occasions I was told "no fault found".

After the final return, the ECU became completely non-functional and the vehicle would no longer start.

The company did later suggest an immobiliser-off workaround, but by this point I had lost confidence after multiple failed attempts and the original repair I paid for had still not been resolved.

I ended up using an independent specialist to source and configure a replacement ECU, which got the vehicle running properly again immediately.

I did eventually receive a refund after opening a PayPal dispute, but the whole process caused massive stress, downtime, and wasted time overall. Very disappointing experience.

April 29, 2026
Unprompted review
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Rated 1 out of 5 stars

Had a message asking to call

Had a message asking to call. I rang and spoke to Jacob. He didn't have a clue what i was talking about, couldn't even trace my id number. Asking me for diagnostic info, that was why i sent it to them. I have very little confidence in a satisfactory outcome. I know it cannot be repaired and needs a rebuild but totally ignore my information. Not holding my breath and doubt if i will see unit back .off to a Peugeot dealer for an expensive outcome. Wouldn't use again.

May 19, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute joke of a company state 1 to 3…

Absolute joke of a company state 1 to 3 days then 4 days in before even tested. Find no faults and try to brow beat me into paying for an unnecessary rebuild. Communication skills of a deaf mute. Now baring in mind I paid upfront £345 including vat I was owed back after £45 + site states clearly £19.99p return postage but in fact they charged me £33.40p for postage firstly it took a week of lies from various employees and me constantly chasing them via email,phone and live chat to finally get my money back which they not only tried to deny I had paid at first but even after this whole joke of a service I still received refund short due to their bogus postage ammount which in all honesty was their fault anyway being late posted due to a supposed admin error ahem. STAY WELL CLEAR OF THIS PANTOMIME COMPANY !!!!

April 30, 2026
Unprompted review
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Reply from Ecutesting

Hi Stewart, Thank you for your feedback. We take customer service very seriously ,I have tried to call you to discuss the feedback you have left. I have looked into your job and can see that your unit tested with no faults found and passed all testing successfully, we did offer to rebuild your unit to rule out any potential intermittent issues however this is an option available to yourself and there is no pressure for you to go ahead with this. I have also looked into the refund and i can see that you have received a full refund less £77.40 which is the testing fee and the return carriage so i am unsure why you are short by £32.50. I am happy to send you over a copy of the refund document. Regards Karen

Rated 5 out of 5 stars

Amazingly fast turn around

Amazingly fast turn around. Collected by DHL same day, and results the next. My unit was not repairable, but returned to me. £20 well spent.

May 7, 2026
Unprompted review
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Reply from Ecutesting

Hi Jeremy, Thank you for your 5 Star review it is much appreciated. Regards Karen

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