Lease Car  Reviews 

6,772
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 673 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being extremely friendly, knowledgeable, and informative throughout every single step of the vehicle leasing journey. Consumers note that the application steps, vehicle handover, and overall service are exceptionally smooth, quick, and professionally organized from start to finish. Though some reviewers experienced frustrating delivery delays, unexpected schedule changes, and communication gaps regarding vehicle availability. A few people also mentioned being left waiting significantly longer than anticipated without a reliable car for models that were initially listed as ready in stock.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpful, professional, and friendly... See more

Service

People report positive experiences with service, often highlighting the friendly and professional support... See more

Customer service

Customers report positive experiences with customer service, noting that representatives are extremely... See more

User experience

Consumers find user experience to be positive, describing the entire leasing journey as simple, smooth, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting smooth and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my fourth consecutive time leasing a car through Leasecar. The service has again been excellent from start to finish. Richard Skingsley was incredibly helpful in securing the right option for... See more

Rated 5 out of 5 stars

Made contact with Stephen Turner at Lease car for our second lease from them. Once again a seamless process, great information about vehicle options and delivery period. Clear and concise , all comple... See more

Rated 5 out of 5 stars

I looked at several lease companies but decided that leasecar was the one for me. Sarah Roberts was my contact and she was very friendly and efficient in providing all the details that were required.... See more

Rated 5 out of 5 stars

From the first contact their agent,Jim Dean, was personable and helpful. He was honest about delivery lead-ins on some models. He explained options clearly and helped me secure a great deal for a Hyu... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Leasing Service

Written by the company

LeaseCar is one of the oldest, most trusted online car leasing companies in the UK, Established in 1998, we have been supplying vehicles for 27 years. We feel that we know what is important to our customers, priding ourselves on the service we offer. As an organisation we have the ability to pre-compare deals, selecting the best available, so that you don’t have to waste time shopping around.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(6,772)

612 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchasing a car was never so simple

Purchasing a car was never so simple - Thank you Stephen T for your help!
Great service from paper work to delivery all seamless and very easy, well informed thought out the whole process until the day it landed on the driveway.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

I am very pleased with my service

I am very pleased with my service. I am enjoying my car and all the information given to me was good, thank so much to Stephen Turner. The car that he recommended for me is perfect for me and my family. I felt that Stephen gave me all the information. I would definitely recommend Lease a car. This is the first time for me, and I am so happy. Thank you.

May 17, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, friendly and clear information provided. Joseph Bailey followed up all aspects making sure I understood what was happening amd what I would recieve and need to do.
Thank you.

September 2, 2026
Rated 5 out of 5 stars

A recommendation...

Really excellent service from my first enquiry through to delivery of my new vehicle. My initial doubts as to the car finish were dealt with in both a friendly and a patient manner by my contact Stephen Turner. Nothing seems too much trouble!

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Very informative from the very start of…

Very informative from the very start of our enquiry. Once we had decided what car we wanted we were kept up to date with all the procedures. The delivery was perfect. The lady who delivered the car was very friendly and helpful. One big thankyou to all staff that have helped.

August 28, 2026
Rated 5 out of 5 stars

Exceptional Service

I looked at several lease companies but decided that leasecar was the one for me. Sarah Roberts was my contact and she was very friendly and efficient in providing all the details that were required. The whole process was fluid and now have the car and am over the moon

August 28, 2026
Rated 5 out of 5 stars

Brilliant service from Stephen Turner.

Brilliant service from Stephen Turner.

Really professional and quick service.

Quick to reply to any queries and always kept up to date with progress.

Really happy with my new car!

Highly recommend!

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great service as always

Great service as always. This is the third vehicle that I have had and no complaints with the level of service received in all my interactions. Katy and the team have been brilliant, proactive and attentive, understanding what we were looking for and deliver a good end result.

August 26, 2026
Rated 5 out of 5 stars

Great choice

Stephen Turner assisted me all the way through the process and updated very regularly. The car turned up bang on time and was reasonably priced.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

I have used Lease Car for the past 8…

I have used Lease Car for the past 8 years for my 3 lease cars. From the initial quote stage through to delivery of the new vehicle, their communication has been fantastic. Any questions have been dealt with promptly. I will definitely continue to use them.

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

This is my first experience

This is my first experience with Leasecar UK and I can honestly say it’s been fantastic. Stephen Bowers was so helpful, sorted everything professionally and quickly, communication was excellent. Would highly recommend him.

August 20, 2026
Unprompted review

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