Ordering and despatch of wine via Parcel Force was quick and easy. Packaging superb, well protected bottles. Had issues with receiving delivery and deliverers following the updates.( they were on t... See more
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ChampagneOne is UKs leading No1 Champagne supplier, with over a 2000 bottles too choose from in store, our range of champagnes are unique and even exclusive to us. 01422 418500
Contact info
25 Ovenden Road, HX3 5QG, Halifax, United Kingdom
- 01422 418500
- info@champagneone.co.uk
- champagneone.co.uk
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yes I'm very happy with the service…
yes I'm very happy with the service fantastic thank you
Great experience from start to…finish
Great experience from start to finish,easy to order,quick delivery,very well packaged,would recommend,I will be ordering again.
Excellent choice of champagnes and service
Excellent choice of champagnes. Swift and efficient service and delivery. Good pricing. Easy to order.
I can’t leave no stars otherwise I…
I can’t leave no stars otherwise I would. We tried to purchase a bottle of 2008 champagne late June early July having paid for the item and not receiving it. I eventually managed to contact them which was very hard work only to be told the item I had actually ordered was out of stock both times. I am now almost a month later. I’m still not received a full refund. Trying to contact them and get an answer on the phone is like trying to find a Cheshire cat.
Great price speedy delivery and smooth…
Great price speedy delivery and smooth transzction
This company its a scam… DONT BUY
This company its a scam… DONT BUY! SCAM SCAM
Two very nice Champagnes
Two very nice Champagnes, well wrapped and delivered in good time.
Placed an order totalling over £500 two…
Placed an order totalling over £500 two months ago. No sign of the stock. Sporadic emails telling me they will have it soon and I reply to everyone asking for my money back.
We now have a chargeback open with the bank as I cannot seem to get a refund from them.
Frauds and thieves
Check stock is actually in stock
There seems to be an issue with advertising stock when there isn’t which can lead to disappointment. That said I eventually did get a refund. Hopefully next order will be more successful.
Extremely poor customer service
Extremely poor customer service. No communication to tell me that my order isn’t in stock, despite it saying that is in stock on their website and would be delivered within 4 days. When it didn’t arrive I had to chase, which took multiple emails and phone calls, only to be told that it’s out of stock and won’t be delivered in time for the party it is needed for. I am now in a position where I have no way of sourcing it in time. VERY DISAPPOINTED.
I have been looking locally for Yates…
I have been looking locally for Yates Australian wine for, literally, years!
As a gift for my Father.
My Brother recommended Champagne one
With Father’s Day approaching I decided to surprise him .
Easy to navigate the website cheaper than big supermarkets and extremely reasonable postage cost what more could you possibly want!
Product as described delivered…
Product as described delivered reasonably promptly.
Fast delivery and reasonable prices
Fast delivery and reasonable prices
Will use again
Ordered Laurent Perrier jerobaom 3L…
Ordered Laurent Perrier jerobaom 3L which stated it was in stock for fast delivery on the site. It wasn’t until I emailed to ask if I could upgrade my delivery to Saturday that I was told it wasn’t going to be available until after the weekend. Customer service was polite and I Appreciated that they offered me an alternative however the recipients favourite is Laurent Perrier and it was for their 40th birthday so had to stick with the original order. I was disappointed that I had to keep chasing for updates… a week after ordering there was still no sign or any indication of when we might receive it. Apparently they were awaiting arrival from France and still after a week nothing. Ordered a full refund which I still haven’t recieved and wasted over a week of time. Had to dispute the charge via my card provider so I could get the money back to order from an alternative website.
Still awaiting the Refund Money - after refund processed.
Attempted to buy an unstuck Jeraboom Veuve in November 2025 ahead of Christmas. Sadly they were awaiting stock. There weren't updates provided buy regular back and forth and in April 2026 we asked for a refund. They processed this but funds not received. Have asked for an ARN number to track it down with Stripe, but sadly gone quiet. Service was good until now hence marked down - contact person R--n
Disappointingly they were showing stock and I tried the chat bot, who said they had stock, but found it cheaper elsewhere, as we hadn't seen the refund money yet.
Refund received within 3 days of this review.
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