Reply from Charterhouse
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Charterhouse reviews
- Reviews (1,073)
- Dave
- 1 Review
- Verified buyer
Great service
I'd use this company again without hesitation. Super quick sevice.
Featured review of Charterhouse
- Andy dunn
- 1 Review
- Verified buyer
Quality goods, price and service.
Having just popped by to see if they were open I was warmly welcomed by the knowledgable staff. They demonstrated the items I was interested in (AI Sols) and did a deal for two units, controller and rails. They also price matched a return pump for me and arranged for the rails to be sent out direct from D&D at no additional cost. As a result they were my first ONLINE stop when I needed two replacement 'wet sides' for my MP10s. Again price was spot on, free delivery and they were with me the next day. Can't fault them at all, thanks.
- wayne morris
- 1 Review
- Verified buyer
excellent sservice
Ordered n power head and heater for my tank and revieved it two daays later packaged very well and all at the cheapest price I could find excellent seller
- Paul Robinson
- 1 Review
- Verified buyer
Brilliant service
As all ways Charterhouse Aquatics Give and excellent service and delivery
- John Holt
- 1 Review
- Verified buyer
Simply The Best !
Charterhouse Aquatics are my only online aquatic store i use, the service is brilliant , the online store is user friendly & the delivery of the goods are well packed and usually on a next day service.
Why go elsewhere ...seriously ?
- Ashley Grist
- 1 Review
- Verified buyer
Brilliant!
Great choice of items, very reasonable prices, and item despatched in excellent time. I would recommend this site to others and use it again myself!
- Adam
- 1 Review
- Verified buyer
Quick to recive my order very pleased
My order came very quickly and on time and kept me well informed on when it was going to be despached.
- Allan Mann
- 1 Review
- Verified buyer
Fantastic Fab Fast
Ordered an aquatronica aquarium control usb pc interface and recevied it very fast and well packaged.
- Janet Connolly
- 1 Review
- Verified buyer
Great service
A good choice of products at competitive prices and speedy delivery.
- Tony
- 1 Review
- Verified buyer
Excellent service, super fast delivery!
I bought a few test kits recently and a refractometer for my marine tank. After looking around the internet to find the cheapest prices (and one that had everything what I wanted in stock!) Charterhouse was the cheapest. I also got free next day delivery as my order was over £50. I received an email and text to let me know when my parcel would be delivered, and even what time. Will definitely use this website again!
- Craig
- 1 Review
- Verified buyer
Wide range and easy to use website
found prices to be fair and service second to none
- Steve
- 1 Review
- Verified buyer
Ordered, delivered, three days
Ordered and delivered in three days, what more can I say?
- Matt Hallett
- 1 Review
- Verified buyer
value for money
great value for money and delivered very quickly, will buy again.
- Stephen Smith
- 1 Review
- Verified buyer
Excellent service and prices
The delivery was quick and well priced and the cost of the goods was very competetive. I have bought many times and will continue to.
- Jackie
- 1 Review
- Verified buyer
Very speedy delivery :)
Pleased with purchase, will use charter house again
- Matt edwards
- 1 Review
- Verified buyer
outstanding
Couldn't ask for better. Great service speedy delivery and never been any hiccups.
- Jill Clarkson
- 1 Review
- Verified buyer
No hassle web site - excellent service
Web site easy to use, delivered when they said they would.
- Sam
- 1 Review
- Verified buyer
Awesom
Quick Service excellent products very quick and precise delivery
- barry hamilton
- 1 Review
- Verified buyer
exellent
excellent service product delivered as promised.would use this company again. good price for product and no delivery charge
- Mark Coward
- 1 Review
- Verified buyer
Have used many times perfect service every time
I have used this company loads and i have never had any issues. When i have potentially had an issue their customer services has solved effectively and quickly to solve the matter.
Have returned many times
- Sean Moore
- 1 Review
- Verified buyer
Exellent Service
Out of the few purchases i have made charterhouse have been exellent as items have been delivered when promised without any hassle whatsoever.
I will be making lots more orders in the future.
- eddie stephens
- 1 Review
- Verified buyer
great service
i was kept informed of my recent purchase from start to delivery. i was a bit worried about a glass tank being delivered by courier but all was well.
- Rockster
- 1 Review
- Verified buyer
Spot on, Service that cant be faulted
Website was easy to use, price was good. Delivery was rapid and flawless. I would reccomend Charterhouse to anyone.
- Mark Walsh
- 1 Review
- Verified buyer
Excellent service, simple to use and very reliable
The service is very good and easy to use, with the web site being pleasant and working well. Once ordered, deliveries are always quick and correct. Great service
- Neil patterson
- 1 Review
- Verified buyer
faultless
Ordering online was easy.communication was excellent as i was kept fully informed of when the delivery would be.Delivery arrived on time in perfect condition and extremely well packed.What more could you ask for?
- donna browes
- 1 Review
- Verified buyer
fast delivery great prices
fully happy with the service . loved the 1 hour delivery slot . delivered on time as well . will order again soon
- Chris S
- 1 Review
- Verified buyer
How every company service should be.
Website is clear and concise, ordering is simple and quick, delivery speedy and has not been kicked around a sorting office.
- ABT
- 1 Review
- Verified buyer
fast as cheap
Contains a large selection of products at good prices
- Keith Buckley
- 1 Review
- Verified buyer
Just The Job!!!
Lost the impeller shaft and bushes when cleaning my Eheim filter. Searched for the part on the internet & Charterhouse provided the best price for a new part. Signing up was easy and making the order was very straight forward. The new part was with me within no time at all, meaning my filter was out of use very only a short time.
Thanks very much for a brilliant service
- Steven Woodcraft
- 1 Review
- Verified buyer
Box was damaged otherwise great service
Charterhouse delievery was prompt as always, customer service was good. However the box arrived crushed. However no damaged items inside.
- A Hammond
- 1 Review
- Verified buyer
Disapointed
Ordered a large tube worm and two ricordias. The tube worm is as described but the two ricordias are not even thumb nail size. For the price when a portion of post and packing is taken into account they represent very poor value for money.
- Richard wyatt
- 1 Review
- Verified buyer
fantastic!
Fantastic service and very helpful. Speedy delivery and iv was
free! A pleasure to do business with.
- M.Nadzri
- 1 Review
- Verified buyer
No problems
Item arrived within 2-3 working via Royal Mail tracked as promised. Product undamaged and as advertised. Will order again
- leslie thomas
- 1 Review
- Verified buyer
- Ross Mushet
- 1 Review
- Verified buyer
Excellent company to deal with
Bought a Eheim airpump and juwel background. Very fast delivery and very good price for goods. 100% recommended.
- Brian Bosworth
- 1 Review
- Verified buyer
Fantastic service
Ordered 6 new tubes for my marine tank following some great advice as to what I should order. Order placed, received packed very well but unfortunately found some broken tubes due to couriers bad handling. Spoke to customer services who had no issue to send out replacements. Great service all round, will defiantly buy from these guy's again.
- Stephen McClure
- Falkirk, GB
- 1 Review
- Verified buyer
Quick Service
Ordered new filter media and it arrived when stated and in a good condition. The compan also keeps you updated on dispatch, progress of order etc.
- CatalinAlexa
- 1 Review
- Verified buyer
- John
- 1 Review
- Verified buyer
Excellent
I've shopped at Chaterhouse Aquatics a few times and just like this time everything I ordered came promptly and no problems.
- Michael
- 1 Review
- Verified buyer
Excellent service, on time, no hassle.
I ordered medicine for a sick apistogramma, the package arrived on time without any kind of fuss. Since treating my apisto is now looking much better and will hopefully make a full recovery. Charterhouse seem to be an excellent company and I will use them again in the future.
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