Chitramtv.uk.com Reviews 

Worst customer service ever. Absolute nightmare trying to buy a subscription.
I wish I could attach screenshots here.

I contacted their WhatsApp support (only way to reach them btw) to get a few months of service for my elderly mother to watch TV. From the very beginning, the seller was incredibly defensive, rude, and treated me like a criminal or a scammer just for asking standard questions.
First, they were rude and extremely sarcastic when I reached out asking for a trial to see if it works correctly only to snap that they "don't have free" and that I was just looking for a handout when I simply asked if they had a trial to ensure it worked. They only offer a ridiculous "20 minutes maximum" test.
When I agreed to pay the €59 for a 6-month subscription, they demanded my full name, email, home address, and then actually demanded a photo of my physical address proof. Who asks for proof of address ID just to stream TV on a phone? When I told them I wasn't comfortable sharing that level of personal data, the seller got incredibly confrontational and condescending, saying my conversation "wasn't sounding fine" because they didn't believe an elderly person would watch TV on a mobile phone. They literally started judging my family's viewing habits and gatekeeping the service.
To top it all off, the app isn't even on the official Android app store. They force you to sideload an unverified APK link. Then they refuse to take normal, secure app payments or card payments, demanding a direct, sketchy bank transfer instead. When I pointed out how odd it was to pay via direct bank transfer before even getting the app link, the support person insulted me, text back at 1:00 AM, and rudely said, "we too felt odd earlier with your answers."
They literally stopped cooperating and became hostile just because I ask basic safety questions and type in clear English. Save yourself the massive headache and the risk to your personal data. This setup is incredibly shady, unprofessional, and hostile to paying customers. I gave up and looking at other options. Avoid at all costs

Their customer care service was really bad and rude. Never recommend this subscription to anybody.

I wanted to give zero stars but no option. I very rarely post reviews but had to do this because of the poor customer service from Chitram TV . You go to their website and when you click on subscription for 6 months there is an option of inquire us . These guys don’t know even the spelling of enquire and then there is a WhatsApp link to the number. They are extremely unhelpful and if you ask about how to purchase a subscription or enquire about the packages their response is pathetic .

Very badly manged customer service team not willing to sort out my iasues and instead they are nust going away leaving me with no option as i have thwir old qebsite and no one answer that and also my prob not solved report thia business.

If anything i would rate them negative. Contacted them to find out information and the customer service was asking for contact details along with address proof. When questioned why they need address proof they are calling me a scammer.

Utterly rude, no basic sense

Rude responses .
Don’t suggest .
Enquired about the service then respond was utterly ridiculous and rude manner .
Don’t go with them .

Unprofessional staff. Very difficult to get a response. No respect. Not bothered. Rude behaviour. Worst attitude towards customers.

Dont buy they are scammers expecially tema a scammer. They will ask you to pay once paid they will give will never bother

This seems to be a scam now. Please refrain from taking subscriptions

Worst customer care service ever experienced, they have changed from chitiram to kalki tv and providing a worst service. Purely a scam!!!!

Can someone please tell us if this company is still active. trying to reach them on phone and Whatsapp with no response for ages

Sivananthan subramaniyathas
20-27-26
90217832
Barclays Bank

Careful about this account don’t send any money for him he is scamming

Such a rude service- no courtesy, no care and such arrogance.

Very poor customer service. I asked a simple question about whether Malayalam channels were included in the Indian channel package. Instead of answering clearly, the responses were rude and dismissive. As a customer, it’s normal to confirm which language channels are available because India has many regional languages. A professional provider should be able to answer basic questions respectfully. I would not recommend this service based on the experience I had!

Very bad experience customer care with less knowledge they even didn't know how to behave

Rude Whatsapp message. Cannot read a typo or answer basic simple questions without being rude.4
[20:46, 12/01/2026] Nim: Hello. I am interested in getting Chitral TV for 2 android devices
[20:47, 12/01/2026] +44 7447 683351: There's no such a name
[20:48, 12/01/2026] Nim: Chitram TV
[20:48, 12/01/2026] Nim: or are you another company?
[20:49, 12/01/2026] +44 7447 683351: Are you a scam
[20:49, 12/01/2026] Nim: lol. looks like you are. Anyways. Thank you
[20:50, 12/01/2026] +44 7447 683351: Pretty sure you are a scam and acting like a customer
[20:50, 12/01/2026] +44 7447 683351: Find a better job
[20:50, 12/01/2026] +44 7447 683351: Good luck

I requested for a call and the person responded that he don't encourage calls. I then inquired about the 1 month package they had advertised in the website via whatsapp text message. The person assumed I was asking free service and started responding rudely. I said that is not the way he talks to customers. It then went into a verbal fight in whatsapp after which he abused me and blocked.

"I honestly never experienced such poor service. The response I received was extremely rude and unprofessional. I was honestly so frustrated that I almost used inappropriate language in here, but out of respect for the public platform, I’ve decided to keep my review respectful. I would not recommend Chitram TV to anyone. Please don’t waste your time."

found the contact number on the website and called it, but there was no answer. Later, I received a message asking who I was. I explained that I wanted to purchase a subscription for their TV service. The responses I received were rude and lacked any politeness. When I asked why the communication was so rude, I was told that this was their “procedure.”
The person then asked me to send a photo as proof of address. I requested to speak by phone, but he replied that I was wasting his time, called me a scammer, and blocked my number.
After reading online reviews, I discovered that many other customers had experienced the same behavior.
I now feel fortunate that I did not proceed with this company. The situation felt very suspicious, and the warning signs were quite obvious.

Poor customer service. Inquiries about how to join. So rude . Didn't care at all.