Reply from cinamuse
[REPLY]
- Reviews (8)
- Hank Lin
- Calgary, US
- 2 Reviews
Totally Shit
I'm researching a movie, the cinamuse suggest they have in their library and guide you free sign up. But I was told they will charge me after 5 days and I have to call and cancel. After I sign up, I found the movie I looked for was not existed. Shit! It's a SCAM,
SCAM SCAM, shit company
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- Linda Rozier
- Birmingham, US
- 1 Review
WOW!!!
I am so glad I looked into reviews about this site before giving my credit card number. I'm sad that so many have had to go thru so much for using this site, but I appreciate the time you've taken to prevent others from having to go thru the same. Gotta LUV the internet!!!
- Lee A Haa
- 1 Review
SCAM! FRAUD!! Charges you for crappy movies!! AVOID!
You are a terrible site that asks for credit card info for a "free" membership. Then they charge you out of the blue for no reason each month? What happened to free??? Then they have no movies worth watching. All the movies they DO have are of poor poor quality. I mean it looks so fuzzy that you can't even pinpoint what is going on. The sound is awful. Please avoid at all costs. You should be taken to court for the scam you are pulling,
Reply from
Try us free for 5 days. Get unlimited access to our Premium services and take advantage of our offer...
That is on the first page of your sign up. Our apologies if it was not clear enough.
If you have any questions or concerns please call us at 1-877-801-9517
- jg
- 1 Review
fraudulent and unauthorized charges
I did the 7 day trial and cancelled it after 1 day as they didn't have the film that was advertised. Now they have charged my card, including a foreign transaction fee, and massive fraud has occurred on my account. Suddenly my credit card is being used fraudulently across the internet. I had to cancel the card, file an affidavit of fraud, etc. I called and reported all of this to the site but it's a bit late at this point. They did not respond to numerous emails.
Reply from
- Sarah
- 1 Review
Unauthorized charges
I discovered that cinamuse had been charging my credit card a monthly fee without my authorization. I tried calling 4 times, using every menu option, to speak with someone in their customer service department. I was disconnected every time--don't bother trying to reach customer service, they don't actually want to help you. I reported them to the Better Business Bureau, but I'm sure that won't concern cinamuse; they're not BBB accredited anyway.
Reply from
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- Kathy Rae
- Mississauga, US
- 1 Review
stay away from this site
This site is nothing but a scam, they tell you you get a free trial and all the steps to take except where the terms of use are, and because of this you will then be charged for a month's fee with no refund even if you cancel on the first day of the charges. Oh and they charge you for cancelling as well.
They have nothing worth viewing, they get you into their site by movie searches and hint that the movie you are looking for is there when it is not. The movies they have are nothing but crap.
This website should be shut down for false advertisement at the very least.
To bad I had to give them a one star rating as they do not even deserve that.
Reply from
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- Jess Smith
- Gillingham, US
- 1 Review
Take your mates to the cinema, You'll save money
Being a student, i was annoyed by this website. This scam has cost me my food for the month. This website will be posted around universities noticeboards to warn others to stay away.
Absolutely awful website for too many reasons. They bribe you in with a free movies, that arent free, automatically sign you up for the membership without permission (which i think is discusting, and an obvious attempt at pulling people in because they know that no one will optionally pay £25 a month for awful quality movies) And finally charging you to cancel it.
Discusting awful scam! Stay AWAY from this website. You will save more money going to the cinema, paying for popcorn and paying for all your mates. I hope this website gets shut down.
Reply from
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- Brandon Lewis
- Cranbrook, US
- 1 Review
Not impressed at all.
Made the mistake of signing up for a free trial.
They had horrible movies so I didn't return.
Seen that I had been charged almost $200 for 4 months of service post trial!
Cancelled service, was charged fee for cancellation.
Was charged another $42 because I cancelled ''after last billing period''
So they charged me like $250 and I never watched one movie.
Awesome.
