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Colissimo - La Poste Reviews 

54,105
•
TrustScore 3.5 out of 5

3.5

Courier and Delivery Service
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See what reviewers are saying

Rated 5 out of 5 stars

Guys, first off there's a security issue with the link in the email, it can't give a secure connection, I get this message:- This site can’t provide a secure connection r.regardclient-colis.la... See more

Rated 1 out of 5 stars

Colissimo help line kept me on hold for 40 minutes!! in the end i hung up. they sent me a email stating my package would arrive on schedule, and as usual it did not arrive!! deliver agencies nee... See more

Rated 1 out of 5 stars

I ordered something that needed a signature. This delivery service thought their signature was good enough, The package has been lost ever since. Can find it near my house and it wouldn't fit i... See more

Rated 5 out of 5 stars

Colissimo - La Poste is always my preferred choice because, in my experience, they are very efficient and reliable. Parcels arrive on time and it is very easy to ‘suivi votre coli’. I am always kept i... See more

Company details

  1. Courier and Delivery Service
  2. Delivery Service
  3. e-Commerce Service

Written by the company

Colissimo est l'expert de la livraison de colis aux particuliers en France et à l'international. Chaque jour, nous accompagnons des millions de clients grâce à des solutions de livraison fiables, innovantes et adaptées à tous les modes de vie. Notre ambition est de rendre la livraison toujours plus simple et pratique. Grâce à nos services digitaux, à nos outils de suivi en temps réel et à nos nombreuses options de réception, chacun peut gérer sa livraison en toute autonomie selon ses préférences : à domicile, en boîte aux lettres lorsque cela est possible, chez un commerçant partenaire, dans un locker ou en bureau de poste. Nous innovons en permanence pour offrir des solutions toujours plus rapides, flexibles et transparentes, afin de simplifier l'expérience de nos clients à chaque étape de leur livraison. Acteur majeur de la livraison de colis en France, Colissimo s'engage également en faveur d'une logistique plus responsable afin de proposer une expérience de livraison toujours plus fluide, pratique et durable.

Contact info

3.5

Average

TrustScore 3.5 out of 5

54K reviews

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3.5

All reviews

(54,105)

15,308 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Terrible

Terrible. My package from france disappeared somewhere in the netherlands. Track and trace says Adress incomplete? The seller sent me a picture before shipping. It was correct. Their website is a joke.No way to inform them the adress again. No customer service.

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Colissimo

Colissimo - La Poste kept me up to date with every stage of the delivery and my parcel was delivered on the date stated on my order in perfect condition.

June 19, 2026
Unprompted review
Rated 1 out of 5 stars

Very Bad Service

Very Bad Service. COURIER did not try at home, he gone directly in the Pickup Center telling that he tried at home!!!The courier didn't come to my house, he made a false statement! He says he couldn't find me when I was right there! Of course no letter in mailbox, no indications how I had to pickup the Shipping... Very Very Bad Service. I absolutely don't recommend it.

May 29, 2026
Unprompted review
Rated 1 out of 5 stars

Dreadful

Dreadful. Slow and unaccountable. The trustpilot average review score should be 2.5 not 3.5. There are an equal amount of one and five star reviews. The weighting system favours terrible companies like Colissimo.

June 4, 2026
Unprompted review
Rated 1 out of 5 stars

If i could give 0 i would

If i could give 0 i would. I ordered from IKEA and UNFORTUNATELY they chose colissimo for the delivery. I was supposed to receive my order on 29/05 AND I PAID EXTRA MONEY for delivery in my apartment. I haven't received a single update! I had to call myself for them to say there was a failed delivery THE DAY AFTER! Never received a call from them and was at home ALL DAY! Then they rescheduled for today 01/06 and NEVER showed up, they are the worst delivery company I've ever dealt with both in Belgium and now France. Avoid at all costs.

June 1, 2026
Unprompted review

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