I have been in battles now for 5 months with Comet. The after sales is the worse I have ever seen and I use hundreds of retailers in my job.I have been without a cooker for 5 months due to a part missing. It has been 5 months and they even told me to source the part myself after two months!!??? They finally sent it to local branch after 4 months and was the wrong part!!?? Still waiting and seeking legal action as had to stay in hotel for xmas. No compensation ruined my xmas. I wrote six letters over 100 emails and finaily emailed the boss Bob Darke who is a rude and arrogant person. He got somone else to reply. I have had no cooker for 5 months due to comet and couldnt stay home for xmas. I have screamed at them I have written letters, emails and they are rude and offered no compensation!!!???? Useless and nearly broke my family apart...even laughed at my misfortune!!! DO NOT USE I have heard hundreds of others with the same story and am now mounting a campaign against them