Ok so I brought a camcorder and once charged I went to use it and it was broke within a day! I took it back and even though the product was only 24hours old they refused to replace because it was open. Wtf! After 1.5hours of arguing they sent it for repair. One month later its back. A month of my warranty gone. I go home and low and behold its still broke! Again I take it back and again after an argument of over an hour they send it for repair. And guess what another month gone. I get it home and use it. I lost 2months of my warranty got no compensation, missed my last Christmas with my grandad that I really wanted to get on video. For after 1year it brakes again.I gave up! The company that make the product would only repair it if I paid and the store comet I got it from say its out of warranty. I vowed never to go back! I chucked the camera in the bin. I spent over £500.00 on a piece of crap. Funny thing while this happened to me, my autie and friend was having the same problem with tv's they brought from there. Warning stay clear!