CS MEGASTORE Reviews 

83,472
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent experience from start to finish! The website was easy to use, the ordering process was straightforward, and my item arrived quickly and in perfect condition. The whole purchase was hassle-f... See more

Rated 2 out of 5 stars

False information and advertisement of products and deals. I chose this store to order a product due to its deal. Altbough they sent me something random. Then they said it was an error and realised... See more

Rated 5 out of 5 stars

Very fast delivery!!!!!🥰 Literally arrived the next day after I ordered on 13/07/2026 and came on the 14! Pleasantly surprised 😍!

Rated 4 out of 5 stars

I've did an online purchase for the item and got the problem that a pickup method can't be done by another party as likes DHL, and any other logistic services but they offered me to use GLS. They... See more

Company details

  1. Warehouse store
  2. Electronics Store
  3. Kitchen Supply Store
  4. Perfume Store
  5. Plumbing Supply Store
  6. Toy Store

About CS MEGASTORE

Written by the company

CS MEGASTORE (formerly ComputerSalg) has been online since 1999 and is today one of the largest webshops in the Nordics in terms of product range. While the name has changed from ComputerSalg to CS MEGASTORE, it is still the same webshop, the same team, and the same service. With more than 2.8 million products, you can find everything from electronics and IT to home appliances, home & living, beauty, sports, office supplies, books, and much more.

What started as a small local store focused on computers and software has grown into a true megastore with MEGA amounts of tech, MEGA amounts of beauty, MEGA amounts for everyday life – and everything in between. The name change to CS MEGASTORE is a natural next step and better reflects the scale and variety we offer today.

From our modern 10,000 m² warehouse in Ringsted, Denmark, we process more than 90,000 orders every month. We continuously work on improving our logistics and packaging processes to ensure fast delivery and a reliable shopping experience.

Our customer service team is available on weekdays, and our high Trustpilot rating reflects our focus on service, availability, and reliability.

Same team. Same service. Just a name that matches the megastore we’ve grown into.

Contact info

4.2

Great

TrustScore 4 out of 5

83K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(83,472)

8,303 reviews in the last 12 months

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Rated 2 out of 5 stars

False information and advertisement of…

False information and advertisement of products and deals.
I chose this store to order a product due to its deal. Altbough they sent me something random. Then they said it was an error and realised they don't actually have the right product and tried to upsale me a more expensive one instead.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fast and Good

Excellent experience from start to finish! The website was easy to use, the ordering process was straightforward, and my item arrived quickly and in perfect condition. The whole purchase was hassle-free, and I felt well informed throughout the process.
I'm very happy with my purchase and would definitely buy from CS Megastore again. Highly recommended!

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

This company is a joke,for less then 24…

This company is a joke,for less then 24 hours after the purchase,they change my delivery date 3 times.That 3-5 working days stand on the website is big fat lie.It takes 2 weeks(if you are lucky)Also the customer service doesn't exist,the phone number is off all day long,all you can do is chat to a useless bot who keep telling you how important you are for them.

July 8, 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Hi Stoyan,

Thank you for taking the time to leave a review.

I am very sorry to hear that you were disappointed with your experience. I completely understand that it is frustrating when the expected delivery time does not match your expectations, and I sincerely apologize for that.

I can see that you have already been in contact with our customer service, where we explained that the stated delivery time refers to the time it takes for the item to arrive at our warehouse before it is forwarded to the customer. I understand that this was not clear enough, and I am sorry that it led to confusion.

I can also see that we cancelled your order at your own request, which we of course respected immediately.

I am truly sorry that we did not meet your expectations on this occasion, and I appreciate you taking the time to share your feedback. We are continuously working to improve both our communication and the clarity of our delivery information.

Kind regards,

Ditte

Rated 1 out of 5 stars

Very disappointing experience

I placed an order and, instead of receiving the products I paid for, I received two tracking numbers. Neither of them has shown any movement, and I still haven't received my order.
Very disappointing experience. I cannot recommend this store.

July 3, 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Hello,

Thank you for taking the time to leave a review. I truly appreciate your feedback, and I am very sorry for the experience you've had.

I can see that you have been in contact with our customer service throughout the entire process. We informed you that your parcel was dispatched correctly from our warehouse, but unfortunately it was later reported as missing by the carrier. As a result, we have now issued a full refund for your order.

I completely understand how disappointing this must have been. It is extremely unfortunate when a parcel goes missing during transport, and I sincerely apologize for the inconvenience.

Regarding the two tracking numbers, the first shipping label was unfortunately created incorrectly, so we had to generate a new one. Our system automatically sends notifications for both labels, even though only the second one was actually active. I understand that this may have caused confusion, and I apologize for that as well.

Once again, I am very sorry that your experience with us ended this way, and I hope we will have the opportunity to provide you with a much better experience in the future.

Kind regards,

Ditte

Rated 1 out of 5 stars

Very delayed delivery

They pushed the delivery date one day at a time and then in the and a full week - don't order from this store inleds you can accept a month long lead time!

June 23, 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

We sincerely apologize that the estimated delivery dates we provided for your order turned out to be inaccurate. We completely understand how frustrating it is to have the expected delivery pushed back day by day, and we're very sorry that we weren't able to get your item delivered within the timeframe we had anticipated.

Unfortunately, in this case we experienced delays from our supplier that affected the delivery schedule more than expected. We understand that this is disappointing, and we appreciate your patience.

Kind regards,
Kristian

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