You can recover some of your money spent for the purchase and also you will get 5$ to your account. To do this, follow the link and register online Extrabux
Cash back 11% http://www.extrabux.com/r/525e6bcc40
Extrabux makes it easy to earn cash back and find coupons at the stores you love. After you create a free account, simply click to a store from Extrabux and make a purchase. In 1-7 days, your cash back will be added to your Extrabux account!
I ordered a Santa costume in mid January 2013 which they claimed was shipped to the UK on 23rd January. Despite constant chasing and promises from a customer service rep to 'ask our late/lost package department to investigate', they have neither provided the goods nor a tracking number nor a estimated delivery date despite taking full payment for the item. Avoid at all costs...
Ordered and paid for my costume on 10/12 (plenty of time before Halloween). Shipping calculator on their website said I would receive my package by 10/21. Emailed customer service 4 times with no reply. Called on 10/25 and was told that my order was suspended for no reason. They never notified me of anything. The only email I ever received was a confirmation of my order. Good thing I didn't rely on this crappy store for a costume this year.
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