CVP.com Reviews 

7,981
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 665 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery service, noting that orders arrive securely and ahead of expectations. Consumers are also very satisfied with the competitive prices and the wide selection of specialized equipment available. People regularly highlight the helpful advice and smooth communication provided from start to finish. Some reviewers were not happy with delivery delays and frustrating issues regarding missing parcels. A few customers additionally mentioned unexpected problems with faulty items or discrepancies concerning stock availability. Buyers experienced difficulties when trying to resolve these specific matters with support.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting ultra-fast shipping and... See more

Product

Customers had positive experiences with product, often noting that items arrive in great condition and... See more

Service

Reviewers highlight positive aspects of service, describing it as fast, friendly, reliable, and offering... See more

Price

People report positive experiences with price, consistently highlighting competitive rates and fair pricing... See more

Order

Clients share positive opinions on order, highlighting a simple purchasing process, rapid delivery times, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been buying my video equipment from CVP for years and they ALWAYS have the fastest delivery service and they are always fast in their replies whenever i have questions. I just recently bought a... See more

Rated 5 out of 5 stars

Was looking for a support for a wildlife camera and having identified a suitable model, CVP came up on a comparison site, Cheaper than Amazon. dispatched quickly with tracking info and delivered in a... See more

Rated 5 out of 5 stars

Good product and communication. One small thing but feel the whole item was overpackaged. I could order an ancient Ming dynasty vase and it would come with less protection. However, this is prob... See more

Rated 5 out of 5 stars

Despite realising I ordered the wrong camera body, and then the wrong size of lens for that camera, the support team were incredibly understanding, helpful and quick to sort my problem. Within 48 ho... See more



Company details

  1. Photo Shop
  2. Camera Repair Shop
  3. Camera Store
  4. Cinema Equipment Supplier
  5. Video Camera Repair Service
  6. Video Equipment Repair Service

About CVP.com

Written by the company

For more than 30 years, CVP has been one of the leading Broadcast and Professional video solutions providers in the United Kingdom and Europe, with a comprehensive UK and EU sales and support infrastructure.

The company prides itself on maintaining close relationships with key manufacturers such as ARRI, Sony, RED and Canon, and uses its unrivalled experience to listen to customers, understand their needs and deliver the right solution with first class service.

CVP Group offers creative consultation, sales advice, technical service provision and training.

  • Secure payments worldwide
  • Technical advice with CVP Care
  • Award winning product repairs
  • Free returns within 30 days
  • Free UK delivery on orders over £100
  • Free shipping on selected EU orders over €1,000
  • Price match on most products
  • Duty and VAT Free

You're in safe hands with CVP

Deals & Offers

Used & Ex-Demo

Events

Contact us

Help Center

Discover our Cameras

Discover our Lenses

Discover our Accessories

Discover our Audio

Discover our Used & Ex-Demo


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(7,981)

651 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Easy to order, arrived within 3 minutes of stated time, all exactly as I required. Price was the best I could find as well, just like their advertising.

September 7, 2026
Rated 5 out of 5 stars

Really great customer service

Really great customer service. We had an issue after we placed the order and we’re able to speak to someone really easily to get it sorted, and even get some advice on the changes we needed to make to our order. Great customer experience. Will definitely be using them again.

September 1, 2026
Rated 5 out of 5 stars

Incredible customer service

Incredible customer service, I ordered a shoulder rig for a shoot and the DPD delivery man left it outside my front door and it got taken so I phoned DPD and they had a replacement delivered to me the next day, thanks very much

August 31, 2026
Rated 5 out of 5 stars

Fantastic service from CVP

Fantastic service from CVP!
I ordered a DaVinci Speed Editor, and it arrived remarkably fast.
The packaging was top-notch, ensuring everything was well-protected and reached me in perfect condition.
Extremely smooth transaction and a great overall experience.
Highly recommended!

August 30, 2026

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