Dhgate reviews

Dhgate reviews

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2.1
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Run like your hair is on fire

Don't even do business with this group. I ordered from 7 different vendors. In most cases the items look nothing like the pictures. Most of the items could be bought at Big Lots for 1/10 of the price. This is the most fraud type of business on the net. Keep your money in your pocket do not do business with them. Paper lanterns that look like large type 20 for $31.00 would fit in your hand tiny. Flowers that look like bush type for $35.00 were eight stems Michaels would maybe charge $20. Two out of seven were good items but overall it was an extreme rip off and I will never do business with them again
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Opgelicht door DHGate

3 maanden geleden een zogeheten MTK6577 model gekocht - Wat aangeprezen wordt als een samsung galaxy S4.

Zeer slechte ervaring met dit product en HKWEIL als verkoper. De specificaties van dit product is bij lange na niet de specificatie van de hardware die wordt geleverd. De prestaties van de mobiele telefoon is zeer slecht en niet op verschillende manieren.

- Zeer korte levensduur van de batterij
- Geheugen belasting -> schermen wordt zwart
- Langzaam en slechte gebruikerservaring van de interface
- Android 2.3 geïnstalleerd in plaats van Android 4.2.2
- Lage resolutie foto's -> Onder 2MB en niet scherp
- Extra invoerrechten betalen bij douane

De mobiele telefoon MTK6577 is een nep-imitatie van de Samsung gallay S4 serie en voldoet niet aan de verwachtingen veruit! Naar mijn mening het verkopen van producten met verkeerde specificaties is oplichting en dhgate is hiermee bekend.

DHGate heeft zeer incorrect gehandeld in de "Return & Rund" procedure. beloofd werd volledige terugbetaling, maar teruggave geld blijft uit. Return en Refund is een lachertje en een grote grap. Er wordt simpel de kant van de verkoper gekozen, want samen willen ze eenvoudig geld verdienen.

GHGate verdiend een koude douche en mensen moeten vooraf goed realiseren dat een aankoop van DHGate producten niet zonder problemen is. De support van een lokale winkel is een stuk makkelijk in mijn ogen.
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WARNING!! DO NOT BUY FROM THIS SITE!!!

I ordered a pageant dress and supplied the measurements. Dress came, but was 3 inches shorter than promised. Seller said it was too late for replacement and couldn't I have a tailor fix it. I asked how? I don't have material to match! They offered to send me some fabric.... really? Like sewing a band on the bottom of the dress would fix things. I asked for refund and ordered a replacement elsewhere. After 5 days, per DHGate policy, I issued the dispute. Seller wanted me to pay to return, I saw no reason for me to pay out of my pocket for something not in my control. After 3 weeks, DHgate just informed me they'd released payment to seller as I should have disputed within 7 days. Their stated policy does not list a deadline.
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DHGATE, THE MOST DISHONEST AND WORST COMPANY TO DEAL WITH STAY WELL CLEAR

ABSOLUTE ROGUES. ORDERED A DRESS IN BROWN ASKING FOR A HIGH NECK. RECEIVED A REVOLTING HOT PINK DRESS WITH V AT FRONT STARTING ABOVE MY NAVEL. TOOK FOUR MONTHS AND DOZENS OF EMAILS TO GET A REFUND OF MY MONEY. DESPITE THEIR WEBSITE PROMISES, SAYING THAT A FULL REFUND WILL BE ISSUED IF THE PRODUCT RECEIVED IS SIGNIFICANTLY DIFFERENT FROM THAT WHICH IS ORDERED. I WAS FORCED TO PAY RETURN POSTAGE OF $45 AU THEN THEY TOOK OUT $15 US IN FEES TO GET THE PITIFUL REMAINDER OF MY MONEY BACK. THE ABSOLUTE WORST COMPANY I HAVE EVER DEALT WITH. STAY WELL CLEAR.
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gruwelijk

onoverzichtelijke klantenservice, product komt niet aan of deugt niet. Je kunt niet direct communiceren maar alleen via de ingewikkelde website. Ik ben er na drie keer mis wel helemaal klaar mee. Je kunt ook nergens een verkoper negatief beoordelen. Daarom hier maar anderen waarschuwen
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Total CON JOB

I bought phones from China-Products through DHGate they didn't work properly so returned them at sellers request. They strung me along for a few weeks telling me that they were sending me out a different type of phone that would work better in Ireland so I said that would be fine. After another few weeks went by and a lot of emails sent by me they told me there was a problem with customs on there side. After that they ignored my emails kept my money $379 and the phones. I contacted DHGate and told them my story and they said they would look into this matter which they did and told me they knew the seller had received my money as it was in there account and that no replacement phones had been sent out. However they said there was nothing they could do about it as they could not get in contact with the seller, even though the seller is still selling through them. I would't buy through this site again as there is no protection what-so-ever. I'v been ROBBED of $379 from a seller through DHGates market-place and they are doing nothing to put this right but yet they allow that seller to continue to trade through them.
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FRAUD COMPANY

IT HAS BEEN NOW THREE MONTHS, I HAVE NOT RECEIVED MY ORDER AND NOR THE SELLER IS REPLYING AND THIS DHGATE IS ASKING FOR EVIDENCE....WHAT EVIDENCE SHALL I PROVIDE ..WHEN I HAVE NOT RECEIVED MY ORDER. NEVER BUY FROM THIS WEBSITE.
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TERRIBLE!!

Terrible place to order from!! It is a huge scam to get your money! Do not trust this site or the sellers!!!!!!!!!!!! I ordered a dress and they sent me one that looked nothing like it and will not let me return it!!!!!!!!!!!!! Horribly unprofessional! NEVER BUY FROM THIS SITE!! TERRIBLE CUSTOMER SERVICE AS WELL!!!
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DHGate uses delaying tactics to push complaints away

Ordered 10 USB drives, advertised as 128gb drives. First, it took about 2 months to receive them. When I first used one, it appeared to accept a 36gb file save. Later, when I tried to retrieve the data, it was not there! Turns out, these are really 1 gb drives spoofed to say they are 128gb. Can't even be reformatted to the smaller size. Seller won't give me money back, DHGate won't respond, other than their automated systems that say I can't dispute this for another week or two, and the Chat guys never stay on line or resolve the issue.
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STOLE MY MONEY AND SENT A BROKEN ITEM. REFUSED TO REFUND.

I bought a phone from a seller on DHGate. The seller and DHGate BOTH scheme to rob buyers of their money. A broken phone that would not even receive/send messages/calls with a broken lcd screen was sent. It arrived 4 months late. DHGate refused to respond to my dispute for another 3 months. The seller refused to refund the item or even replace it. DHGate said I HAD to do what the seller wanted even though they have my money. Dont trust their buyer pledge because inlike ebay, they do not honor it. Worst desicion ever made. Stick to amazon and ebay if you don't have money to waste. I certainly don't as a working college student.
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Don't buy from DHgate.

I bought an item valued at $15.50 USD. The seller valued the item in the packed invoice for $29 USD. This was also the value given on the customs forms. As a result of the seller not doing the paperwork properly, I had to pay $14 in fees to DHL because they had to collect less than $2 in taxes. I only bought from this website because the item was under $20. Canada customs does not charge anything on items under $20.

DHgate does not help customers resolve issues.
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Will Never do Business with DhGate again!

Ordered a 5-piece Canvas Art Set. The copy sent to us wasn't even close to the original... different design and color. Made 3 trips to the Post Office because DhGate gave us the wrong return shipping information. Was told I would be refunded for the return shipping charge ($56.40)... but it took about 20 emails to get a confirmation. Now I am awaiting the refund (minus $15 for the Western Union charge)... was promised within 30 days of the return... it has been over 50 days. Complete waste of my valuable time. Beware of the artwork they sell, which is misrepresented. One of the worst experiences I have ever had with a return.
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Utter scam website. Customer service will give you the run around.

I wrote on one item I was given a fake tracking number on and still have yet to receive a refund. Now I have a second order with the seller by the name of shenzhen, look at his feedback you will see he has done this the last few orders. I knew after 10 days when this tracking number RF173732874SG Singapore Post could not still be tracked that there was a problem and looking at his feedback tells me all I need to know. DHGATE will use tactics to prolong the situation instead of doing the right thing by refunding they will give you runarounds and they actually told me I had to wait 30-60 days. No way will I wait 60 days meanwhile its too late to file a chargeback. This seller even had a DHGATE guarantee which is why I think DHGATE is backing the seller so much because they would have to give me $40 on each item ordered from this seller. I want my money back on orders 1455742743 and 1455742741 for a total of $324.46 Checked USPS Customs and receiving and was told the tracking number has not entered the US, which even more confirmed my gut feeling. ATTEN RIPPED OFF BUYERS. File a chargeback with DHGATE if they give you a runaround, enough of these chargebacks will hurt their business and make them do a better job at enforcing rules and getting rid of these worthless fraudulent sellers, who do nothing but waste our time.

EMAIL FROM DHGATE RIDICULUS HAVE A LOOK MAY 4th ARE THEY SERIOUS? DO NOT WAIT THAT LONG NO MATTER WHAT DHGATE TELLS YOU TO DO JUST FILE A FRAUDULENT CHARGEBACK..
Regarding your dispute with order 1455742743 , your order was shipped via SINGAPOREPOST . The tracking number is RF173732874SG .SINGAPOREPOST typically takes 30 to 60 days to arrive. If your order does not arrive by May.4,2014 , we will continue to process your order dispute.

Please wait more days patiently! We are still working to assist you!

For additional assistance, please visit DHgate's Help Center. Thank you for continuing to be a DHgate valued customer.

DHgate Resolution Center

DHgate.com
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Great company.

Great company.You can recover some of your money spent for the purchase and also you will get 5$ to your account. to do this, follow the link and register online extrabux
Cash back
http://www.extrabux.com/r/525e6bcc40
Extrabux makes it easy to earn cash back and find coupons at the stores you love. After you create a free account, simply click to a store from extrabux and make a purchase. In 1-7 days, your cash back will be added to your extrabux account.
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after sale service not good

i have purchase many product from dhgate.com, i have purchase zopo mobile from dhgate.com in may 2013. my mobile screen is broken, seller provide me address, i will sent my mobile back on sellers address, seller did not accept parcel, my mobile still in seller's city post office, seller did not respond, not reply any mails. also dhgate.com not take any action on seller. they told me that, now case is closed unable to do anything. do not purchase product from this site.
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AVOID!!! seller stole $6,001.10!!!

I paid for an order costing $6,486.10, after testing the items they appeared to be fake so i didn't want to sell them, they wasn't doing there job at all, it took 2 months for the seller to agree a return with DHgate customer service helping, for them the seller to say i only returned 100pcs not 1560pcs that i actually returned, the website agreed with him and refunded me $465 and released the payment of $6,001.10 to the seller when i had already returned the item and proved this with many photo graphs before it being sent, it cost me £98 to return them and i only got refunded $485, costing me well over £4,000!!

The website garuentee 100% refunds, yet i've had 3 cases open in total for poor quality items and in all 3 of these cases DHgate has agreed with the seller losing me money, but only about £200 each time until now!! costing me over £4,000!!!

Avoid this site at all costs!!! 90% of the items are fake items with a brand on them which is illegal to sell anywhere in the world apart from China! really cheap and poor quality, many customers complain about the proof quality, if you return them the seller's lie!!
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Dire Customer Service

Avoid! If everything goes to plan then fine - if anything goes wrong with the transaction they do not want to know.
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Billigt, nemt og hurtigt.

Har handlet her flere gange og har altid været fuldt ud tilfreds.
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good items

i ordered a VS bikini for half price and receive in one week. i imagine its fake but looks the same.
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Perfect product and perfect customer service

as a founder of a Jeep club in Alberta Canada I decided to to gather some giveway items for the club.. I came across an ad for Cree LED off-road lights. these ones in particular go for $190 dollars each in Canada. this seller had them for $15 dollars each (lots of 6) so i purchased 10 lots. I was skeptical. the next day i received an email asking if i would like spot lights or flood lights. i requested an even split of the order between the two (to me this shows attention to detail and true customer service) these lights are EXACTLY the same lights that are expensive in Canada. club was super happy with them.. they all worked But one, all in original box. I contacted manufaturer (Cree) and they replaced it with out issue.. (just had to give them serial number and part number) I have continued to do business with this particular seller on a massive scale (work trucks, Heavy Equipment, job site lighting) so far best site I have ever found

NOTE: not all selelrs may be as honest as this one in particular as I have only dealt with one seller

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Dhgate Details

About this company

Buy high quality China wholesale apparel, cell phones, electronics, handbags, wedding dresses and other wholesale products directly from reliable Chinese wholesalers on DHgate, and get worldwide delivery plus free escrow service.

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