dv247.com reviews

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Top traders!

I have received a great service and quality product.
Will shop with you again. Thanks!

fast service

good website and good prices
fast delivery
box was a little crushed as packed in bubble and plastic bag rather than a box - product was fine and exactly what my husband wanted but it was an expensive gift so could have been better packed and then 5 star reviiew

Envíos rápidos y a buen precio

La condiciones y el envío me parecen muy buenos, en cinco días tenía la compra para ser entregada. Lo único que mejoraría es la información de la factura, con los precios en euros, y un panel de control en la web un poco más completo

Excellent service with freindly advise.

My experiences with dv247 are next to none with having made two purchases from them both transactions went ahead very smoothly with no problems and great communication in sending me full details about my purchase. Items purchased were sent very quickly and delivered to right address first time on time and were exactly as ordered. Highly recommended! Many thanks to dv247!

Good site, easy to find products, fast delivery

Good site with easy to find products and good information. Delivery was super-fast. And not least, very good value.

Excellent service, very fast delivery

dv247 impressed me immensely by having knowledgable staff on the phone but also directing me to another company when they didn't stock something. The delivery was lightening and when I realised that I'd paid over the free-postage bracket but over two orders they refunded my postage immediately. Very impressed.

One of the best internet stores

Great service !!!

Prompt delivery more than happy with item & service

Could not have wanted anything more than the service I received right from the start till the end of purchase & delivery

Excellent Service, competive price, fast delivery.

Cant really say any more. dv247 wins every time. they provide an excellent product service.

Great service but not impressed with the packaging of my parcel!!

Great service and delivery times but I was'nt impressed with the packaging of my amplifier! Luckily there was no damage so all credit to DPD on that one!!

Fast Delivery.. Great Guitar Case!

I bought a Hiscox guitar case. Arrived within 3 days (FREE delivery) - securely packaged and fair price

A truly professional but friendly service

DV247 shops and onlline store are the place to go to for all musicians, whether starting out or seasoned professional. The prices are very competitive, good and frequent bargains to be found on the website (which encourages you to go back and visit often), and the sales staff at their stores are very helpful

Great service, the only place with stock and free next day delivery

I'd looked all over the place for this amp, and DV247 were the only place with stock - "1" left. With other retailers I have been annoyed in the past when "1" left actually meant none when they went to pick it and my order had been delayed - i needed it quickly for a gig. I ordered at 2pm, got an order confirmation, but 6pm came and went and I'd had no dispatch confirmation, but that did come through at 8pm, and the amp was with me 9am the next morning.

Fantastic service and the customer service guys were great on the phone when i had to amend my delivery address.

Brilliant Options

I found dv247 to be the best in deliveries, text email choice of package delivery and the same again on the day, really helps when your busy.

speedy delivery and excellent customer service

exellent product

Speedy service, great pricing

All 100% regarding price and delivery. Minor quibble... when the manufacturer chooses to put a £100+ article in a very flimsy cardboard box, it's not really on for you to just put that in a plastic bag and hope for the best. Luckily, the product itself was tough enough to withstand the battering, but something more delicate would have suffered badly in transit. And if the product had been intended as a present (it wasn't) I'd have been unable to wrap it - the damage was that bad.

Either DPD need to be more careful, or you need to put stuff in cardboard boxes - even if that means an extra pound on the price.

Excellent Service

Next Day Delivery was fantastic. Arrived when it sais it would.

Good shopping experience both in the shop and on-line

Good general experience. Didn't give the 5 star as the delivery method was expensive for a low cost item (accessories for Zoom H1)

Great service, very effective and very speedy!

This site was recommended to me by a friend. I'm so pleased I found it, I found what I was looking for at a better price than anywhere else, and it was sent to me I think the next day. Very good courier service too, they let me know exactly when to expect the delivery, so all in all very impressed and a satisfied customer!

Excellent service, very pleased with my shiny new b-stock instrument!!

I was orginally worried about buying a B-stock instrument but saw that there was a 12 month warranty and I could return the intrument if I wasn't happy (and there was free shipping). I also understood that B-stock from this company couldn't be delivered outside the UK Mainland, I live inn Northern Ireland. So I emailed the company and they were very helpful and kind.......it was delivered four days after the order was cleared.
When I received the package it was in its original yamaha box which looked a bit batter but it was well packed up. When I opened it all up and lifted out the saxophone it looked brand new!! I am so happy, now I have a good enough sax to do my grade 8 and diplomas! Thank DV247!!

Fast dispatch and arrival

Goods arrived quickly and were well packaged.

Not heard of the Company prior but blown away by the quality & speed of the service.

I had not heard of this company before, and wanted a fender guitar pedal, which was best price around so was hesitent, however from placing my order I received emails and tetxs updating me, right up to the day of delivevery with ETA and options to change, and even the delivery guys name. The delivery only took 2 days, I was very impressed with all aspects of the service and would recomend this company Highly.

Neil, Orpington Kent

fair price ,prompt delivery and kept well informed.

very pleased with product and particularly with free delivery which was on time and arrived exactly when text had stated it would.in short i was impressed with buying experience from this company.

Does what it say's on the tin.

Excellent service, much better than evilbay...

as always... fantastic service

I've bought everything from a full Yamaha pa, to cables and accessories, and always had faultless service....I always shop at DV247 first

Prix compétitifs et qualité du service

Je suis un habitué de thomann et honnetement dv247 n'a rien a lui envier. Enormément de choix, rien a redire.

Excellent Service

I ordered a bass guitar from the Spanish dv247 site. The price was the best I could find and the delivery came earlier than estimated,dv247 will be my first port of call when looking for musical instruments and accessories.

Very fast, and no problems whatsoever

They kept in touch throughout the delivery process, which was really nice, and were very fast at processing my order. I was very happy with their service.

efficient, did what it says it does

Found it quicker to order online,as telephone response was "we don't have it".
However it was a simple process, with no concerns. And copious amounts of info on the delivery and tracking.
Having spent a fair old bit of money over many years with DV, they will probably get more from me.

Excellent service

I've been using Digital village now dv247 for some time now and find that their service is second to none and I wouldn't think of using anyone else for my studio equipment.

Excllent

Superb service and communication delivery spot on time the price of the good are excellent

Juste au coin de la rue...

Un choix considérable, un stock important, des prix + que compétitif., pas de frais de port et livraison en temps record... comme si c'était au coin de la rue. Alors pour moi qui habite la campagne, c'est vraiment royal ! Bravo.

the best

great efficient and friendly service

what they need is a 1000 x 1000 not in stock jpeg!

I have received the worst customer experience with this company. I asked for them to cancel my order moments after it being made and they did not respond. I am now on my third email to their so called customer services! My bank account has been charged which has caused me to go overdrawn and I haven't even got the goods. This is the third compliant I've made to dv247 concerning orders. First one was because I'd ordered a few items and their website said they had them in stock which I found was not the case when they told me three days later. From the complaints I've read online here it appears they don't carry much stock at all! My compliant before this one was that I had a faulty item and wanted to return it and they responded 9 days later and said a courier will collect the goods from us, it took them over two weeks to arrange this. I should have known better than to deal with these cowboys again. AVOID!

Friday, April 26, 2013

Reply from www.dv247.com

Hi Missy,

I'm sorry to learn that you've had an issue with your recent orders, would you be kind enough to contact me using gavinjames@dv247.com so that I can investigate - I'll ensure that this problem is resolved quickly.

Best regards

Gavin

Do not believe the hype !

Very polite and helpful staff, but that is where it starts and ends unfortunately ! Check them out before you give them your cash to play with ! Are they authorised dealers of the product you are thinking of purchasing, are they authorised dealers of any of the products that they sell ?? Do they have the items in stock ? If they do then you might be ok, i wasn't so lucky so after 3 months of being given the run around, and being told something different with every phone call about a pioneer product, i decided to get my money back, they did refund me straight away but that is besides the point !! I did some searching and got the product i wanted delivered the next day from a proper authorised pioneer dealer, and i am very happy with my purchase, i didn't get the extra 4 year warranty what DV247 offer you, but then again maybe this is why so many people use them just for the peace of mind...

Friday, April 26, 2013

Reply from www.dv247.com

Hi Lee,

I'm sorry to learn that you've had a less than satisfactory experience while waiting for your Pioneer product. Unfortunately Pioneer did not anticipate the high uptake of their latest controller, the DDJ-SX, and as such demand has outstripped supply since launch - like many other authorised dealers we are currently waiting for stock to arrive to clear our back orders.

I would like to investigate the situation that has led to your disappointment in the hope that we could further refine our systems to improve customer service, would you be kind enough to contact me using gavinjames@dv247.com providing details of your order?

Best regards

Gavin

Top notch staff with much experience

The store is well set out and was staffed with knowledgable people. I was given help and advice that I appreciated and found helpful. I also placed an order online and throughout was kept up-to-date on when it would be delivered down to an hour.
Excellent.

Excellent.

Easy to find required product. Reasonable prices. Fast despatch and delivery using courier showing time slot for delivery. Thoroughly recommend!

Excellent!

Goods priced very competitively. No problems with ordering. Delivered on time and in perfect order.

What more do you need?!

Speedy turn around

They are pretty good, fast and reliable, a good range of products and great communications, I'll certainly use them again and would recommend them to my friends.