Please let the customer choose the shipping method. My package was sent via UPS, which is notorious for its terrible service towards private customers in my country. Once again there was some has... See more
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See what reviewers are saying
Possibility to buy music software when not possible with other web music shops. If you are music hoby user you must find trusted seller with unlimited distribution worldwide. Not possible with oth... See more
Please accept my apologies for late review this was due to a hospital attendance. From my initial order through payment this was easy an uncomplicated. I have got to say the item was excellent val... See more
Great service from Music Store professional. I was a little concerned about ordering a guitar from Germany, but the ordering and shipping process was very smooth to the UK. There was a light hiccup wi... See more
Company details
About MUSIC STORE professional
Written by the company
Lowest Prices
We check 140,000+ prices every single day from all of our main competitors. We’re so confident that our price is the lowest available that if you find anything cheaper, we’ll be happy to check and advise if we can match the lower price.
3 Year Warranty
In addition to the manufacturer’s standard warranty period, we guarantee that all products will be free from manufacturing defects for three years from the date of purchase.
Dedicated Customer Service
As a leading music technology specialist, we can offer help and advice through dedicated teams based at our UK office and central store in Cologne.
We strive to provide you with the best possible delivery service throughout the UK, mainland Europe and the rest of the world. We also offer FREE UK DELIVERY on all standard orders over £150.
Contact UK
Chesham House, Chesham Close
Romford
United Kingdom
RM7 7PJ
Contact info
Istanbulstr. 22-26, 51103 , Köln, Germany
- +49 221 8884 0
- export@musicstore.com
- www.musicstore.com
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Fast delivery.
Great it arrived safely our V10 for…
Great it arrived safely our V10 for almost 3k.
More shipping methods please
Please let the customer choose the shipping method.
My package was sent via UPS, which is notorious for its terrible service towards private customers in my country. Once again there was some hassle with delivery, which seems to be the norm for UPS.
As for Music Store itself, everything else was great. If they add more shipping methods (even more expensive ones), I will consider shopping there again.
MT-15 problem
Thank you! I don't want to leave a bad review. The amplifier is very good, but unfortunately, the treble boost potentiometer on the received MT-15 amplifier is not working properly. It crackles, and in certain positions, the connected speaker produces no sound.
I ordered Mpc live 2 and it came from…
I ordered Mpc live 2 and it came from Sweden. Parcel was delivered in 1.5 days. Amazing service, well packed and secured item.
Thank you for amazing service!
Quick delivery
Quick delivery, very nich piano chair. If there had been instructions added to the box, it would have saved time and frustration in putting it together.
Great service quick shipping highly…
Great service quick shipping highly recommended will be seeing you again soon !
Thanks a lot
All the best
Not great
Not great. It took them multiple days to send me an email asking to confirm delivery to a different address than the one of my business. Then they sent it to the business address anyway ! I waited over 2 weeks for the delivery AND it arrived at the wrong place alltogether.
DW performance snare 14x6,5.
My snare were delivered sooner than i expected. Good and solid package and the snare looks great. Good job Music Store.
Price wise this snare was cheaper than the other stores
I ordered a XDJ-Az on the 6th or August…
I ordered a XDJ-Az on the 6th or August and it arrived 7 days later which is ok not ideal, it arrived broken and reported it immediately, within 30 mins of receiving the item, they said its fine arranged it to be collected which took another week as it needs to go through a damage report with UPS, this was on the 20th. its now been another 19 days and not heard from DV247. i rang them to see what is going on to be told there is red tape as they stated with UPS and that they are waiting for them to give an update, Is now been over a month from when i ordered the unit and still havent got a replacemnt / a refund or any information other than when i requested a email so i have something from DV247 as the communication is poor, if anything i would like to be kept in the loop of whats going on, a dispute with there delivery service isnt my issue so why am i waiting for that to get my item which i purchased?
Product as described and excellent…
Product as described and excellent communication throughout delivery process.
Worst customer service i ever seen
Worst customer service i ever seen - arrogant and not helpfull. Returns not free (and conditions are misleading). To return a product it's mandatory the customer number which is not in your account and, very conveniently, in a very small letters in the invoice. Do yourself a favour and buy on Thomman.
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