Ebay Reviews 

Bad experience for Switzerland.
Website not adequate, shipping options not suitable.
Please ebay, don't pretend to be present in Switzerland without making the necessary effort.
Support also not up to standard. Wouldn't recommend ebay.ch at all.

Bought an item and it was delayed a week then was nothing like it is described so wanted to return it and when I started processing I chose the wrong option so had to pay the return fee myself and it was half of the item’s price so asked eBay to step in to amend it before I submit it so sender could pay for the postage! Guess what They were very sarcastic and the only answer I got was that’s the only way you can return so no way to amend the request! Terrible experience and sad they cannot help! Waste of time!!!

Horrible experience.
The website doesn't work correctly.
I have just sold my first item but cannot mark the article as "received" despite the fact that the customer has received the article several weeks ago, and already wrote a positive remark
I called the customer service and complained.
The employee said "just don't sell on e-bay again" and then hung up !
What a disgrace of a customer service !
Just a horrible experience

Some time ago I purchased from eBay seller lyy1_10 a pair of BTE digital hearing amplifiers. I received them in working order, and they were as described. However, within a month, one of the units failed. After several exchanges and suggestions, the seller accepted the fact the unit was defective and instructed me to return the item for a refund or replacement. I chose replacement. I mailed the unit back to the China address I was given. Furthermore, I did not purchase a tracking number, as the cost was equivalent to the cost of the unit itself. The cost of the mailing return was refunded to me after I sent a receipt for the outlay, but until the unit was received, no refund or replacement would be issued. When a couple of months elapsed, I was told it had never been received, so I assumed it had been lost in the mail.

Trying to trace the item was not possible since I did not have a tracking number, and after a several month wait, I assumed the return had been lost in the mail. I never heard any more, from either the seller or eBay and decided to forget it and accept the loss. Today, May 5th. 2023, I received in the mail the amplifier I had returned to the supplier in China. There was a sticker attached marked refused. For validation, of this transaction, you may quote my Ebay order number 09-08368-52267. I have a copy of the return refusal sticker for my records.
I deleted my eBay account today.

Paid the product but never received. The seller just doesn't progress to "sent". I waited 3 month. Wrote to ebay, received some emails, nothing happend. They closed the case and now I have to surf around on their page to find a way to contact them.

On their help page you find indications "Wählen Sie neben dem Artikel Weitere Aktionen und dann nicht erhalten aus." but on their platform it doesn't exist.

I have to invest e huge amount of time to get my money back. It's the last time. I will delete my account.