Review of Eefx


Rated 1 out of 5 stars

No Customer Service

Thinking of buying from EEFX ? Think again !

We ordered a 20ft x 30ft greenscreen to be delivered to UK

They DO NOT respond to emails, if you call by telephone they give excuses like "The Box is to big for the shipper", or " having quality control issues"

They do not respond to any answerphone messages, and will not confirm a tracking or shipping number

No emails sent to them will be responded to

They state 6-10 days manufacture on their website.

When getting through on the telephone, Rachel the sales assistant will act like they are completely innocent, when asked why they don't communicate with their clients, they do not have an answer, just excuses

Still waiting to find out if the order we have placed will ever be delivered.

Think the sales service is bad, what happens if you have a problem with the order after receiving it ??? I cant guess what the after sales service is like !

Stay well clear ! Extremely bad customer service.

October 22, 2010
Unprompted review
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