Impossible de payer avec Apple pay
November 5, 2026
Unprompted review
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Company details
Written by the company
Enfant-World est la boutique préférée des enfants. Bijoux, jouets, accessoires, vêtements : nous proposons une large gamme de produits pour faire plaisir à vos enfants de tout âge.
Contact info
LLL Assets Limited, WeWork, 2 Dublin Landings, North Wall, Dublin, Ireland
- 01 89 76 02 12
- Contact@enfant-world.com
- enfant-world.com
2.9
Average
286 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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J’adore Harry Potter
October 2, 2026
They are real scammers
They are real scammers. I ordered 4 plushies (similar Labubus), they never arrived. The last update I had was “with transporter” but It never got updated since weeks and they are not replying to emails. They are a scam, do not order from them!!!
August 4, 2025
Unprompted review
Reply from enfant-world.com
Hello Giordana,
We are truly sorry to read about your experience. Please rest assured that we take these situations very seriously. Could you kindly contact us directly with your order details so that we can investigate this further and arrange the appropriate compensation?
Thank you for giving us the opportunity to resolve this.
Best regards,
Enfant World Team
Real scammers
Ordered a classical guitar for €114.51 and after a month received a cheap plastic mess that sells everywhere for €25.
They don’t respond to emails. After two days, I already realized I had been scammed. After 14 days from the order, you get nothing back. Real SCAMMERS!
Do not order from them.
February 24, 2025
Unprompted review
Reply from enfant-world.com
Dear Jan,
We sincerely regret that your experience did not meet your expectations. Customer satisfaction is very important to us, and we are truly sorry for any inconvenience caused.
Please rest assured that we do not engage in any misleading practices. If you have received an incorrect or defective item, we would be happy to assist you in resolving this issue.
We confirm that your return is on its way, and as soon as we receive the package, we will proceed with your refund.
We appreciate your patience and understanding, and we assure you that we are committed to resolving this matter as quickly as possible. Please do not hesitate to reach out if you have any further questions.
Best regards,
In October I bought a backpack for my…
In October I bought a backpack for my daughter. As the zip was broken within a month I contacted the customer service already 4 times, got one reply with a question for photos, which I attached to almost all e-mails. Since mid December I’m waiting again for a reply. Very disappointing and upsetting.
January 2, 2025
Unprompted review
Reply from enfant-world.com
Hello Boglarka,
We are truly sorry to hear about the issues you’ve encountered with the backpack and the lack of response from our customer service team.
We completely understand how frustrating and upsetting this must be, especially since you’ve already followed up several times. This is certainly not the experience we aim to provide our customers.
Please rest assured, we are committed to resolving this issue for you as quickly as possible. We suggest reaching out to us again so that we can prioritize your case and ensure it is handled promptly. We truly value your feedback and are here to make things right.
Thank you for your patience, and once again, we apologize for the inconvenience caused. We look forward to assisting you soon.
Best regards,
The Enfant-World Team
No customer service, very bad quality
Dear Kinder World team, I bought on your website a backpack for my daughter. Anyway, we got the backpack however within less than 2 months two zips got broken already and a third one is just lost from the front. I tried to contact the customer service already three times, twice in e-mail and once via the website, with no luck. The broken zip is way to sharp for a 4 year old to go to school with it, not to mention that we are not able to use the pocket anymore as it’s not possible to close. I wonder if these products have any quarantine and how to get in touch with the company. Unfortunately I noticed after I placed the order that it’s not a Dutch company, and will be directly delivered from China.
December 11, 2024
Unprompted review
Reply from enfant-world.com
Hello Emma,
We thank you for sharing your feedback and are sincerely sorry to hear about the problems with the backpack you ordered from us.
The satisfaction of our customers and the safety of children who use our products are top priorities. We regret that the zippers were damaged so quickly and understand how frustrating this is.
Regarding your contact attempt, we apologize for this lack of reactivity. Due to an exceptional volume of requests during this period, we have been slightly behind in the processing of emails.
In order to resolve this situation as soon as possible, we invite you to send us photos of the defective product via our customer service. This will allow us to assess the problem and propose a suitable solution.
Our team is at your disposal,
Sincerely,
The Kinder World team.
Buyer beware on location & quality
Should have read the reviews first. It looks like they are based in the Netherlands... but they are in China and had I know that I might have looked around some more for a local seller (even though all the articles probably do come from China).
Because of this the items are not real branded items, hence priced slightly lower, but nowhere does it say this.
One of the items I got seems OK (will find out when I put it together for my daughters birthday!). The set of figures I got to go with it are pretty flimsy though and more obviously a poor imitation.
On the plus side, I didn't see this specific article anywhere else, my 3year old won't care, I didn't get charged import fees and the shipping was pretty quick.
EDITED from 3* to 4*
So after this review they contacted me to offer me either some money back and keep the item or return the item and get full refund/credit note. I decided to return and the process was painless and customer service were very responsive.
As I said in my review previously there was nothing that wrong per se with what was sent (it was solid enough but the image quality was mixed), but its not a licensed branded item but a copy. If you are happy with that and paying a lower price than for a branded item then the item I received would be good enough, especially for younger kids.
August 7, 2024
Unprompted review
Reply from enfant-world.com
Hello,
Thank you for taking the time to share your review. We're sorry to hear that you encountered problems with your order. We strive to provide clear information about our products, and your feedback is invaluable in helping us improve.
We would like to discuss your experience directly and find a solution to your problem. Could you please email us directly? This will enable us to better understand the situation and help you more effectively.
Thank you again for your understanding, and we hope to hear from you soon!
Best regards,
The Enfant World team
FAKE FAKE FAKE
FAKE FAKE FAKE
advertising paw patrol items - these are NOT genuine but poor copies
avoid this company
December 23, 2023
Unprompted review
Reply from enfant-world.com
Bonjour,
Nous sommes sincèrement navrés que votre expérience sur notre site n'a pas été la meilleure.
Toutefois, notre service client vous à contacter afin de vous expliquer que nous allons vous rembourser intégralement dès réception du colis.
Comptant sur notre compréhension.
Nous restons à votre disposition et souhaitons vous revoir très vite.
Cordialement,
L'équipe Enfant Word
easy purchase and fast delivery
Perfect bottle and smartwatch for an 8 year old
simple purchase, clear website, fast send
May 25, 2022
Unprompted review
Reply from enfant-world.com
Bonjour,
Merci de votre retour.
L'équipe est heureuse d'apprendre votre satisfaction quant à la qualité du produit.
Excellente journée
L'équipe de Enfant world
Délai de réception plus long…
Délai de réception plus long qu'annoncé. Mais article conforme à la description.
October 11, 2021
Unprompted review
Reply from enfant-world.com
Chère Nathaie,
Merci pour votre message !
Nous sommes ravis de lire votre commentaire et de voir que l'attention que nous portons à la satisfaction de nos clients porte ses fruits.
Nous essayons d'amélioré notre service de livraison pour satisfaire au mieux nos clients.
Excellente journée,
A bientôt sur Enfant World !
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