I have been using this site for a long time now and have bought many items including dresses, jackets, shoes/boots, tops and am usually delighted with the items. On the odd occasion when there is something not quite right (e.g. I bought a jacket and when it came it was far to big; conversely a dress that was far too small) I have contacted the company who have sent me a post-paid return label and refunded my in full very quickly.
I have used everything5pounds a few times and most of the items that I have purchased have been pretty good quality and I have had no issues. Once I ordered 2 items and they didnt email me until after it had already been delivered (late) that one item was unavailable. However this was during the festive period and is the only issue I have had. Great selection of products, good quality and a very decent price.
Really good quality products, I but bags shoes and clothes from them, with the shoes you always get an extra pair of rubber heels to replace the originals if needed, none of the clothes shrinks in the wash (which I thought it might being cheap)keeps it shape well, the bags I buy have all been tote bags again good quality last for ever. Glad that the bigger clothes sizes section is growing, excellent service over all, delivery times are quick, usually next day or the day after, have recommended to friends. Keep up the good work.
good quality goods with good packaging too, although its very annoying when you put things in your trolley and then they are sold to someone else i think people should be giving at least fifteen minutes to checkout without the goods being taken out of your trolley. postage quite high too they need to look at this.
My last purchase was floored by the wrong item being sent due to someone not reading the docet correctly. The item I wanted was for my wife's birthday & due to this mistake I had to go & find something else for her.
I have many dresses, hand bags and shoes from this company and to date I have no complaints. the one occasion a product was faulty it was replaced with no problems. I have to stop myself from overspending as love the value for money this site give you.
i received my 4th order last week and was my biggest order to date. all items correct and nothing wrong with them. my 3rd order i had to send a purse back as it was faulty. i had seen from other peoples comments that emailing the company took quite a long time so i used their telephone number instead. from them telling me they were going to send me a returns label to actually getting my refund it took less than 10 days. will def be ordering again.
Really good site, interesting clothes and at an awesome price. I wear Plus Size clothing and that section could do with a little more choice but at this price, I do feel like I'm getting a lot for my money. The clothes I've purchased from here are nice, better quality than I would have thought. Would definitely recommend to others.
I go between size 16 and 18, but have had no problems, apart from knitwear, now buy the 16. If I've had to return, payment back into my account is within a couple of days, and I am always e-mailed, 5 stars for this. Everything I have bought has been excellent quality and washes very well.
i have bought several pairs of shoes and every time they have fit perfectly, i am always wary when buying shoes online as i am unable to try them on but the shoes are comfortable and of great quality They are not cheap like i was scared they were going to be. Will buy again and i have been sending people to the site