Eye Clinic London Reviews 

303
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely friendly, welcoming, and dedicated to providing wonderful and attentive care throughout every single visit. Many people note that the team creates a deeply comfortable and reassuring environment that makes every single patient feel completely relaxed and valued during their appointments. Consumers consistently highlight the exceptional professionalism, warm personal manner, and thorough explanations given by the doctor during all consultations and medical procedures. Reviewers frequently describe truly life-changing results and successful treatments that have greatly improved their vision, giving them immense gratitude and supreme confidence in the quality of care.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their warm, professional, and reassuring... See more

Service

Consumers find service to be positive, highlighting high standards of medical care and expertise. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mr Hamada and his team are amazing. I had bilateral cross linking surgery done and he made it as painless as possible. The surgery was very successful and the aftercare was great. His team are extreme... See more

Company replied

Rated 5 out of 5 stars

Very welcoming and friendly, keep you updated which is reassuring. Everyone seems to genuinely care about the patients. I was quite nervous but the actual procedure was quick and painless and im so gl... See more

Company replied

Rated 5 out of 5 stars

My whole experience from seeing Dr Hamada fot the first time having my consultation to him doing my cataract and lenses surgery was so professional.Dr Hamada was very informative professional and char... See more

Company replied

Rated 5 out of 5 stars

Amazing care and such obvious commitment from Dr Hamada and his team. For me this is life changing surgery after a lifetime of extreme short sightedness. I would totally recommend Dr Hamada. You will... See more

Company replied


Company details

  1. Eye Care Center

Information provided by various external sources

New, innovative, safe and evidence-based approach to the management of wide range of eye diseases in adults and children based in London and Sussex


Contact info

5.0

Excellent

TrustScore 5 out of 5

303 reviews

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5.0

All reviews

(303)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Stephanie Doherty is amazing!!

Stephanie Doherty is absolutely amazing! Extremely kind, communicative and precise with her procedures, I felt at ease throughout! Would 100% recommend her to anyone interested in procedures for dry eyes

July 3, 2026
Rated 5 out of 5 stars

The people make it great

The people make it great. They are exceptional. Their professionalism, emotional support, clear communication, prompt attention, and responsiveness made the experience worthwhile. They provided more than just medical treatment.

May 19, 2026
Eye Clinic London logo

Reply from Eye Clinic London

Dear Betty,

Thank you so much for taking the time to leave us a review. And thank you for the beautiful words. They mean the world to us.
Eye Clinic London was build by Mr Hamada as a centre of excellence where patients like you could feel supported, listened to, understood and cared for by the best clinicians and surgeons.

We hope that other patients find your review helpful.

We wish you speedy recovery after your surgery and the best vision!

Warm Regards,
Mr Hamada and The Eye Clinic London Team

Rated 5 out of 5 stars

I recently had RLE surgery last week

I recently had RLE surgery last week, and I cannot praise Mr Hamada and his team enough. From my very first appointment, Mr Hamada was excellent — reassuring, professional, and happy to answer all of my questions and concerns. He clearly explained both the pros and cons of the procedure, which made me feel confident and fully informed throughout the process.

I had the procedure done using only numbing eye drops, with no sedative, and there was absolutely no pain or discomfort. The procedure itself took around 30–40 minutes in total, and both eyes were done at the same time.

One week later, my vision is perfect. I had my post-operative consultation yesterday, where Mr Hamada confirmed that I am healing very well and that my vision is now 20/20. I have followed all of the post-operative advice carefully and my recovery has gone smoothly.

A huge thank you to Mr Hamada and his excellent team for making me feel comfortable, cared for, and well looked after throughout the entire process.

May 27, 2026
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Reply from Eye Clinic London

Dear Elena,

We are absolutely delighted that your RLE Surgery went so well and most importantly that you got the results you wanted!

We are also very proud to learn that you have felt listened to, informed and supported throughout the whole journey.

Thank you again for taking the time to leave a review and for the beautiful words about Mr Hamada and the team.
It was our pleasure to be a part of this transformative journey with you.

We wish you continues health and the best vision!

Warm Wishes,
The Eye Clinic London Team

Rated 5 out of 5 stars

Superior experience all round

Mr Hamada and the entire team at Eye Clinic London are wonderful. They provide the absolute highest standards of medical care, service, caring and expertise. Mr Hamada is a truly gifted surgeon and should be the #1 choice for anyone requriing eye surgery. His manner is both calming and reassuring and it is obvious that he cares deeply for his patients. I cannot praise them highly enough, nor recommend them strongly enough.

May 19, 2026
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Reply from Eye Clinic London

Dear Richard,

Reading your review genuinely means a great deal to all of us. Messages like this are exactly why we do what we do every single day.

Thank you not only for your kind words about your refractive lens exchange surgery, but also for recognising the care, time, reassurance, and dedication that goes into every patient journey at our clinic. Knowing that you felt supported and confident throughout the process is incredibly rewarding for Mr Hamada and the entire team.

Your words are thoughtful, generous and genuine — and honestly, if there were an award for the most beautiful patient review, you would absolutely win it.

Thank you again for your trust, kindness, and support. It has been a true pleasure looking after you.

Warmest regards,
Mr Hamada and The Eye Clinic London Team

Rated 5 out of 5 stars

I saw Stephanie today for my IPL…

I saw Stephanie today for my IPL treatment. She is always a delight and makes the whole experience enjoyable with her care and expertise. Thank you.

May 19, 2026
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Reply from Eye Clinic London

Dear Belinda,

Thank you so much for your review and your beautiful words.

Warm Wishes,
The Eye Clinic London Team

Rated 5 out of 5 stars

Very welcoming and friendly

Very welcoming and friendly, keep you updated which is reassuring. Everyone seems to genuinely care about the patients. I was quite nervous but the actual procedure was quick and painless and im so glad I no longer need to wear glasses!

May 18, 2026
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Reply from Eye Clinic London

Dear Sarah,

Thank you so much for taking the time to leave us the review!

And thank you for your kind words.
We wish you speedy recovery and great vision.

Please rest assured that we are always here should you need any assistance in the future.

Warm Wishes,
The Eye Clinic London Team

Rated 5 out of 5 stars

Very good

Dr. Hamada is an excellent doctor. His experience with KC made my treatment process very smooth. I had two operations, and both went very well. The procedures were handled professionally, and I healed well after each one.

May 12, 2026
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Reply from Eye Clinic London

Dear Lucas,

Thank you so much for the review and your kind words. This means a lot to us and Mr Hamada.

We are delighted that your treatments went smooth.
And we wish you speedy recovery and continues health!

Warm Regards,
The Eye Clinic London Team

Rated 5 out of 5 stars

Only Wish I’d Done It Sooner

Each time I visit Dr Hamada, I arrive as a bag of nerves because I naturally care so much about my eyes and always hope to hear that everything is going well. Every single time, I leave feeling reassured, grateful, and more certain than ever that I made the right choice trusting him with my eyes and my care. He is warm, professional, and exceptionally talented.

I only wish I had gone ahead with my ICL surgery years earlier, but I’m so glad I chose him.

The reception team are always kind, welcoming, and polite. I would wholeheartedly recommend the clinic to my nearest and dearest without hesitation.

May 12, 2026
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Reply from Eye Clinic London

Dear Maryam,

Thank you so much for these beautiful words! It is such a pleasure to learn that you felt safe and reassured and genuinely cared for.

Mr Hamada has the warmest and kindest professional approach, and thank you for highlighting this.

We truly hope that other patients will find your review helpful.

We wish you continued health and great vision!

Warm Wishes,
The Eye Clinic London Team

Rated 5 out of 5 stars

ECL & Mr Hamada - An example of Professional Eye Care

Mr Hamada conducted a thorough examination of my eyes, quickly diagnosed the problem & clearly explained the best way forward. I needed cataract surgery & a DMEK procedure & both were completed within 3 months. The DMEK was performed once suitable donor tissue became available. Both operations are a complete success. Mr Hamada was kind, friendly, easy to talk to whilst being highly professional. I recommend ECL & Mr Hamada without reservation — this is truly a superb example of a team of very professional and dedicated people providing the very best in eye care.

January 15, 2026
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Reply from Eye Clinic London

Dear Elaine,

Thank you so much for taking the time to write these kind words.
We truly appreciate it.

It has been an honour to be a part of your eye journey and we wish you speedy and easy recovery and continues health.

Warm Wishes,
The Eye Clinic London Team

Rated 5 out of 5 stars

I’ve just had bilateral RLE surgery to…

I’ve just had bilateral RLE surgery to address my reading and intermediate vision which has deteriorated over the last 10 years. After just 6 days my vision is amazing. Reading and intermediate is near perfect and my 20:20 distance vision has also improved, which is a complete surprise. Quite unbelievable. The results so far have surpassed my expectations and I cannot thank Mr Hamada and his team enough. Absolutely amazing!

January 22, 2026
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Reply from Eye Clinic London

Dear Franz,

Thank you for your kind words.
We are delighted to hear that your RLE surgery went well and that your vision is amazing.

It has been a pleasure to be a part of this life changing journey with you.

Warm Regards from everyone at Eye Clinic London.

Rated 5 out of 5 stars

the team were great and very friendly

January 18, 2026
Unprompted review
Eye Clinic London logo

Reply from Eye Clinic London

Dear Kelly,

Thank you for taking your time to leave us a review.

We are glad that you have felt cared for and supported.

Warm Wishes,
The Eye Clinic London Team

Rated 5 out of 5 stars

Best Eye Doctor around.

I’ve been visiting Mr Hamada for around 5 years now after awful experiences with other eye doctors.
I was at my wits end when I arrived on my first visit to him.and my eyes were in a state.
He has supported me on everything regarding my eyes.

Nothing I ask him is too much trouble.
He is kind & compassionate, understanding & extremely skilled & has the latest most advanced equipment in his office.

I travel over 3 hours by train each way and it’s a very long exhausting day of trains and driving, however I wouldn’t let anyone else touch my eyes except him.

I see him about 4-5 times per year.
He never ever rushes me out of the clinic,
I feel super comfortable that I can ask him anything and he will take the time to answer me.
Every visit is pleasant
He’s so gentle & skilled with the treatment.

I have IPL and manual gland expression.

I never write reviews for doctors as I don’t have good experiences with them usually, this guy genuinely deserves the praise.

Truly truly a 5 star experience I could wholeheartedly recommend to anyone needing eye treatment.

January 14, 2026
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Reply from Eye Clinic London

Dear Fay,

Thank you for your beautiful and kind words. They truly mean the world to Mr Hamada and everyone at Eye Clinic London.
It has been wonderful to be a part of your eye journey and we hope to continue helping you to manage the symptoms and give you a last longing relief.

We wish you continues health and look forward to seeing you at our clinic again.

Warm Wishes,
The Eye Clinic London Team

Rated 5 out of 5 stars

Highly recommend

Mr Hamada and his team are amazing. I had bilateral cross linking surgery done and he made it as painless as possible. The surgery was very successful and the aftercare was great. His team are extremely friendly and go far out of their way to help in any way they can. I would highly recommend using Mr Hamada at Eye Clinic London. I will definitely be returning if I need any further eye surgery or eye related help.

July 10, 2025
Unprompted review
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Reply from Eye Clinic London

Dear Alex,

Thank you for taking your time to leave a review for us.
Your words mean the world us.

We wish you speedy recovery and continues health.

Kind Wishes,
The Eye Clinic London Team

Rated 5 out of 5 stars

Mr Hamada Best Eye Surgeon

Mr Hamada and his team were amazing from the start through the eye surgery and post surgery care. I highly recommend Mr Samer Hamada for anyone who needs eye cataract surgery.

December 22, 2025
Unprompted review
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Reply from Eye Clinic London

Dear Dr Ayoubi,

Thank you for your kind words. It has been a pleasure to have you as a patient. Thank you for trusting us not only with your eyes but also with your family's eye health. It is always a pleasure to see you in our clinic.

We wish you continues health.
The Eye Clinic London Team

Rated 5 out of 5 stars

I’ve had eyelid infections on and off…

I’ve had eyelid infections on and off for about five years. My lids were always red and puffy, and every few months I got another stye that took weeks to go away. I tried so many things — warm compresses, drops, antibiotics, even tablets — nothing stopped it from coming back. It started to affect my confidence because my eyes always looked sore. When I saw Dr Samer Hamada he explained that the real problem was severe MGD. No one ever told me that before. He started me on IPL, proper cleaning and gland expression.The difference was slow but real. After a few weeks the redness calmed down, and for the first time in years I didn’t get a new stye. Three months later my eyes look normal again and feel so much better. I honestly wish I found this clinic earlier — it’s the first time the problem was actually explained and properly treated.

October 29, 2025
Unprompted review
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Reply from Eye Clinic London

Dear Madison,

Thank you so much for your kind words and for the time to leave us a review.

It has been a pleasure to look after you.

Warm Wishes,

The Eye Clinic London Team

Rated 5 out of 5 stars

This was a follow up appointment after…

This was a follow up appointment after lense replacement surgery.
This has been life changing for me. I now have vision I could only have dreamed of before.
So grateful to Dr Hamada and the team for their wonderful care.

December 2, 2025
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Reply from Eye Clinic London

Dear Helen,

It has been a pleasure having you in our care!
Thank you for your very kind words. They mean the world to us.

We wish you continues health and wellness.

The Eye Clinic London Team

Rated 5 out of 5 stars

Mr Hamada - review

I wish I could give Mr Hamada more than five stars if the system would allow me. Several years ago, I had a chemical injury to both of my eyes, which left me severely sight-impaired (almost blind). I had a total stem cell deficiency, which caused a constant epithelial defect in both eyes (severely in the left eye), scarred corneas, a developing cataract in the left eye and a blown pupil in the left eye. From being fully independent, I had become heavily reliant on others, as some days I struggled to see the colour of my shoes that I had on. Before I met Mr Hamada, I saw different doctors who prescribed me different eye drops (which had no effect) and had no clear plan in place (to be honest, it felt to me like they did not know what to do with me). After extensive research and digging for information, I had my first appointment with Mr Hamada. Mr Hamada thoroughly examined my eyes, explained what was happening with them after the injury, and outlined a clear plan for what would be needed next to improve my vision. At the end of my appointment, I felt like I had finally met the doctor who had the knowledge and expertise with my condition and, most importantly, who I could trust with my eyes.

Throughout all of my appointments, Mr Hamada has been kind, honest, very thorough and supportive. Whenever I have an appointment, Mr Hamada’s extensive knowledge and expertise always help ease my worries and anxiety. I have had several surgeries and procedures performed by Mr Hamada, and there are a few more to have, but I know that after what I have experienced, I can fully trust Mr Hamada with my eyes.

I want to write my sincere gratitude to all of his fantastic team, who are always there to support. Every single time when I phone with my cries and sobs, they listen to my worries, my concerns, and always get back to me if something needs to be changed regarding my treatment or any advice to be given after consulting with Mr Hamada; Rachel probably knows my voice now when I say hello over the phone.

November 10, 2025
Unprompted review
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Reply from Eye Clinic London

Dear Kateryna,

Thank you for this beautiful message and your truly warm and kind words. We really appreciate it!

It has been a very long journey for you indeed and we are very proud to be a part of it. We believe that no one else could have done the work the Mr Hamada was able to do for you. And we will keep supporting along your journey.
We truly believe that we can help you to see better and to feel better, and hopefully you will be able to get the same quality of life before you had that terrific incident happening to you.
You are an inspiration to all of us.

The Eye Clinic London

Rated 5 out of 5 stars

Louise

Louise has fabulous bedside manner and was very detail oriented. She explained everything and documented very well.

November 28, 2025
Unprompted review
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Reply from Eye Clinic London

Dear Nzirv,

Thank you for your time to share your review and your kind words.

The Eye Clinic London Team

Rated 5 out of 5 stars

A Life Changing Experience

A fantastic, reassuring process from first consultation to amazing conclusion. Mr Hamada and his team at the Eye Clinic London and the London Cataract Centre are professional, experienced and very supportive every step of the way. Their care is backed up by an excellent app called “eyejourney” which is an additional and very informative aid for the process. Highly recommended and a life changing process for me - don’t hesitate to contact the team today!

November 27, 2025
Eye Clinic London logo

Reply from Eye Clinic London

Dear Tony,

Thank you so much for your kind words. They mean a lot to us. We also truly appreciate you taking your time to share your experience with our clinic and Mr Hamada's expertise and professionalism.

We wish you the speedy recovery and smooth healing.

Warm Wishes,
The Eye Clinic London Team

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