Fantastic Services Reviews 

A great gardening job by Hristo and Hristo from Fantastic services.The garden had been dried out by the heatwave so needed cutting and reshaping.The lawn in now mowed and trimmed,and all the edges neatly squared off.The hedges and bushes were all overhanging,they have now have been cut down,all the twigs,small branches and the old bramble leaves are now neat and tidy.They kept the areas tidy while they were working and have left the garden re-freshed and ready for Autumn.A big thank you.

Punctuality, professionalism and politeness.

They did a very good job in difficult conditions. Very pleased with the after build clean

Polite and attentive gardeners.
Great job! My hedges were beautifully cut and the front garden left looking immaculate.

Excellent service. Arrived within 90 mins of my call and dealt with the situation swiftly and efficiently. Thanks so much Diyan!

Odunayo (Francis) did an incredible job! We cannot fault it. The clean was fantastic!

Great service from Radoslav! Really high quality, professional mattress cleaning. We’ll be back to Fantastic Services for other services!

This company do not answer the phone when called but still trying to take a membership fee from me even though I cancelled last year
Very poor communication
Appalling that when you phone no one answers it goes straight to an answer phone
The company were in touch with me within an hour of my review going live
Everything was settled amicably
So I have upgraded my review
It would have been great if this could have been done by a phone call originally

I moved with this company before more than a year ago and had a positive experience, therefore I thought I would use them again to move this time around.
It was the most stressful day I have ever experienced. Most of my items were in storage and some were at the last address I was living in. I informed the company of this, and that we would be moving exactly the same amount of items from the storage plus a few extra things form the second location to my new home.
The removal guys arrived and within the first half hour of being in the storage unit they started to complain about the load, the way things were stacked, that there was to much for them for them to take. Too many passive aggressive comments and sounds made to make me feel uncomfortable as the only person handling my move. On top of that they had time and audacity to call their headquarters to complain about me when they had allegedly got lost whilst driving back to the second location which is only 15 minutes away from the storage, wasting around 45 minutes of time I paid them for.
I then received an email of complaint from the company saying the load of the items I had was too much, and a hazard for them to load in the van etc and that they would be reviewing the situation. considering that this is the same van (same registration plate) that was used when I moved the first time, I found this bizarre. I was also amazed at how the men still wanted to carry out the job if it was such a problem for them. I emailed back about all this, the fact that they took much longer to get to me and also to unload, wasting time which I had to pay extra for, and their shocking awful behaviour towards me (talking in a language I don’t know under your breath when there’s just me and him there obviously means he’s saying something about me) and the exaggerated grunts and attitude I got made me feel upset and unsafe in my new home on an already stressful day. I mentioned all this in my reply to fantastic services and received no apology.

On top of this, I have only just managed to unpack and a box is missing from my unpacked items. I emailed fantastic services to enquire if they have found it and got a flippant response that it has been a month and a half since I moved and they never had any cases of missing items. I was told they would look but have not yet received a reply from them.

It took me a whole week to recover from that ordeal and even longer to get myself to write this review because it was that awful. I pride myself on being a tough person but this experience really upset me. Never using this service again.

Gladys has been my regular cleaner for a while now and she is always polite, professional and does a fantastic job leaving my house fresh and sparkling.

Pooja is outstanding. The house is transformed into a lovely place to live when she comes and waves her magic wand. Pooja is the kindest and most professional worker, polite and diligent. I cannot praise her enough. The way she educates and settles her student, newly beginning at Fantastic, shows what a caring and sensitive woman she is; you are fortunate. She needs to be applauded for her brilliance and Fantastic is lucky she’s an employee. Thank you for allocating Pooja to me and please don’t take her from me. I’d be a broken woman in a dirty house!!!

The plumber called to let me know he was on his way. He was polite, introduced himself and got on with the job, which was completed in good time. Yay! A plumber and with same day service for a non-emergency and at a reasonable cost - a rarity in London - fantastic!

Rajina, very quiet and polite, hardworking, made light work of kitchen, bathrooms, great vacuum and mopping. Thank you😊

The removals team was so professional, friendly and helpful. They communicated their location and arrival time clearly and were sects little early. They worked quickly and efficiently. I would definitely use them again!

Eva worked so hard, really made difference. Please send her again!

Arrived promptly and worked quickly and did good work.

Although he cleaned my carpets well he broke an item of mine which was to be used for another handyman job I had to spend more money replacing item when he was questioned by company he denied it I refuse to award good reviews for someone who lied and can’t accept res for their actions he never apologized to me after damaging my property

Mishan was great, efficient and did the job well. What more can I ask for. I can recommend.