Dave was on top of communication and checked in when I got my usb's. Highly recommend him!
My company contacted Flashbay a few months ago after searching the internet for a company that could be competitive in pricing and customer service, as well as offer a quality product. We found Flashbay! They are over-the-top when it comes to customer service and customer interraction! They have successfully done everything possible to satisfy our needs. Pricing and quality are definitely competitive and satisfactory! Look no further......this is the company you need to satisfy your needs.
I was really pleased with their customer service. We unfortunately had some problems with FEDEX which was no fault of Flash Bay. However they were on top of the situation and made sure I received my USB cards as soon as possible. The cards look great and function perfectly.
Thank Flash Bay
Sometimes when I've ordered products like this for my company in the past i've had trouble getting in touch with my rep, or getting problems sorted out. Your company and my rep were very efficient in producing my proofs as well as getting the product out to me. I appreciate it and will refer people to you as needed. Thanks for all of you help.
I ordered the Trix style USB flash drives. I had them personalized with my logo on the front and contact info on the back side The printing was excellent! Perfectly centered and vibrant colors. They look sleek and classy. I am a graphic designer and a perfectionist so I was a little nervous to open the box and see if they were really up to par and I have to say YES! I will be proud to use them for self-promotion!
I was so impressed by their wonderful costumer service. The representative contacted me right away and was really helpful and professional. She even called me to let me know when the drives would arrive and they were actually at my door two days earlier than promised. Great quality product and speedy service. They exceeded my expectations!
Anthony at Flashbay was great to work with. The sample pack he sent was so beneficial for our decision-making process. We tossed around a few ideas, but Anthony suggested a product that better fit our logo, sent us a proof, and we ordered it right away. And our flash drives were here so fast! Everyone loves it.
David was my rep for Flash Bay, and he was always patient, quick to respond, and incredibly helpful. I was excited when I received the sample box of all of the flash drives offered, and I was even more excited to see a bag of gummy bears in there! It's such a small but great touch that makes this company stand out among the rest.
When I wasn't ready to commit to anything initially due to budget, David was kind and understanding. Last week I made the decision to just go for it, and David remembered me, responded quickly, and my product was delivered in record timing (oh, and I got another bag of gummy bears in the process...it's the little things that matter).
I received my flash drives this morning, posted a photo on my photography fan page on Facebook, and my clients are already beyond excited to get their images on the custom USB's.
I am thoroughly impressed with Flash Bay and will be recommending them to everyone, as well as using them over and over again. Thank you so much!
This company was very easy to work with, responded quickly to e-mails, and my product arrived sooner than expected. The product itself is exactly what I was looking for and my clients love it so far!
Flashbay has meet all of my expectations of ordering my needed products online. Not only has the experience been very quick and easy, but the products have been of very high quality. In addition, David my rep from Flashbay has been great to work with and follows up very well
I am truly satisfied by the service provided. Marcus, our rep, is amazingly patient and communicates effectively and timely. The whole process is easy to manage and fast. the product is excellent, but the costumer service is what came to mind when I had to re-order this product.
We've ordered through Flashbay one time before. Both times we've been very happy with the product and have really appreciated the expedience and professionalism that they embody. Happy customers here!!
Courtney was very good and profesional. she sent us a sample kit. We picked the flash drive we liked. We placed the order and it was delivered in the 6 days promised. No excuses, no delays.
In addition we got follow up emails and phonecalls during the process, keeping us informed.
when Courtney was not there, someone else was able to answer her line and some of our questions so we did not have to wait for her to get back.
in short. I was impressed.
I sent you another customer Courtney. Her name is Monique. Company Traatek in Hollywood, fla.
We bought 8 GB USB/square style. It looks cool, fits on my key chain, has GREAT brand visibility and easy to use. I will continue to buy this product from Flashbay, no doubt.
I am working for a company who is just getting on their feet and we use flashdrives constantly. Flashbay made the process simple, quick and easy. I worked with Dave Patterson who was such a huge help. He took time to call me whenever their was an immediate concern and always got back to my emails promptly. I was very pleased to receive our order in only a few short days. The drives look sharp and have really helped our company move forward. i will definitely order again and recommend this site as well as refer people to Dave. Thanks flashbay!
I worked with Dave Patterson and he was amazingly patient and responded quickly to my questions. He worked with me on a few various levels, offered suggestions on what would best fit my small photography business needs and sent samples to me so that I would have a better understanding and idea of your products. I'm so happy with my choice and it is all thanks to Dave! I can't wait for my clients to see my new USB's and packaging!!
I was impressed when I received an email and a call from a customer service rep with mock up designs that he went on my website to obtain (since I didn't submit a file for him to use) That was way over and above my expectations. The rep was quick to respond and easy to talk to. He answered all my questions. The product ships from China so the shipping is high, but, I can handle that with their low 25 piece minimum, they are the way to go. They have a great selection, too!
I was very please with the quality and clarity of the emblem on the thumb drives. They look very nice and will be a great advertising piece for our students to carry with them. Also, the ship time was wonderful, not taking a month or so like most companies.
We have been ordering the Silver Alloy Flash drives for over a year now, they are a great selling tool for our company. Instead of printing 30+ pages for a presentation we are going green and are able to load everything needed on the flash drive. My sales rep from the start, Adam, is very helpful and efficient. We will continue to order from Flashbay.
Our company needed just the right flash drive for an international conference. My Flashbay representative not only walked me through the process (by e-mail) but also had pictures and stats to back up each product I was considering. We ordered the perfect one....the tie clip which we will use as a binder clip...and they came in just a few days. My order was placed before I even heard back from a competitor about a product question. Done!
David at Flashbay was wonderful to work with. He was knowledgeable about his product and had good suggestions when I asked for them. I didn't expect to receive the order for a week, but placed the order on Wednesday afternoon and had it Monday morning!
I was very happy with my service and quality of my product. I prefer to see the prices rather than ask for a quote, but M still a satisfied customer. Just a personal preference.
Ryan and his team turned around my order in less than a week -- even with my order quantity changes along the way. Everyone I spoke with at Flashbay was helpful, accommodating, and professional. Thanks again for all your help!
I was extremely pleased with the customer service and how easy the ordering process was. Ryan Joyal was absolutely wonderful to work with. I received prompt, professional, and helpful responses to all my emails. I will definitely order from Flashbay again. Thank you!
This was my second interaction with Flashbay and they are 2/2. They turned around drives for my new company FAST and the laser etching of our intricate logo was perfect. David was great to work with and sent us plenty of samples for my team to review. These guys are absolute stars!
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