I ordered from Football Fanatics not even 2 weeks ago and received my package yesterday. It was only slightly held up at customs, and naturally there was an additional VAT charge to get it into the UK. The item I ordered was exactly as described on the website, and thanks to their helpful sizing guides it fitted just right too. Thanks guys!
Store is great and options many. How do you know a reliable, legit and trustworthy company? The moment you have an issue.
I got an Italian jersey as gift from my wife. I needed a different size and they processed the exchange righ-a-way, fees waived.
Nearly 6 months later the emblem started peeling off. Not their fault as it could simply be the manufacturer. They didn't pose a question and offered a refund or replacement. 6 MONTHS LATER!! I know almost no company that does that these days.
So... HIGHLY EXTREMELY RECOMMENDED STORE
6 weeks and still getting the run around! My package has been everywhere but my house!! After a month I was fed up and asked for my money back and was told I had to wait for the package to arrive and then send it back before they'd refund my money, what kind if BS is this. Now my package is being sent to the same city in ANOTHER COUNTRY and here I am trying once again to get my money back and still getting the run around this is crazy! I'm getting the feeling I won't be seeing my money or my product
Lækker onlineshop med masser af lækkert udstyr inden for NFL og andre amerikanske sportsgrene.
Købsoplevelsen var generelt god, eneste minus er, at de trak beløbet, før de sendte varen afsted.
Ok leveringshastighed - Mine varer blev sendt afsted den 15/10-2012 (med billigste forsendelse), og jeg modtog mine varer den 24/10-2012
I ordered two items - only got one - no response. Hate it. I think it's professional fraud, as you can see in the other reviews below. Please do not order here. And always keep in mind: Many good reviews can be set from the company itself!!!
I have never dealt with a more horrible company in my life. First they ship me the wrong college sweatshirt for my sons graduation. Then they promise to have my right one here within 2 days. Now I have to get on a plane and go to his graduation without a gift for him. Then they tell me and my eight month pregnant wife (who is very upset) that they can not put a suoervisor on the phone. Yet they told her that the supervisors were currently asissting other customers. So after sitting on hold they come back and say we can put in a request for a supervisr to call back within 24 hours and that the proper channels must be followed. Ok, but what about the proper channels for a business transaction? They have our money but we don't have what we ordered. So now we are being forced to get on a plane and go to our son's graduation with no gift. They have no clue what good customer service is and i am very upset with the fact that my wife is so upset. NEVER EVER USE THIS COMPANY!!!!
Jeg bestilte 5 varer (Jakke, bluse, taske, og huer) fra footballfanatics, og var meget i tvivl om hvor godt det ville gå, da jeg ikke havde købt via udlandet før. Jeg lavede bestillingen tirsdag d. 17. januar, og levering fra post.dk fredag d. 27. januar. Altså godt 2 ugers levering. Meget tilfreds, og det var pakket godt ind i stor samlet kasse.
Vedrørende dansk told og moms:
- Hvis du ikke har handlet fra udlandet før (fx. USA) skal du være opmærksom på told og moms. Læg derfor ca. 50% oveni varens pris i USA for dette skal betales på posthuset ved afhentning af varen.
- Se evt: http://www.skat.dk/SKAT.aspx?oId=1649690
KJ found this review useful
im shocked to hear anyone say anything bad about football fanatics! i love football fanatics been a customer for two years and have never had a problem with them they make returns so simple i really dont ordering from anyone else! listen to me football fanatics rules!
Angelo Bonfieti Jr found this review useful
This is the second time I've ordered form Football fanatics and my last. The first order never came. After 5 weeks of waiting I contacted them to ask where my order was and they had to reorder it for me as it had gone missing! They charged my visa the day I ordered and yet I didnt receive anything for 7 weeks. Foolishly I decided to give them another chance and I am almost 5 weeks waiting and still no delivery. I'm in Ireland, so unless they are sending my delivery in a rowing boat, there is no excuse for this crap.
They had no problem billing my credit card immediately however week 3 and still no product....and customer service will not return my email requesting info on where it is!!! Go to nfl.com or other pro shop is my advice.....when i log back in to my account it shows that there was over $500 'state tax' added to the invoice. THis better be a typo!!!
I ordered a jersey for my nephew and filled out the billing and shipping address correctly however when the order was processed they had his address as the billing address. They promise delivery by Christmas however there is no place on the site to correct the information their system screwed up and they do not respond to emails. Another ordering from the internet nightmare.
We are still waiting for our Giants gear to be shipped. We thought we would be able to wear our gear during the world series. Now that it hasn't shipped as of 5 days after we ordered we are left disappointed. Won't be ordering from them again. In fact I think I want my money back...I could have gotten shirts at WalMart for a fraction of the price and could be wearing them now to cheer on our team. Boo.
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