the light we received were beautiful and expedition was quickly
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Lumories.ch est votre allié digital pour la lumière et l'éclairage. Par des idées d'éclairage ensoleillées, nous rendons vos espaces plus lumineux, mais aussi plus agréables ! Nous offrons une gamme variée de plus de 400 marques - des lampes et luminaires pour tous les goûts, tous les besoins et tous les budgets. Une ambiance lumineuse parfaite en toute occasion pour faire de la lumière une source de bien-être. Chez Lumories.ch, vous bénéficiez d'un service de conseil et d’avis experts, et en tant que client professionnel vous pouvez choisir en toute flexibilité votre mode de règlement, de la facture au paiement amazon, tout en ayant l’esprit tranquille avec une excellente expérience de livraiso
La garantie remboursement et retours gratuits
50 jours pour changer d’avis et renvoyer la commande sans frais
Contact info
Rabanusstraße 14-16 , 36037, Fulda, Germany
- +41 (0) 31 / 567 23 16
- info@lumories.ch
- fr.lumories.ch
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My order wasn't delivered. No response to requests for updates.
My order wasn't delivered and maybe not even sent after 10 days. I raised a report on the website and via email, but had no answer.
I still have no idea if or when my order is sent or will be sent and delivered.
Lack of communication as to the true…
Lack of communication as to the true status of our purchase. Our order was split and we were told NOT TO ASK about the delayed item. Pooooooor customer service
I never received my goods
everthing ok
Lumories reported the package sent to a…
Lumories reported the package sent to a delivery point while in reality it was in another one. I had to go there twice and shift to the new point on third attempt. Wasted 90 min... The package reporting tool is to be changed to reflect reality.
Delivery issue and weeks after still…
Delivery issue and weeks after still not reimbursed
I already answered to a satisfaction…
I already answered to a satisfaction mail.
The remote control does not function at all! What do you propose?
Quick and great service.
Quick and great service.
Product perfect, just like advertised!
The shippment was unreliable
The shippment was first announced to be a few days, then it was announced to be delayed of more than five months, finally it was shipped after about two weeks. The product in itself was good, but the shipping experience was unreliable.
You haven't answered to my inquiries…
You haven't answered to my inquiries about one item missing from the order
Easy to order
Easy to order - fast delivery- good packaging- and easy to install ! Recommend this ceiling ventilator!
Colis détérioré et réparé avec du…
Colis détérioré et réparé avec du scotch de la maison de transport.
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