FreestyleXtreme Reviews 

Tried to return a product that didn't fit and spent half an hour trying to explain to somebody who didn't understand English how to do it . No section on website telling you how to return a product . Really poor customer experience .

Didn't recieve goods. Number on the website is unobtainable.
No replies to emails sent.
Social media absent since 2019.
No live chat option like the website states. Had to raise a dispute with bank to get my money back. Avoid at all cost.

I think the company is no longer operational. Phone number doesn’t work, no response to emails. No update on order.

Wrong order, contact details invalid( don’t exist) phoned number on invoice got a completely different company who had no idea about my order!

Faulty item, wanted to return but emails and phone calls ignored

Wrong board/size sent out. Seems impossible to contact them.

Ordered a burton snowboard. Didn’t receive any information on the order other than order has been received. Have tried phoning and emailing multiple times with no answer or response. Have used these multiple times this year with nothing but a good experience but this has been atrocious.

Impressed by the quality of the item and the fit is perfect.
Also , postage was very quick and the item was very well received.
Would definitely recommend.
Perfect all round service, brilliant :)

Parcel hasn’t arrived, sent an email to Freestylextreme asking if they could chase it up and there has been no reply apart from this ‘rate your experience’.
Very disappointing I’m gonna say, as I’m going to the mountains tomorrow with no snowboarding socks.
A classic online company that doesn’t care about it’s customers.

Excellent seller communication, great quality shorts at amazing price and fast delivery. Would definitely buy from again. 1st class retailer.

Price was cheapest on the internet and delivery was super quick. No complaints fabulous service. Bought Burton bindings.

Only 1 or of socks arrived- quick email - other pair arrived in 3 days👍🏼👍🏼👍🏼

I ordered a womens snowboarding jacket and they sent me the wrong one made by a completely different brand. I emailed to ask for a replacement, and no one has responded. Prior to receiving the wrong jacket, I emailed about changing the shipping address (before the item shipped) and also emailed about getting a tracking number when it did ship. I have not received a single response. I also tried using the chat tool on the website, and it doesn't work. I also tried calling, left a message (on a voicemail that didn't say it was FreestyleXtreme), and haven't heard a single thing. I will never order from this company again.

Great company. Changed my mind about which snowboard I brought and they quickly changed it over and got it to me within a few days!

Great product at a great price

Super fast delivery and exceptional service as well as good prices. I ordered the snowboard and it arrived the next day after dispatch - right in time. Would recommend it to everyone.

I haven't received the package yet.

Excellent service. Straight forward and a fast delivery.

Got a great price on one of last seasons burton boards (yeah that's right, burton - and what?). Arrived earlier than expected.
Was a little apprehensive as I thought these guys were closed down but clearly back now.