Reply from Fun4Kids.co.uk
[REPLY]
- Reviews (1,532)
- Natalie Allcock
- 1 Review
Unacceptable service but what can I do?
I brought an electric scooter from this company which broke after 2 weeks I was told to buy another charger from them which i regrettably did. Once i had brought a new charger it worked for a week and is currently not working. I have been emailing fun 4 kids for months now and still they are not prepared to fix the problem with the wiring. All the reviews i read were good my son is so disappointed he only got to ride his xmas present for 2 weeks. And I am shocked a company can sell faulty goods and take no responsibility for it what so ever. I will be telling all potential buyers about the shocking treatment I have recieved and will definately not reccomend this company!!
Extremely annoyed customer.
- ruth wild
- 1 Review
Never buy from this site again
I bought an electric scooter from this site and on Christmas eve when i opened it up to build it for my son i was met with a smashed plug, a rip in the seat and nothing fitted together. The handles didnt stay in the upright postion so after my son fell off several times I had to do some home made adjustments to the pole o it wouldnt fall down. The seat doesnt even fit in the hole that its meant to. I even contacted the site to complain and have never heard anything back from them. terribly dissapionted with the quality and service i recieved from this site. I will make sure all my friends know not to shop on this site.
- Tansir Ahmed
- 1 Review
Cheapest price but quickest delivery of nicest products
Searched a lot for the smoby funny slide for my kid, and found the cheapest price was offered by Fun4Kids.co.uk. Ordered and the item arrived very quickly (within 1 week). Nicely packed and it was so easy to install the slide. The slide itself is very attractive looking, with a long double-wave slide. Robust and sturdy. My kid just loves the stuff.
I highly recommend Fun4Kid.co.uk. If you need to buy toys for your little ones, look no further.
- Wendy Hewitson
- 1 Review
Excellent service and value for money
I have used them a couple of times and always received my items very quickly and never had any problems with the goods or service received.
- Kathryn Cooper
- 1 Review
Absolutely no problems
Very good service all through from ordering to delivery.
- Shane Miles
- 1 Review
Great Prices... With a catch ot two...
I've purchased 3 items separately at great prices from Fun4Kids over the last few months... Delivery schedules are slow (but do resemble guidelines on product pages - take note before ordering!) and are blighted with misinformation (promised delivery on a specific time slot and not turned up)... Worst of all of the three items purchased two had broken parts that took several weeks to replace direct from the manufacturers.
Needless to say ive received no recompense for the problems ive endured.
- Demi Storey
- 1 Review
Totally amazeballs !
absolutely mint jaw dropping experience you have got to use this company super cheap delivered like it was next door
- MATTHEW DENNIS
- 1 Review
Fun4kids - just ask my 12yr old and 8yr old
I have just replaced my childrens Rocket electric scooters with 2 new Razor E100 as they had worn the others out. The price is the best on the market (over £100 cheaper than a well known catalogue shop), the order arrived promptly and the scooters look fantastic. The quality of the Razor E100 far exceeds the Rocket and I would definitely recommend paying the little bit extra for these.
I have had one issue with the charger not working for one of the scooters and having emailed Fun4kids at 8.15 last night got a response from Garry within 10mins. I am now waiting for a new charger to be sent out direct from Razor so fingers crossed this will arrive over the next day or so.
As a repeat customer I know I will be back to order 2 Razor E200 when the children want an upgrade!!!
- Russell King
- 1 Review
Great price and fast delivery, excellent
Bought a large (14ft) trampoline from Fun4Kids. Their price was much lower than anyone else (by enough of a margin that I was concerned at first they were not a genuine company). However I risked ordering anyway and was delighted with the service. Communication through the order process was excellent and despite being 3 very large boxes it arrived within a couple of days of ordering (and I ordered quite late at night). Would definitely use again.
- David Bushell
- 1 Review
Children Slide 2 minutes to put up first slide within 30 seconds.
Fun4Kids delivered on time and at a great price better than Amazon recommended.
- Nicholas
- 1 Review
Good product, good delivery
Impressed with the product. Could do with it being a little bit faster, but that's a matter of opinion. I'm an adult and it still works fine for me. Wouldn't recommend to anyone over the 70kg range though, as it will certainly struggle unless your going downhill.
- michael smith
- 1 Review
Fun Fun Fun All the Way
Purchased a electric scooter for my son for his birthday today.
Took it out of box and within 10 minutes he was having great fun, he loves it .
Anybody who wants to buy there children a electric scooter but don't want to break the bank ! This is where to come.
In one word fantastic .
Many thanks to the team at Fun4kids
- v1nns
- 1 Review
Speedy delivery, good product
Product was delivered quickly. Took one person a couple of hours to assemble, srraight forward job. 3 happy children now enjoying the trampoline.
- Ponnuthurai Uthayakumar
- 1 Review
Very good product with low price.
The order was quick. Well packed. After fixing up the jeep, the gear stick was damaged. Sent an email to fun4kinds, the response was quick and they sent me a new gear stick. Very happy with the service.
- John Smith
- 1 Review
Great value for money - my 5 year old loves and will be buying another in August for when my 2 yr old turns 3.
Looks great and my 5 year old loves.
Instructions a little tough to follow but I got there in the end.
Looking to buy another in August for my youngest.
- Neil Richardson
- 1 Review
Quick delivery very happy with my purchase
Great service and they use pay pal bonus !!!!
- Lee Johnson
- 1 Review
Great website, fast delivery.
I needed a replacement trampoline mat and this was the best price I found and the easiest website to navigate.
- Joan Finley
- 2 Reviews
Super,fast ,efficient
Excellent service from start to finish. Easy and straight forward to change delivery details and still managed to deliver the next day. Woul definitely use again.
- Cerys Hughes
- 1 Review
Brilliant!. Easy ordering and fast delivery.
I ordered a replacement trampline mat. Ordering on the web site was clear and easy and I received the goods two days later. Would definately recommend.
- Sam Lythgoe
- 1 Review
great product, great price
Easy to use site, great product at a great price. My only slight gripe is that i ordered it over the bank holiday weekend but the site still said i would receive it on the Tues and i didn't receive any subsequent communication saying that that wouldn't be the case and that it would be Weds (slight stress having to keep the kids of an enclosure-less trampoline as we had removed the damaged one in anticipation of being able to put the new one up when it arrived on the tues. Not a major drama though and would happily buy from them again.
- I Cairns
- 1 Review
Very good price and hassle-free service
We bought a 10ft Plum Trampoline and enclosure plus ladder and accesories. After shopping around, Fun4kids had a good price and free delivery. The email updates on delivery day were very clear so I could be home to receive it. Recommended.
- Jennifer Vicary
- 1 Review
Decent price great product
I spent quite a bit of time reading other people's reviews about slides they had bought as I really couldn't decide which one I wanted for my 2 year old. I took the plunge and decided that this smoby slide was the one for us! Fun4kids was the cheapest I could find this slide by about £20 so happy days. Delivery was slower than I had expected but worth a weeks wait. Easy to put together even without the help of a man!!! My daughter is made up with it. Smiles all round :-)
- Louise
- 1 Review
Good prices and helpful staff - delivery from supplier an issue
The product is great and fun 4 kids a was the cheapest place we found it by a margin. Ordering was easy, but delivery was direct from supplier (plum) and we didn't get an email or a call to tell us when they were coming so we missed them, although it said we would be contacted on in the fun 4 kids website. We then had to chase the supplier, followed by the delivery company and had no choice of re-delivery date or time. This caused us real issues with work!
- emma
- 1 Review
Excellent products & service!
After ordering replacement parts which wouldn't fit my old trampoline previously purchased 4 years ago from fun4kids, they kindly at my request collected the items free of charge and supplied me with a new trampoline. Again I am very satisfied with the product and the service was absolutely fabulous!
- lynda lennox
- 1 Review
Excellent in every way!
I ordered 2 neon scooters for my twins birthday. One scooter didn't work as well as the other. One email later with no quibbles I was asked to give a day that I would be in to have a new scooter delivered and the faulty one picked up. Absolutely excellent customer service. Everyone with children should use this site. Thank you so much.
- james denton
- 1 Review
Lack of catchy-neww...
Really good service, ordered one day, arrived the next, not much more to say other than thoroughly pleased with the product, lets hope i donl't need to experience the after care service!
Thanks.
- wozza
- london, GB
- 2 Reviews
good service great prices
ordered a trampoline which was needed for the weekend as promised it was delivered 2 days later full tracking and at no extra cost. there website is easy to use and looks good to on my experienced i would recommend.
- PS Berkshire
- 1 Review
Excellent service. Far better than I would have expected
The trampoline I ordered was out of stock so I was contacted the day after ordereing and offered the upgraded version at the same price. Despite a bank holiday weekend intervening the trampoline was delivered in five days.
- Andrea Taylor
- 1 Review
fast friendly and money worth
I was really happy with the service and overall happy with the product
- linda brinkworth
- 1 Review
- Tessa Lacey
- 1 Review
Excellent!!!
Absolutely fantastic service!
Such a fast delivery, no problems at all.
Will be recommending you.
- Herbert Lim
- 1 Review
I've been in Vienna for holiday and one of my friend had a Micro Rocket scooter and l really amazed the style specially the design & fatty wheels.
Micro Rocket Scooter gives me good impression, style and quality. Super like it.
Good deal price not so high as l expected and product service delivery exellent.
- Han Mar
- 1 Review
EXCELLENT!
Super fast delivery, item in very good condition and the best price I could find online. Excellent service, thank you
- Peter Daniels
- 1 Review
Very impressed from start to finish.
Everything went smoothly from ordering to delivery,best service we have had on internet recently
- peter jones
- 1 Review
- Miss Lisa Robinson
- 2 Reviews
Fab product, sturdy and lots of fun.
Was worried if this would take over the whole garden but because of it's natural look it just looks great. The glider is fantastic and the rope and ladder are a challenge for my climbing 5 yr old. Just wish it had a slide too, it would be more than perfect. Has to be cemented in so has taken 4 days to do, but will be worth it to know it is completely secure. Very pleased and looking forward to sitting back and watching my girl and her friends play on it over the coming years.
- Mrs E
- 1 Review
Fantastic super quick delivery!
Ordered a micro scooter for my little girl which turned out to be cheaper because there was no delivery charge. Delivery was amazingly quick. Would definitely recommend the company!
- Natasha
- 1 Review
Quick delivery and item cheaper here than elsewhere
The delivery was quick, the communication was excellent and the overall experience was great. Would recommend. The Little Tikes Bouncy Castle was an absolute hit with my daughter for her birthday. She had a fantastic day on it and we can't wait to use it again.
- Rich Arnold
- 1 Review
Shame. A headline delivery time of 14 days became nearly 4 weeks when ordered!
We ordered a playhouse for our daughters birthday. It was a wooden one so has to be made to order. Obviously, spring is a busy time for the manufacturers which is why we ordered early. It still didn't stop the playhouse arriving the day after the birthday. My major gripe is that the delivery information is all available online, so should be a available upfront to the customer; before buying. The difference between truly great and the ordinary customer service we have received. By the way, there are other online companies where the facility described above is available!
- Nanny Hobbs
- 1 Review
Brilliant all round!
This company are great to deal with! I ordered Wednesday midday and the product was in my hands on Friday. I bought it to be used by my grand children when they visit as an alternative to a trampoline, which would be standing in my garden all the time. Just as it says on the box it erected in minutes, was a great success with the grandchildren and was equally quick and easy to pack away. A well made product I have no hesitation in recommending.
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