I made my purchase in the late afternoon and it is creeping up to midnight and still I haven't received a cd-key. I have been trying adamantly to get in contact with their customer service via the website and email and once again I haven't received a single thing. They have a bizarre policy wanting to verify who you are by taking a picture of a form of ID (passport, driving license etc) to confirm who you are. I honestly don't know a single other retailer who would expect that kind of confirmation and it raises the question about the safety of your personal information. Eight hours without receiving your key is bad, without a single reply it is disheartening and leads the customers into thinking that they are being scammed.
The customer service 'chat' doesn't even work, even when they say they have people online to talk to. I recommend you don't waste your money and time. Maybe I'm just a one off unlucky soab...
It a truly great website I just bought thief for 11 euro's (when it was still 50 euro's on steam) and received all my keys instantly. Since this is only the first time I use this website I can't really say that they are scamming and such and don't have any bad experiences so far but thats why I didn't give them a 5 star rating. It is also really nice that the accept IDEAL. no complains. Oh and it also comes in the right language and no VPN required.
Do NOT buy at G2PLAY. Got a USED diablo 3 key today. Contacted support and they told me that there wasn't anything they could do and they even asked me for my username and password of my battle.net account. I ordered 13 times at this webpage as did some of my friends. Never had a problem until now.
Had doubts at first but the order came through with the product key within three minutes. I must say, top quality service indeed. Very happy with the service time and with the extremely low prices that this website provides. I would strongly recommend G2PLAY.NET as an alternative to anyone contemplating on directly purchasing games from steam, origins etc. as the prices may pleasantly surprise most customers. Overall a most exquisite and extremely reliable service that i plan on using again in the near future.
I just finished my first transaction with these guys. They had the cheapest copy of the game I was after and, unlike the other key sites I normally use, the game was delivered within seconds of the transaction being completed instead of the 1-4 hours I normally wait. A most excellent service.
I have used many cd key places in the past and this is the first I have truly had trouble with.
Usual scenario with other places: Buy key Enter key on website to create account Done
Scenario with G2Play.net: Buy key Try to create account with key but can't due to the company requiring further proof of purchase. Contact support to be told I have to prove there is a problem Contact support again with screenshot Recieve response from support telling me that the screenshot needs to be timestamped and with more screenshots showing the process I am completing it in. Send screenshots showing this to support. Get told "Could you please contact with Funcom support and ask them why you were not able to register your key? Also please send us a screenshot of their response." I have asked for a refund 5 times, getting generic unhelpful responses from staff who have no idea what they are talking about.
AVOID AT ALL COSTS, THEY ARE SCAMMERS. Screenshots to follow showing the support ticket entirely.
G2play is the best online shop for steam/origin uplay games.The prices are so damn good that it makes you think its fishy and unlegit but the truth is surprising.G2play has been in the business for years and has proved itself as a top market leader.No wonder it has tens of thousands of customers and over 1k orders a day.You simply cant abstain not to buy from them.
I've bought a game that stated "Instant Delivery" bit it has passed 30 min and it has not arrived ti my email. I know a guy who has bought there for years, and he didn't have any problems. I also think lots of users in this web are bots of their own companies. But who knows. And i also had to send a photo of a valid document and the order number. That makes me think that they steal info from users.
They send me yesterday a code that could not be redeemed. 1. No money back 2. No new code 3. Support answer 2 times after 8 hours not in 30 min. 4. 24hours later NOTHING. Update: Problem solved via Live chat tnx to support operator [name] 5 stars for her. She send me new working code on the email. So 5 stars for [name] 1 for the rest the result is 3stars.
I have been buying from G2PLAY past 2 years now and never had a problem with them. Bought over 15+ games, all the keys work fine and they also have a great customer service. If the game doesn't work for you, please don't blame G2PLAY , they are only responsible for KEYS not the hardware problems.
jeg har nu købt over ti spil over g2play.net, og jeg har aldrig haft noget problem med det. det har taget højst 5 minutter for dem at sende mig min reedem kode. det nyeste spil jeg har købt var grid 2 som var på tilbud med hele 60% af! og ikke nok med det, men jeg fik også et tilfældigt spil med, som viste sig at være et spil der er 15 euro værd!