Although the two bulk bags of decorative stone chppings did arrive on the agreed date they were not delivered until 7.00 pm which was quite frustrating as my wife had waited in all day to receive the delivery.
I appreciate that the actaul delivery was out of Garden Best Buys control as they really only acted as an intermediary between myself and KelKay who manufacured the stone chippings and who arranged the delivery using a third party courier.
Ordered a Walsall wheel barrow, paid by Paypal. Had no dispatch information, and after a few days of in-action, called Garden Best Buys, only to find out that they were out of stock and no more were due in, but had not told me. Offered a cheaper alternative, which, because it was a present and timing was essential. I accepted. Arrived very quickly, which was pleasing. However, on ordering, was told that they would adjust the pricing accordingly, and would not take the money from Paypal, until after the order was dispatched. Today have found out via Paypal that they have taken the original higher amount, not the correct amount for the cheaper substitute. Am furious, and will be calling on Monday!!!
Order placed on the 1st of August, now the 15th, still waiting for delivery. No communication re the delay. Item supposed to be in stock when ordered but when I phoned to chase up, I was told that the item has not been delivered to them by the manufacturer.So far would not recommend.
I ordered 3 Hebe's and a Weigela and they arrived within 48 hours, well packaged and looking great. We have been replanting our front garden and was so impressed with Garden Best Buys service I will use them again and would certainly recommend them to others. I placed another order with another company around the some time and 10 days later I still haven't got my plants. Thanks Garden Best Buys.
This item was easy to order and arrived quicker than expected. Good value as I had seen the product in garden centres at 50% more. I would not hesitate in ordering from the company again and will recommend them without reservation