I would not recommend this company at all!
I placed an order for a personalised item to arrive before valentines day... the order was placed on the 6th of Feb and I'm still waiting on the 12th!!! I can't track the order either because I didn't seem to get an order# when the order was placed but the payment has been taken from my bank! So disappointed its unreal! 48 Hour delivery?? I think not!!!
My personalised items arrived broken due to terrible packaging.....after emailing the company three times, they failed to respond. I've given up now wasting my time trying to get in touch and wait for a reply. Awful...in fact, NO, customer service.
I ordered some personalized gift items for Christmas and I was blown away by the quality of the work. My message was carved very nicely and the quality of the products was exceptional. Pricing was very good and reasonable and acceptable delivery times even though delivery could have been a bit quicker but I do understand its Christmas peak.
Ordered several times from gettingpersonal.co.uk and they have yet to let me down! great choice of products and to be able to personalise the majority of their products makes everything extra special. I have recommended plenty of friends. thank you
Ordered a card very good price for self designing a card. I rang them as my CC was not accepted according to web site. They confirmed payment had been made and accepted, my order would be sent out the same day. Still waiting three days later and it's still pending. No reply to email. My first experience of using an online card service. Will not use again.
I recently purchased some wedding presents from this company at very short notice. I rang them up to see if the presents would arrive on time. They went to a great deal of effect to make sure this would happen. They all turned up on time and I am very greatful for this. Overall, good quality presents, arrived on time and good presentation of the packaging. Would definatley recommend this company.
Thanks Getting Personal.
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