GiftCards.com reviews

GiftCards.com reviews

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8.2
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Review by confirmed purchaser

The paper card was not well done :(

when I uploaded the image, and placed it in to the paper card, it looked well in one window, and it didn't look well in the other one... I wasn't sure which one was the right one, and it came out total out of place (I ordered two cards, and both were not well done). Very disappointing :(
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Giving money made easy

This was an easy way to send money to a friend far away. I love that I can personalize the card and a message.
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Review by confirmed purchaser

Not what I had expected

I was a bit upset that you had to buy a gift card with your transaction. This added unnecessary costs and I will never use this service again. They gave me the impression that a card wasn't necessary but after trying to send money I realized that I had been duped and needed to send the card.
GiftCards.com

Reply from GiftCards.com

Larry,

Thanks for your feedback.

We are unsure exactly how to respond.

We offer a variety of options including plastic gift cards or electronic or virtual gift cards. In addition we do offer both plastic and virtual discounted merchant cards as well.

We are GiftCards.com and we do sell gift cards.

Sorry if there was some confusion relating to what is sold at GiftCards.com
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Review by confirmed purchaser

Worked as advertised

Card showed up at gift recipients address as advertised. Easy to use. Would use again
GiftCards.com

Reply from GiftCards.com

Jeff,

Thanks for the great feedback.

We appreciate your support.
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Review by confirmed purchaser

Awesome !

Giftcards.com was a lifesaver. It was my cousin's birthday needed to send her a gift. She lives in the west coast I live on the east coast. I thought I would not be able to send her a gift on time. Giftcards.com was there on time, my cousin was very happy and so was I. I will use this service again. Thank you giftcards.com.
GiftCards.com

Reply from GiftCards.com

Gabriela,

Thanks for sharing your experience.

We love hearing from our smiling customers.
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Very easy and cool gift idea

I love this as a personalized gift idea and yet my sister can buy whatever she wants with it. Cash is impersonal in my opinion but to give her a visa gift card w a photo or a nice sister quote on it is a personalized gift but has the same flexibility as cash!
GiftCards.com

Reply from GiftCards.com

Christina,

Thanks for the great feedback.

We appreciate your support.
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Good deals, easy to use

Easy to shop the website, got good deals on the gift cards, will definitely use again.
GiftCards.com

Reply from GiftCards.com

Beth,

Thanks for the great feedback.

We appreciate your support.
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Review by confirmed purchaser

Order denied

Sorry we sold the card we told you that you could buy so we'll give your money back. The money however did come back to me in its full amount and in a reasonable time frame.
GiftCards.com

Reply from GiftCards.com

Stephanie,

Thanks for your feedback.

We are sorry to hear that you aren't completely satisfied. There are a number of reasons that an order for a discounted merchant card may have been cancelled.

We do apologize for any inconvenience this may have caused.

Thanks again for your feedback.
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Very easy to find what you need

Giftcards.com is something completely new to me, but is very simple and saved me quite a bit of money. Very nice and useful site!
GiftCards.com

Reply from GiftCards.com

Christina,

Thanks for sharing your feedback.

We appreciate your support.
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Review by confirmed purchaser

A perfectly customizable product that ships quickly!!

I was looking for a gift for a "hard to shop for" family member. I searched "online gift cards" and found this site. I was able to upload a family picture for the gift card, add a personalized message AND make a personalized birthday card to go with it! It was beautiful and so much for personal than a plain "Happy Birthday" gift card.
We will DEFINITELY use this service again!
GiftCards.com

Reply from GiftCards.com

Miranda,

GiftCards.com is very proud of the options we offer to our customers to allow them to personalize their gifts. The cards make great keepsakes!

Thanks for the great feedback.
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egift code

I ordered the egift code to place a order with that company and it still didn't come it's 15 hours already and I got 3 emails saying your order is prosecced
GiftCards.com

Reply from GiftCards.com

Abe,

Thanks for the feedback.

I am sorry to hear you aren't completely satisfied.

The website does state that virtual gifts are delivered within a few hours for returning customers and within 24 hours for a new customer.

Unfortunately, your posting doesn't provide me with enough information to locate your order.

If you would, please email me directly at tom.cribbs@wolfe.com with your invoice number and I will be happy to look into this and get back with you promptly.

I look forward to hearing from you.
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Review by confirmed purchaser

excellent way to go, no hassle!

Hey, make it easy on you when you are lost for a long distance gift, buy the card!!!
GiftCards.com

Reply from GiftCards.com

Jose,

Thanks for the great feedback.

We value your support.
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Review by confirmed purchaser

Really WOW your grand kids!

I gave a card to my granddaughter with her photo on it for her birthday. She thought it was the best gift ever!
GiftCards.com

Reply from GiftCards.com

Jill,

Thanks so much for sharing your experience.

We just love hearing from our smiling customers.

Thanks.
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Review by confirmed purchaser

Not good

It's been 10 days that I placed an order and I haven't received the gift card.
GiftCards.com

Reply from GiftCards.com

Ravikirankumar,

Thanks for the feedback.

I was able to locate your order and the delivery method you chose does indicate that the orders are "typically delivered within 7-10 business days". We also advise at the time that USPS First Class mail is chosen as a preferred shipping method that we can not guarantee delivery timelines for this method.

I am sorry to hear that you aren't completely satisfied, but your order did process and ship 1 business day after you placed the order.

The estimated arrival date is actually today.

Again, although we can not guarantee shipping dates for the shipping method you chose, we do want to do everything we can to ensure you receive your order as quickly as possible.

If your order has not arrived by the end of the day today, please reach out to our Customer Service team at 877 944 3822. They are available to assist you 24/7.
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Easy to use, very clean interface

Legit website for discounted gift cards. I got 31% off
GiftCards.com

Reply from GiftCards.com

Sean,

Thanks for the great feedback.

We love being able to offer our customers instant savings at their favorite merchants.

Be sure you are checking our sister site MyCoupons.com to save even more at your favorite merchants.
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Review by confirmed purchaser

Poor Communication

Your web site did NOT say the card had to be processed before it would take two to five "business" days for the card to be delivered. I regret paying the extra money for what I thought would be a quick delivery. The e-mail saying the order had been received did infer a processing time would occur. I did call about this. I will never have a special card made again.
GiftCards.com

Reply from GiftCards.com

Judith,

Thanks for the feedback.

We are sorry to hear you aren't completely satisfied with your experience.

GiftCards.com strives to ensure that every customer is provided with all relevant information relating to the processing and delivery of all of our products. We do everything we can to ensure that we provide realistic timelines for the processing and delivery of all of our products as well.

Your order was placed at 1:46 pm EST on 4/2/2014. At the time you placed your order, we specifically advised to "allow 1-3 business days for processing". Your order shipped from our facility via USPS Delivery Confirmation on 4/3/2014 (1 day after your order was placed.

At the time you chose USPS Delivery Confirmation as your preferred shipping method, we specifically provided information that for that shipping method, "Your package will typically arrive within 5 - 8 business days." That is a quote from the website presented when you choose your preferred shipping method.

According to the www.USPS.com, your order was delivered at 1:18 pm on 4/5/2014.

It appears as though your custom order, which had to be created, was processed, shipped and delivered in less than 3 days, even though we advised that it could take between 5- 8 days.

Again, we are sorry you aren't completely satisfied, but we are honestly unsure what more we could have done.

Thanks.
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Super easy and user friendly!!!

This is the first time that I have ever purchased an e-gift card. This gift card was the prize for a fundraiser I did for all of our home based employees for our local Relay for Life event. This was a great opportunity for us to reach out to our team members that work from home, and it was extremely convenient. I will definately be using this site again!!!!
GiftCards.com

Reply from GiftCards.com

Alonzetta,

Thanks for the great feedback.

We appreciate your support.
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Review by confirmed purchaser

great anniversary gift!

I used GiftCards.com for my daughter and son-in-law's 20th anniversary gift-they were totally pleased!
GiftCards.com

Reply from GiftCards.com

Susan,

Thanks for sharing this great feedback.

The cards make great keepsakes too!
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Review by confirmed purchaser

great way to send a gift !

I found the website easy to use and very convenient!!
GiftCards.com

Reply from GiftCards.com

Julie,

Thanks for the great feedback.

We appreciate your support.
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Review by confirmed purchaser

Wonderful Experience

Wonderfully wonderful. Wonderful wonderfully. Wonderfulness.
GiftCards.com

Reply from GiftCards.com

Emily,

We think our customers are wonderful.

Thanks for your support.

GiftCards.com Details

About this company

GiftCards.com is the world’s oldest gift cards site. We sell personalized Visa gift cards with matching greeting cards, discounted merchant gift cards, emailable Virtual gift cards, group gifting, and more.

Visit GiftCards.com

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GiftCards.com is ranked 14 out of 70 in the category

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