It was very good and responsive. Many registrars don’t respond, but gname.com were very good kept the communication active throughout the process. The submittal portal was good and easy to use.
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Company details
Written by the company
GNAME.COM PTE. LTD. (referred to as GNAME) is a Singapore-based international domain name registrar accredited by ICANN, dedicated to establishing a comprehensive Internet domain service platform. With domain names as our core business, we offer global services including registration, dropcatch, transactions, management, and API interfaces. Our one-stop management system benefits resellers by facilitating product, transaction, and financial management. Committed to a customer-centric approach, GNAME prioritizes safety, convenience, efficiency, and high-quality services. As a leading domain name service platform, GNAME follows the principle of customer-first, continually innovating operational models, enhancing professional capabilities, and providing 24/7 multilingual customer support. Our solid reputation has earned us numerous resellers. Moving forward, we remain dedicated to delivering valuable products and top-notch services to our global clientele.
Contact info
6, Battery Road, #29-02/03, Singapore, 049909, Singapore, Singapore
- +65-65189986
- gname.com
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Good Customer Service and after sales.
Good Customer Service and after sales.
Great ui & ux easy to understand
Reliable providers
Quickly resolved an issue
GNAME is a good domain registrar.
Could not resolve my issue...
Could not resolve my issue and had no answers for me in how I could recover my domain name. When I called the phone would just ring and then it would just disconnect me... I called twice and it happened twice. So I called Godaddy and I actually talked to a person. Though they could not help me since Gname had my domain name. So, I just purchased a new domain name through them.

Reply from gname.com
Payment not working properly
Apple Pay, Google Pay, VISA/Mastercard payments doesn t work. I don t recommed the plaform, waste of time.

Reply from gname.com
First of all
First of all, I want to thank the GNAME team for taking my report seriously and acting on the evidence I provided. For me, this was not just about reporting a suspicious website. I was a victim of this scam and lost ARS 225,000, so having my complaint heard and seeing action taken made a real difference.
I appreciate the communication and the opportunity to provide additional evidence throughout the process. Your response showed me that reporting abuse can actually make a difference.
My main recommendation would be to make the reporting process even faster and more transparent, especially for cases involving online scams and financial losses. Clear updates at each stage, along with stronger action against related domains and payment infrastructure, could help protect more people before they become victims.
Thank you for your work and for helping prevent others from experiencing the same situation. I hope GNAME continues improving its abuse prevention process and remains committed to making the internet a safer place for everyone.
Best regards,
Adrián
Solid registrar
Solid registrar! Not a thing displeases me about this registrar.
Thank You for Abuse Action and Request…
Thank You for Abuse Action and Request for Proactive Enforcement
Dear Gname Abuse Team,
Thank you for promptly reviewing our abuse reports and taking appropriate action, including placing wjz01.icu under Client Hold (Case No. GW2026101415175746).
However, we urge Gname to adopt a more proactive approach to prevent these fraudulent networks from repeatedly launching identical scam websites under new domain names, rather than requiring victims to discover and report each new domain individually.
We also respectfully request that victims’ NPRD disclosure and RDRS requests concerning suspended domains be handled fairly, promptly, and without unnecessary procedural obstacles.
Unfortunately, this network continues to operate through another domain under your registrar services:
tvh.ckys01.icu
uqs.1l1ec.shop
We sincerely hope you will take appropriate action against this domain without requiring another abuse report. Otherwise, I will continue to fulfil my human duty to protect potential victims and report the abuse, without hesitation or embarrassment, as I have done before.
Thank you for your continued cooperation in combating cybercrime and protecting victims.
Kind regards,
Recai Genç
Direct Financial Fraud Victim / Cybercrime Whistleblower & Researcher
The company responded quickly.
The company responded quickly to a report of phisphing and shut it down. Unfortunately there are more bad guys using domains registered by them.
The GNAME staff resolved my issue in a…
The GNAME staff resolved my issue in a very professional and patient manner; thank you very much.
Great and helpful customer support
Gname's customer service is superb!
Gname's customer service patiently answered my questions again and again. They deserve a million thumbs up!
great good and fun
Gname.com were very good and responsive
It was very good and responsive. Many registrars don’t respond, but gname.com were very good kept the communication active throughout the process. The submittal portal was good and easy to use.
We lost $15000 on this platform.
We lost $15000 on this platform.
Beware, you can be scammed on this website. We purchased a 4-letter domain using their service but the Gname did not run any background checks whether the domain was genuine or stolen. After a few days, the domain was taken back from our account.
Gname did not take any responsibility of and didn't even try to help, rather they acted like it was our mistake to purchase the domain and asked us to follow up with Chinese seller.

Reply from gname.com
Prompt action
They were very prompt in taking action on copyright issue that we had with one of the domains registered by them.
Nice Experience
Fast and effective abuse handling
We reported multiple fraudulent lookalike domains impersonating our webshop to Gname's abuse team. The reporting process via their online form was clear, and several cases were reviewed and put on client hold within just a day or two - much faster than we expected. Good communication throughout and a straightforward resolution. Would recommend their abuse handling process to other brand owners dealing with domain impersonation.
Excellent response and support
Excellent response and support from Gname. I reported a domain involved in phishing and brand impersonation, and I was very impressed with how quickly the case was handled. The domain was taken down, helping prevent further abuse and protecting potential victims. The reporting process was straightforward, and I really appreciate Gname’s responsiveness and commitment to addressing abuse. Thank you to the team for taking action so efficiently
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