I wished to order a product that is a fairly rare variant of a strong selling product. As it was to be a Christmas present, and having learnt from previous experience, I wanted it delivered by the 15th December. As it was showing out of stock, I emailed Go who advised that, though they perhaps could supply, the product it was on back order and they couldn't guarantee delivery in time. Later, Kerry called me back to say that one off of the item I wanted had been delivered in a batch order and so she could supply it immediately. Go then delivered a few days later as promised.
Excellent Seller ! Got my order the next day first thing in the morning ! WIll use you again.
They gave instant confirmation of the order and dispatched the item the same day.
Delivery was prompt and there was a link to see where the delivery man was on his round. The item arrived in perfect condition.
It is many years since I experienced such an excellent service.
I ordered a Roberts Sound deck after checking online for a good price. I have bought from Go-Electrical before. The delivery had a tracker, and I did need to change the day and that took seconds to do and confirmation received immediately. I cannot comment on the goods as they are not being opened until Christmas.
I would not hesitate to order from Go-Electrical again.
I found the Roberts sound 200 cheapest on Go-Electrical so ordered it after finding good reviews about the company. I had regular email updates about how my order was progressing.
When it was dispatched I got email and text alerts. I asked for my parcel to be left with a neighbour but on the day none of my neighbours were in so I got an email/text letting me know. It was so easy to rearrange, just a quick link to confirm when you want it to be delivered. You even get a text the morning of delivery giving you an hour window when it will be delivered and you can track your delivery van on a map! I'd definitely recommend Go-Electrical and definitely use them again!
I have never taken the time to write a review before, however there is a first time for everything.
Go Electrical were significantly cheaper than anywhere else and they delivered a perfect service.
What more can you say than..........
It doesn't get any better than Go Electrical.
I needed a DAB radio for my daughter for Christmas. t felt like I had only just finished typing before I was told when it would be delivered and within an hour of delivery time! Superb service and a great price. Well done Go-Electrical. I will definitely use you again.
Haven't tried the product yet - it is a gift.
Delivery was a tad confusing - emails sent and it didn't arrive when they said it would. A day later email telling me it had ben dispatched, second time around it came when stated but to our address after requesting delivery to neighbours. Thankfully I didn't stay in and waste a day.
Otherwise, still took just over a week and free gift came too. Quidco a bonus on top of the good price.
Purchased a new Dualit kettle as my previous one had broken - ordered it on the Thursday evening & it arrived Saturday am!!! Wasn't due until the Monday,I was so pleased with the service and will always consider them first when purchasing any other electrical items. They also kept me well informed of the delivery. Couldn't have asked for more.
From placing order online to delivery exceptional service and constantly being kept informed. Received product on the day and within the allocated time specified.
I would be happy to recommend Go Electrical to my friends and family, and anyone else who asks.
Superb value for money.
Truly professional in every aspect, very rare these days
Can't recommend Go-Electrical highly enough. My purchase was delivered within 48 Hours of placing the order, extremely well packaged and protected and the communication from the courier was tremendous. They continually kept me informed of the time expected for the delivery to within an one hour timescale and even the name of the delivery driver!
The whole process was fantastic, very competitive prices, superb customer service and complete with exceptionally fast delivery. Highly recommended.
We ordered a Jamie Oliver Tefal Stewpot from Go-Electrical because they were the cheapest of all the on-line retailers and also offered free delivery. The item only took a couple of days to arrive and we were really impressed. Would definitely use Go-Electrical again.
Searched the internet and found Go-Electric. Had what I wanted at a great price. Placed the order, delivered in 3 days. Very pleased, cant do without fresh coffee!
I recently brought an Ebac dehumidifier and was very impressed with the service I got from GO- Electrical. I placed my order Friday morning and had an email informing me that my order had been despatched on Friday afternoon with an expected delivery date for the following Monday. To my surprise I received an email on Saturday morning advising me that my order was going to be delivery that day and was also given an expected delivery time. I would recommend this company to anyone.
I ordered the vacuum cleaner Wednesday pm and it arrived Friday am, in the appointed one hour slot, having travelled all the way from the north! Detailed information was sent by airmail at each stage of the journey, including the name of the driver and where he was, and clear option to alter delivery if necessary. I am well impressed.
Excellent service, easy to use website and order placing, delivery was received next day and email communication was very good.
I was trawling the internet for the best price on a Dyson AM05 heater/cooler fan and was pleased to find the least expensive at Go-Electrical and a massive £52 cheaper than Currys (December 2013).
Ordering was extremely simple and there was no 'postage charge' , which a number of other so-called 'Online Discount' stores use as a place to hide the real price of the item.
I ordered on Friday 28th November and expected the free delivery to delay the arrival of. Y item until mid the following week. None of it: the courier delivered the item on Saturday 29th November - almost unbelievably quickly!!!
A great customer experience with Go- Electrical and I am both recommending the store to friends and will be buying from them again myself in the future.
Great service BUT no invoice, so no cash-back when applicable. Also not able to speak to someone at Go-Electrical about it. OOoops! They sent through a copy after phoning me about the problem. Will stick with Go-Electrical
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