I just bought an account with Google Apps. I contacted their support to try to get help with migrating my mails from my old account. I was already thinking that it would be a long shot to get usefull help from such a big company as Google.
That was quickly put to shame.
Two hours later I got a call from Google support. I didn't have time, but they would call me back at any time that was convenient for me.
So I scheduled a call for the next day and ended up getting 40+ minutes of personal support. Migrating my mails turned out to be quite a complex matter.
So a big thanks to Sylwia from Enterprise Support, for being very helpful and very nice to talk to.